VentureFizz Job Board

279 Jobs Listed
Lexington |

This position will maintain an office in our Lexington, MA headquarters. Client Success Management is an integration of functions and activities of Marketing, Sales, Professional Services, Training and Support. The purpose of this role is to build more proven value faster for both the Client and the business. This role will oversee all aspects of the business needs for a set of our existing clients; and will be the primary point of contact for both external and internal communications. Regular travel to client sites is required.

...
Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is seeking an Enterprise Account Executive to land our most...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is seeking an Enterprise Account Executive to land our most...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is seeking an Enterprise Account Executive to land our most...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is seeking an Enterprise Account Executive to land our most...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is seeking an Enterprise Account Executive to land our most...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is seeking an Enterprise Account Executive to land our most...

Waltham |

Overview

Zoominfo, a DiscoverOrg company, is looking for a Client Integration Engineer to join our outstanding Product Management Team. The Client Integration Engineer is a key member of the delivery, quality and completion of our API and integration product team. This role will take part in implementations, product development and delivery of our data integration solutions.


This is a high-visibility role within an exciting, growing area of our business. It is a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies.

...

Boston |
About Us
Teikametrics is the leading Retail Optimization Platform (ROP) for sellers on Amazon. Teikametrics optimizes billions of transactions for thousands of sellers, brands and agencies around the world to increase overall sales and profits. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models to automate bidding and campaign management of Amazon Advertising. We combine our best in class technology with world-class service delivery teams based in Boston, MA and Seattle, WA.
 
...
Boston |
About Us
 
Teikametrics is the leading Retail Optimization Platform (ROP) for sellers on Amazon. Teikametrics optimizes billions of transactions for thousands of sellers, brands and agencies around the world to increase overall sales and profits. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models to automate bidding and campaign management of Amazon Advertising. We combine our best in class technology with world-class service delivery teams based in Boston, MA and Seattle, WA.
...
Boston |
About Us

Teikametrics is the leading Retail Optimization Platform (ROP) for sellers on Amazon. Teikametrics optimizes billions of transactions for thousands of sellers, brands and agencies around the world to increase overall sales and profits. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models to automate bidding and campaign management of Amazon Advertising. We combine our best in class technology with world-class service delivery teams based in Boston, MA and Seattle, WA.
...
Boston |

Threat Stack enables DevOps and SecOps teams to innovate and scale security by providing full-stack security observability from the control plane up to the application layer. Purpose-built for todays infrastructure, the Threat Stack Cloud Security Platform and Cloud SecOps Program combine cloud-optimized intrusion defense, continuous security monitoring, and proactive risk assessment to help security and operations teams detect security incidents, achieve compliance, and secure infrastructure in transition.

We are defining the way Cloud Security is done. We are the only cloud-...

Boston |

Join a rapidly growing early stage tech Company with significant opportunity to grow.  CrowdComfort has a very dynamic, team-oriented and high-energy company culture. We offer a very flexible and exciting work environment and many opportunities to grow as a professional and individual.
 
As an Operations Assistant at CrowdComfort, your mission will be to support our product deployment and customer success program with large enterprise clients, having a significant impact on the company’s growth and success. In this role you will assist with client communication, site set-...

Boston |

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than ten million students receive a better education because of Panorama, and we hope to serve many millions more students in the...

Burlington |

Job Description: The Documentation and Training Specialist at 128 Technology delivers complex technical training to various internal and external stakeholders, including customers, partners, and employees. In addition, the Documentation and Training Specialist is responsible for creating and maintaining all of 128Ts product training and documentation. The role requires an in-depth knowledge of the 128T product line and the ability to proactively stay up-to-date with new product features as they are released. The Documentation and Training Specialist will need to collaborate cross-...

Cambridge |

The Opportunity We are Hult International Business School.

Our story began with the mission to provide an alternative to traditional education. Since then, weve been pushing the boundaries of business education and striving to be the most relevant business school.

