Job Post

Technical Product Manager

Hopper
275 Third Street
Cambridge, MA 02142

About Hopper

Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often.

Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper.

The app has received accolades such as Fast Companys Most Innovative Company in Travel 2018, the Google Play Award for Standout Startup of 2016, and Apples App Store Best of 2015.

The Role

As a Product Manager, you will work at the intersection of development, data science, and user experience, as well as have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether youre weighing the tradeoffs of offering new features, scoping and specifying solutions, or shepherding features through development - your contribution to Hoppers success will be critical. You'll become part of a passionate, versatile, and highly collaborative team with big ambitions.

A perfect candidate has:

  • Thrived in a consumer product role and delivered delightful features at scale
  • An innovative and detail-oriented approach to problem-solving
  • Exceptional ability to grasp, manage, and articulate complex systems
  • Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists
  • A track record of being proactive and persuading colleagues by constructing a compelling narrative both in person and in writing
  • Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly
  • No ego. Strong focus on doing what is right for the customer and the company
  • Experience with mobile product development strongly preferred
  • Experience with GDS, CRS, airline, hotel and/or other travel systems a plus

In this role, you will:

  • Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, and drive execution
  • Collaborate closely with data science to dive deep into our data to understand our users
  • Identify the essential qualities of each feature: what's important, what's not, how can we limit cost and risk?
  • Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
  • Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users

Benefits

  • Well-funded and proven startup with larger ambitions, competitive salary and stock options
  • Dynamic and entrepreneurial team where pushing limits is everyday business
  • Access to comprehensive medical, dental, vision, disability and life insurance, all on us
  • In Cambridge, work in a historic factory building near Kendall Square; in Montreal, work in an artists loft in the Mile End
  • Easy commute with a paid-for public transportation or paid parking
  • IATA Travel Agent Card for discounts in the travel industry
  • Fully stocked kitchen with: coffee/tea, beer, bagels and healthy snacks
  • Team lunches, off-site activities and much more!



Category: Product Management
Full-time

See What It's Like To Work Here

Hopper is the award-winning mobile app that doesn't just let you book flights and hotels from your phone - it also tells you when is the best time to buy. No spam. No ads. No popups. No time wasted. Just the confidence that you're booking smart and saving money.

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