DraftKings: User Researcher, Sportsbook
222 Berkeley Street
Boston, MA 02116

Employee Testimonials

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Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Love data? We do too.

Were scaling rapidly and searching for an experienced researcher capable of blending methodologies with data-driven insights to support our Sportsbook team. You will use a mix of qualitative and quantitative research techniques to understand our Sportsbook users.

What youll do as a Researcher:

  • You will champion research and user-centered design for our Sportsbook vertical across the organization.
  • You will work cross-functionally with teams to shape and execute research plans based on business needs and growth/innovation initiatives.
  • Create curiosity around research from every member of our organization to ensure we are making business and product decisions on user research and insights.
  • Be a trusted partner, collaborator, and knowledge leader for stakeholders across the organization when it comes to research, insights, and opportunities.
  • Interpret research results, derive implications, perform market analysis, and gather strategic intelligence to provide insights.
  • Pace with product teams to ensure we are supporting their timelines and deadlines and not slowing down production, development or launch.

What skills you will use:

  • A minimum of 3 years of experience as a hands-on researcher for digital products is required.
  • A minimum of a Bachelors Degree in Psychology, Human Factors, HCI, or an equivalent field is required.
  • Expertise in a broad range of methodologies including ethnographic research, site visits, interviews, surveys, lean experimentation, and more is required.
  • Experience with or knowledge of sports betting or online sportsbooks is preferred.
  • The ability to analyze and report qualitative and quantitative information in a way that engages other team members is required.


Who are we a good fit for?

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and were great at coming together to find creative solutions to some of techs most interesting problems. If that sounds good to you, join us.


Apply now

Were proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. Well never discriminate against anyones background or creed. If youre good at what you do, we want you to do it at DraftKings.

Full-time

Employee Testimonials

Manasa Konidena
Software Engineer

"The inclusive spirit is a huge motivating factor to working at DraftKings. When you are working on a project as a team which most times is already fleshed out by product teams and managers and gone through reviews, at project kick-offs and review meetings, your ideas and opinions are heard and taken seriously. An atmosphere is created where giving an opinion which you believe is valuable is the organic decision you make."

Tyler Dowse
Business Data Analyst

"Since my first day on the job, I’ve always felt like my ideas have been valued. Because DraftKings is so reliant on data-driven decision making, everyone in the company is willing to open up to your ideas if you have the data to back them up. Age, position, and experience have no negative impacts on how you are perceived at DraftKings, which makes for a very productive and collaborative workplace."

Ellen Kim
Senior Software Engineer

"I've found that working with really intelligent people to build new products motivates me to continue our journey at DraftKings together. Learning and sharing a variety of knowledge with each other, and solving technical problems together keeps me really interested in the industry and makes me feel highly valued at DraftKings every day."

Jessie Haffey
Senior Software Engineering Manager

"The problems we solve are unique because we’re dealing with live sporting events. Most tech products deal with relatively predictable traffic, as where our traffic on an NFL Sunday could be significantly higher than any other day of the week and might vary drastically minute to minute based on the game."

Jeff Singer
Tech Lead

"The first time I saw the engineering team work on a production outage, I was amazed by the deep understanding of our systems, the professionalism, and the urgency that my colleagues brought to the table. I have never seen anything else like it in my career as a software engineer."