Work with us and youll

change peoples lives through education for the better. Youll be developed, challenged, and inspired. Working in a thriving, fast-paced campus where every day is different, youll become a part of a diverse, passionate, and collaborative...

Boston |

If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that followswhether its hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.


At Wellframe, were helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside...

Boston |

Secure Code Warrior’s vision is to empower developers to be the first line of defence in their organisation by making security highly visible and providing them with the skills and tools to write secure code from the beginning.

As an Enterprise Customer Success Manager, you will be partnering with our valuable Tier 1 customers to provide guidance and education on best practices for how to maximize adoption and engagement within the platform. Your journey with the customer will start with the sales transition through onboarding to renewal, with a focus on retention and an eye...

Boston |

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places...

Boston |

Who We Are

Pixability is a video advertising software company that uses data science to optimize large, complex campaigns across YouTube, Facebook, Instagram, and Connected TV. The companys industry-leading optimization and insights solutions are independently verified by the YouTube Measurement Program, the Facebook Marketing Partner Program, Oracles Data Clouds Moat Measurement, and other third parties. Pixabilitys suite of solutions are used by the top media agencies and brands including Dentsu-Aegis, Havas, Interpublic Group, Omnicom, Publicis, and WPP, as well...

Boston |

Who We Are

Pixability is a video advertising software company that uses data science to optimize large, complex campaigns across YouTube, Facebook, Instagram, and Connected TV. The companys industry-leading optimization and insights solutions are independently verified by the YouTube Measurement Program, the Facebook Marketing Partner Program, Oracles Data Clouds Moat Measurement, and other third parties. Pixabilitys suite of solutions are used by the top media agencies and brands including Dentsu-Aegis, Havas, Interpublic Group, Omnicom, Publicis, and WPP, as well...

Boston |

The Strategic Services Consultant utilizes domain expertise and acts as the services professional who can deliver to the customer Cogito solutions that support a clients long-term strategic roadmap. The strategic services consultant helps Cogito close the gaps between the product and the client needs - by leveraging Cogitos unique behavioral change proposition to influence organizational & systemic changes within the operational call center.


The Strategic Services Consultant will support the extensive efforts that a...

Boston |

We are seeking a Senior PreSales Solutions Consultant with a background in enterprise contact center software sales. As a product and industry subject matter expert, this person will support the sales team in meeting sales targets through flawless execution of our sales methodology.

In addition to supporting the success of our sales team, the Solutions Consulting team at Cogito is our front line for driving innovation in both our sales process and our product.


Responsibilities:

...
Westwood |

This role can be based in either our Westwood or Boston office.

PURPOSE:

The Predictive Indexthe talent optimization leaderis an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is Better work, better world," and we take great pride in PIs power to supercharge workplace relationships and culture to achieve the unthinkable. Were our own best case study! Youll be working toward a mission that inspires you, and youll be surrounded by fun, smart, driven people day in and...

Westwood |

PURPOSE:

The Predictive Index (PI) is a talent optimization platform that gives business leaders access to the people data they need to make objective hiring decisions, design great teams and culture, and reach their strategic business goals. PI has more than 8,000 customers across 142+ countries including Nissan, Citizens Bank, DocuSign, Subway, 47 Brand, Blue Cross Blue Shield, and Omni Hotels.

PI is a scientific instrument that has undergone more than 500 validity studies. Our team takes great pride in PIs power to improve and supercharge workplace...

Westwood |

This role can be based in either our Westwood or Boston office.

PURPOSE:

The Predictive Indexthe talent optimization leaderis an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is Better work, better world," and we take great pride in PIs power to supercharge workplace relationships and culture to achieve the unthinkable. Were our own best case study! Youll be working toward a mission that inspires you, and youll be surrounded by fun, smart, driven people day in and...

Waltham |

This is an excellent opportunity to join a dynamic and fun Technical Support team. The Technical Support Engineer (TSE) should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa.

