PatientPing: VP of Product Management & Partnerships
10 Post Office Square
Boston, MA 02109

Employee Testimonials


VP of Product Management & Partnerships

Boston, MA

PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications when their patients receive care anywhere, so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers across the country. Our vision is bold to build a national care coordination network that allows providers to put patients at the center of their care.

Job Description:

The VP of Product Management & Partnerships will accelerate the growth of PatientPings product portfolio from inception to maturity through a combination of in house product development and strategic partnerships. You will oversee and support the team of product managers that guide the creation and execution of the roadmaps for our products and identifying data and application partnerships to increase customer value and accelerate commercial success. You will also have responsibility for representing PatientPing at industry events and groups in service of enhancing PatientPings mission and industry recognition.

The ideal candidate understands health systems, providers & health plans pain points and has an in-depth knowledge of the current HIT landscape. She/he is able to mentor, guide and direct product teams to differentiate PatientPings product offerings to solve for both customer and user needs. She/he is a student of the art and science of product management and instills product management best practices She/he has the ability to identify (and execute on) partnership opportunities to enhance value creation through our applications. Successful candidates will enjoy interacting with people and building relationships, mentoring teams, thinking analytically, creatively, and strategically. She/he is innately entrepreneurial, passionate about spreading our service, and enjoys growing others to realize their potential.

What You Will Do:

Own the overarching product strategy across PatientPings user applications

Support application PMs to create and deliver on product roadmaps

Systematically evaluate the commercial value of new product development and partnership opportunities

Lead product partnerships strategy and execution with an eye towards increasing product value

What Success Looks Like:

In 3 months

Develop a deep understanding of PatientPings current capabilities and our product roadmaps

Develop a taxonomy and database of current & potential product partners

Foster a collaborative and mentorship relationship with Product Managers on your team

In 12 months...

Delivered at least two partnerships (live) to enhance the value of PatientPings products

Represented PatientPing in multiple events to establish our leadership in real-time care coordination

PatientPings product suite has demonstrably enhanced value from current state as evidenced by use cases that customers are using us for

Demonstrated significant increase in product usage and industry leading NPS

Mentored team members to be future product leaders and cultivated a highly engaged team

What You Get:

Join one of the fastest growing health tech companies in the country

Have the autonomy to build something with an enthusiastically supportive team

Learn best practices from world class investors and advisors

Become an expert on healthcare delivery system transformation, and work closely with the countrys most innovative health systems

Receive cash and equity compensation with health, dental, and other benefits

PatientPing is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.


Employee Testimonials

Office Manager

Q: How does PatientPing recognize an individual's successes?

A: At PatientPing, we encourage public praise through channels like Slack and Lattice. We also set aside time for shout-outs at our weekly all-hands meeting. At our quarterly company meetings, each department recognizes one or two employees as "Star Pingers” -- we call out the company values they embody and present them with customized pins.

Senior People Operations Lead

Q: How have you experienced career growth?

A: I started working at PatientPing as an Office Manager/EA. Being the 6th hire at a startup means that your role knows no bounds, and I am so grateful to have had the opportunity to explore all aspects of our business from customer support to accounting. I currently support a team of over 100 employees as a Sr. People Operations Lead.


Q: How do you go about fostering creativity amongst your team?

A: Giving them freedom to fail. Creativity inherently means trying something new, which implies risk. We want people to feel free to take risks without feeling the fear of failure! That, and very powerful cold-brew coffee.

VP of Growth

Q: What does success look like on your team?

A: The people that have been successful have these attributes. 1. Grit–they never give up. 2. Adaptability–startups change at a hyper-fast pace, people that embrace change really thrive. 3. Curiosity–they’re constantly learning and improving their skills. 4. Humility–they look at how they can improve themselves and regularly talk about their mistakes.

Lead Software Engineer

What is a day in the life of an engineer at PatientPing?

Every day can be different. You can be heads down implementing a feature, solving problems with the CI infrastructure, hashing out technical designs with fellow engineers, collaborating with product managers and UX designers on solutions for our customers, or sitting in on user research calls to learn first hand about pain points that different people in the healthcare industry face. This, sprinkled with a couple of ping pong matches if you are so inclined, makes life fun and challenging in all the best ways at PatientPing.