Job Post

Technical Support Engineer

DUST Identiry
1 Grant St
Framingham, MA 01702

DUST is a cutting-edge physical identity technology that provides an unbreakable bond between assets of value and their digital records. DUST Identity is an MIT spinoff, backed by top tier VC’s, that is taking on a vast market opportunity. Our team aims high, and we need people who thrive wherever challenges are great, but the potential is even greater. Are you a self-starter? Are you a problem solver? Are you capable of running while tying your shoelaces, all while creating a vision for the next set of much better shoes? If you are, then please keep reading. We are looking for knowledge and experience, but truly care, above all else, about character and cultural fit. DUST Identity is an equal opportunity employer, but you do have to be an entrepreneur at heart.

Requirements:

  • BS in Engineering, Mathematics or similar technical training

  • Masters preferred

  • 2+ years successful track record of working in a customer facing role

  • Must be authorized to work in the United States

Desired Skills:

  • Excellent technical writing abilities with experience writing technical reports, SOPs and documentation

  • Willing to be and interested in a customer facing role

  • Must be able and willing to travel to customer sites on occasion

  • Good data analytics and summary skills

  • Able to work independently

  • Self-starter

  • Background in statistics highly preferred

  • Some laboratory experience helpful but not necessary

  • Some programming experience helpful but not necessary

Category: Sales & Business Development
Full-time

See What It's Like To Work Here

DUST Identity is the creator of the Diamond Unclonable Security Tag (DUST), a proprietary technology utilizing nanoengineered diamonds to create an unclonable identity layer on any object. 

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