The TSE is part of a team that is the first line of contact for customers experiencing issues with installation, configuration, operation and management of VMware Carbon Black solutions. They are, in many ways, the post-sale face of VMware Carbon Black and must be passionate about helping...

Boston |

WriterAccess, an award-winning content creation platform connecting thousands of businesses with freelance writers, editors, and content strategists, is looking for a Project Manager to help us grow and manage our marketing and development team. You'll find us on the Inc 5000 List as a 5 Year Honoree with 59% growth in the last 3 years, without even a smidge of investment or VC funding.

Join our team of remote employees that keep the content orders flowing to talent and revenue growth going year after year.

The Job In a Nutshell

    ...
Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Boston |

Threat Stack enables DevOps and SecOps teams to innovate and scale security by providing full-stack security observability from the control plane up to the application layer. Purpose-built for todays infrastructure, the Threat Stack Cloud Security Platform and Cloud SecOps Program combine cloud-optimized intrusion defense, continuous security monitoring, and proactive risk assessment to help security and operations teams detect security incidents, achieve compliance, and secure infrastructure in transition.

Threat Stack is in the exciting business of protecting the cloud-based...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2020, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to...

Boston |

Technical Account Manager - Beijing, PRC

Who we are:

Neurala, Inc. (www.neurala.com) is a software company headquartered in Boston, MA, USA that developed The Neurala Brain— Deep Learning neural network software that brings intelligence and learning to any device, making products like cameras, robots, drones, toys, consumer electronics and self-driving cars more autonomous, engaging and useful. Neurala is commercializing its proprietary technology in a self-service SaaS platform,...

Burlington |

Overview

At NetBrain we are a customer-first organization who prides ourselves on enabling the success of our Customers. An immediate opportunity exists for a Technical Support Engineer who will become a key member of the Technical Support team, the boots on the ground team that drives us towards that goal.

The Support Engineer will help troubleshoot customers’ networks or software issues while ensuring consistent customer satisfaction. At the same time, our engineers gain exposure to various types of networks, and will have the opportunity to...

Boston |
About Us
 
Teikametrics is the leading Retail Optimization Platform (ROP) for sellers on Amazon. Teikametrics optimizes billions of transactions for thousands of sellers, brands and agencies around the world to increase overall sales and profits. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models to automate bidding and campaign management of Amazon Advertising. We combine our best in class technology with world-class service delivery teams all based in Boston, MA. 
...
Boston |

As Manager of Customer Success Operations at PlacePass, you will be responsible for the performance of our small but mighty Customer Success organization. You will come to us with a passion for, and strong track record of, working cross-functionally at senior levels to develop data-driven processes and insights that measurably improve performance in a complex fast-growing environment, while also having the tools, knowledge, and enthusiasm for rolling up your sleeves and tackling the financial, operational, and managerial aspects of Customer Success at PlacePass.

...
Boston |

Company Description

Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.

Job Description

We, at Flywire, are looking for a Customer Success Intern to support our Global Customer Success Team in Boston. The Customer Success Intern will be focused on special projects and...

Providence |

ABOUT THE ROLE

The Project Manager (PM) will be responsible for implementing large cross-functional projects. The PM will work with minimal direction in a fast-paced environment while supporting the organizational culture of continuous process improvement. As an integral part of the Upserve Operations Team, duties may include, but are not limited to, creating a Needs Assessment, High-Level Business Requirements, Cost Benefit Analysis (CBA), Risk Mitigation Strategy, Workflow Design documentation (Process Maps), Project Plan development and maintenance,...

Boston |

Opportunity


SessionM, a Mastercard Company, is seeking a Senior Manager, Project Management with a proven track record in managing the implementation of complex, multi-vendor projects. This individual will lead the project management team and work closely with the Senior Director of Project Management, VP of Delivery, the customer success team, engineering and product to ensure that deliverables across the entire project are meeting the clients schedule and expectations


...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 250+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and So Paulo
  • A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital...
Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 250+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and So Paulo
  • A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital...
Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 250+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and So Paulo
  • A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital...
Boston |

About Drift

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the team

We put the customer at the center of...

