DUST Identiry: Technical Support Engineer
1 Grant St
Framingham, MA 01702

Employee Testimonials

Video

DUST is a cutting-edge physical identity technology that provides an unbreakable bond between valuable assets and their digital records. Founded in 2018, DUST Identity is an MIT spinoff, backed by top-tier VCs, that is taking on a vast global market opportunity with government entities and enterprises. We aim high, and need self starters and problem solvers who thrive when challenges are great, and potential is greater. 

We are looking for knowledge and experience, but above all care about character and cultural fit.

DUST Identity is an equal opportunity employer.

Requirements:

  • BS in Engineering, Mathematics or similar technical training

  • Masters preferred

  • 2+ years successful track record of working in a customer facing role

  • Must be authorized to work in the United States

Desired Skills:

  • Excellent technical writing abilities with experience writing technical reports, SOPs and documentation

  • Willing to be and interested in a customer facing role

  • Must be able and willing to travel to customer sites on occasion

  • Good data analytics and summary skills

  • Able to work independently

  • Self-starter

  • Background in statistics highly preferred

  • Some laboratory experience helpful but not necessary

  • Some programming experience helpful but not necessary

Full-time

Employee Testimonials

Ori Spigelman
Head of Product Operations

DUST Identity is a fascinating workplace simply because it is rare for a radically new technology to garner so much real interest from the most significant players in almost every sector where physical goods are made. Walking in each day, I know that my actions will have an impact.

Nicole Canulla
Head of Marketing & Communications

I feel very lucky to have the opportunity to be a part of the DUST Identity team. It's not only an exciting company with a very cool technology (with diamonds at the core!), but it is being built by a team of super passionate, bright and fun people.  As an early-stage startup, DUST Identity empowers employees to not only shape their career paths but also shape the future of the company. There's something incredibly unique and motivating about that! 

Chris Muto
Head of Cloud Services

DUST is an amazing place to work. The team is brilliant, collaborative, and fun; the technology is staggeringly cool; and there is a palpable energy in the office about the impact of what we're doing. Since day one I have been empowered to take ownership and initiative. The team is always open to, and encouraging of, new ideas about culture, process, and implementation. I'm lucky to be a part of it!