Boston |

If youre passionate about being helpful, supportive, focusing on customers and having fun then we have the perfect opportunity for you. You will have the opportunity to represent our company through speaking directly with our rapidly growing base of happy customers. You will be educating, problem solving, and most importantly delivering memorable and meaningful experiences while helping our small business customers realize the full potential of our platform.

You will become an expert in mission critical property management software and technical support. With a strong focus on...

Boston |

The Mission of the Customer Success Systems Administrator will be to drive the effectiveness and efficiency of our Customer Success team through effective implementation of tools such as Gainsight, Tableau, Salesforce etc. You will report into the Manager of Customer Operations and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

How you will make a difference:...

Boston |

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than three million students receive a better education because of Panorama, and we hope to serve many millions more students in the...

|

For this position, experience implementing healthcare-related software for payers or providers is required.

Position Summary:
 
The Senior Project Manager (Virtual role) ensures the successful client-based delivery of the HealthRules software product and its configuration, interfaces, upgrades, and enhancements.  In doing so this individual will facilitate an outstanding client-based relationship and project management capability that will ensure a track record of on-time, on-budget, projects that align with project plans and company objectives.

Please note this...

Boston |

Mendix is on a mission to enable anyone in any organization from the marketing coordinator to the software developer to the CEO to create things that are transformational for their company. We are fundamentally reinventing the way applications are created and were reinventing the future of software development. Sounds ambitious, right? We agree.

Not to brag, but nearly 4,000 organizations worldwide, including KLM, Medtronic, Merck, and Philips, rely on Mendix to build web and mobile applications. Thousands of our customers use our...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Waltham |

Overview

The Manager of Learning & Development (LDM) is responsible for all aspects of onboarding and training for ZoomInfo/DiscoverOrg customers.

We are looking for engaging personalities who can connect with our customers, igniting excitement about their learning journey with a high level of creativity and imagination. We welcome team-oriented candidates who are confident in their ability to help customers increase their proficiency with ZoomInfo/DiscoverOrg to solve their business challenges.

Responsibilities

  • Facilitate on-boarding and training...
Providence |

ABOUT THE ROLE

Implementation Project Managers (IPMs) are responsible for overseeing the steps of a customer's Upserve onboarding from start to finish. IPMs serve as the main point of contact for customers during the onboarding process and are responsible for getting new accounts across the Implementation finish line.

Responsibilities:

  • Conducting kick-off calls with customers to outline processes and manage implementation expectations
  • Updating customer records in...
Providence |

ABOUT THE ROLE

Enterprise Customer Success Managers (CSMs) are responsible for an incredible customer experience, delivering joy and delight to our community of restaurateurs. At Upserve, Enterprise CSMs lead with proactive engagement including; building thriving customer relationships, ensuring a high level of customer satisfaction, successful engagement with our platform and products, increased retention, and a consistently strong and positive experience with our brand.


Responsibilities: ...

Cambridge |

Company Description

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding investors NEA and GV, Tamr...

Boston |

As Salsifys Customer Support team grows, we're looking for talented people to join our team in Boston.

Acting as the highest escalation point in support organization, you play a key role in ensuring customers success using Salsify. You are our customers voice within Salsify as we strive to continually improve our product, our service, and our role as trusted advisors within the e-commerce industry.

As a Customer Support Expert at Salsify, you will develop and maintain a deep understanding of both the Salsify platform and our customers'...

Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking an Associate Implementation Engineer, Identity Governance...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Customer Support Representative for our Lexington, MA office....

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Boston |

Are you an energetic, self-motivated strategic thinker who knows what it means to be customer obsessed? Are you an individual who is passionate about helping others achieve their health and fitness goals? Are you seeking a workplace with a rewarding mission and results driven environment?


ASICS Digital is looking for Mobile Marketing Intern to support our fitness apps: Runkeeper & ASICS Studio. Engaging millions of users, our apps attract fitness enthusiasts who may be starting a new routine, training for their next...

Boston |

As a Digital Consultant (DC) you will be responsible for the overall success of a portfolio of Localytics customers, leading large, multi-workstream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. These projects will require coordinating a cross-functional team that spans Sales, Services, Support; defining project delivery roadmaps and financials; hands-on management of complex projects with multiple work streams and strong partnership with clients. To become a trusted advisor, you will need to become an expert on...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 250+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and So Paulo
  • A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital...
Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 250+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and So Paulo
  • A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital...
Boston |

Were looking for a problem solver who loves talking to customers, understanding their needs and digging into technical problems. This position is for someone who loves to dive into code to create new solutions or resolve customer problems.


Klaviyo is one of Bostons hottest startups. We craft software helping thousands of ecommerce companies to have engaging relationships with hundreds of millions of consumers. We love taking on tough engineering problems and look for technical product experts who also like staying close to...

Boston |

Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.


We are very interested in...

Boston |

Onboarding Specialists at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to exceed our customers expectations when getting them up-and-running with Klaviyo. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience and support to our West Coast/APAC territory customers.

As an Onboarding Specialist, you will be the first point of contact with new Klaviyo customers, guiding them through their...

Boston |

Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 30-45 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses...

Boston |

As a Manager, Customer Success you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Director of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our...

Boston |

The mission of the Klaviyo Onboarding Team is to set our newest customers up for success. We take the time to get to know our customers challenges and dreams so that we can empower them to optimize Klaviyo to take them even farther than they imagined.


As a Manager, Customer Success - Onboarding you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or...

Boston |

The Growth Success Manager will join a team focused on nurturing the growth and retention of Klaviyos smallest customers. You thrive on data. Supporting a customer base of thousands of emerging ecommerce brands brands, youll identify segments that need support and development, and work with the team to drive adoption and success for those customers.


We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone...

Boston |

Klaviyo is looking for an experienced eLearning and Instructional Design Specialist to join our growing L&D team and help build out our internal training content. This role will report into the Manager of L&D in our Boston office and is tasked with creating impactful and scalable learning programs for our Customer Success and Support teams. Topics for training will include things like internal systems, Klaviyo products, soft skills, and more.

How you will make a difference:

  • This role will work cross-functionally with leaders and subject matter...
Boston |

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a...

Boston |

Were looking for a customer-facing engineer who loves talking to customers, understanding their needs and solving difficult problems. This position is for someone who loves to dive into code to create new solutions or resolve customer problems.

How you will make a difference:

  • Be proficient in multiple programming languages. Writing code is a key aspect of this role.
  • Develop and maintain code for extensions and plugins to major e-commerce platforms.
  • Take ownership of advanced technical issues our customers encounter, and drive...
Cambridge |

Employee Experience Coordinator

If you are passionate about office culture, love to deliver exceptional service and experiences, and thrive when others are relying on you, we want to meet you!

As Employee Experience Coordinator, your main duty will be to assist and support our community of 1,000+ employees at EFs North American headquarters. You will be a central figure on campus, flawlessly executing our front desk and office-wide processes while maintaining high productivity and a level head in stressful situations.

This role requires constant...

Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Azek, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more information, visit...

Somerville |

As an Evergage Customer Success Manager, you’ll be responsible for the complete post-sale success and satisfaction for a portfolio of Evergage’s Retail, B2B Demand Generation or Financial Services Customers. It’s the Customer Success Manager’s goal to make every customer successful by building a trusted advisor relationship and helping them achieve their business objectives using the Evergage platform.

The Customer Success Manager will identify and leverage company-wide resources to address any customer satisfaction, growth or...

Boston |

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

  • You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a...
Boston |

This individual will design and deliver professional services and data science solutions to support our enterprise customers with customized solutions that utilize Luminoso’s concept analysis, classification, and multilingual text analytics software.

You will work with customers to determine an understanding of customer requirements in order to ensure a quality design that leverages the Luminoso technology to achieve amazing customer outcomes, good data science, and the successful delivery of our services.

  • Work with the Sales teams to estimate internal costs for...
Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.  
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We...
Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Toast Overview:

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toasts Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. Were growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if youre passionate about...

Boston |

Toast Overview:

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toasts Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. Were growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if youre passionate...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Support Manager you will be working with Profitero customers to help them with product questions and ensure...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Ellevation is seeking a Director of Customer Support to oversee and drive the vision of our Product Support and Data Integration teams! Reporting to the VP of Partner Success, you will create and scale processes to bring Ellevation through our next phase of growth. Ellevations Product Support team is responsible for all inbound support tickets from users, while the Data Integration team is responsible for setting up and maintaining data ingestion workflows with our partners to support Ellevations data-driven software, which is specifically designed for ELL educators and the...

Framingham |

The Opportunity:

As a Strategic Client Director on the Strategic Accounts Team, you play a critical role in leading the strategy to grow our strategic accounts. This position is an opportunity for you to create lasting relationships while growing the business, which will empower you to deliver your life’s best work. 

This role will be customer facing and will liaise significantly with C level employees within our accounts and our executive team. You will support and strengthen the management of the on-going strategic relationship and further...

Cambridge |

Traveler Support Specialist
EF Go Ahead Tours
Cambridge, MA USA

At EF Go Ahead Tours we believe youre never too old to be a student of the world. For over 25 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as many...

Cambridge |

Traveler Support Specialist, Bilingual (Spanish/English)
March 2020 Start Group

EF Go Ahead Tours
Cambridge, MA USA

If you have a proven track record of excellence in customer service and thrive in a fast-paced, dynamic, and fun environment, wed love to learn more about you.

The opportunity

  • Working primarily through phone and email communication, you serve as the primary source of information to travelers after booking a tour
  • You identify and implement opportunities to...
Cambridge |

Company Description

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding investors NEA and GV, Tamr...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Turbonomic is the Worlds leading Application Resource Management (ARM) company assuring application performance across on-premise, multi-cloud, and cloud-native environments. We enable Application Performance thats scalable, proven and cost efficient.

At Turbo, weve invested nearly $200 million over 10 years to build the best real-time and continuous AI analytics solution that provides answers so accurate they can be executed automatically. Come see why more than 2,000 Turbo customers, including 26% of the Fortune 500, are using ARM to assure performance of their mission-critical...

Cambridge |

Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our works made a real impact. Were the most-visited car-shopping site in the US, and were expanding globally. Ready to come along for the ride?

CarGurus is dedicated to providing a transparent experience for both consumers and our dealers we serve. As a Customer Success Specialist in...

Boston |

The fact that you have training is amazing! The fact that you are collecting feedback and using that to enhance our experience is also amazing. You are listening to the voice of your customer, which means we made the right choice in selecting Salsify...

- a Salsify Customer

Salsify is a hyper-growth startup located in Boston with the mission to empower brand manufacturers (e.g., Coke or LOreal) to deliver great digital product experiences and win the Digital Shelf. To ensure their success on the Digital Shelf, we provide each of our customers with the...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here.

Job Summary:

In the Implementation Specialist role, you will...

Framingham |

Test Architect

Applause empowers global brands to deliver flawless digital experiences to their customers on any device, in every location.

Our Testing Services team takes a hands-on approach in order to help execute test scripts and test cases in cooperation with customer teams. Working cross-functionally with other Applause resources, the TA will drive successful execution of test strategy to ensure customers gain full value realization.

...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 250+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and So Paulo
  • A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital...
Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

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