Toast: Talent Analytics Lead
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos

Video

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Bready* to make a change?

Collaborate with the People Team (Talent Acquisition, People Success, People Operations and Learning & People Development) to help develop and execute on Toasts people analytics and technology strategy. You will use your systems and analytics expertise to evaluate and impact every step of the employee journey at Toast. What sets this role apart from a traditional analyst is that it combines business strategy, people, process, and data. To be successful, youll need to excel at gathering requirements, and informing/influencing stakeholders on programs and processes that surface actionable people insights. If youre excited about contributing to a vision and getting in the weeds to help execute on it, this role is a good fit.

About this roll*:

  • Develop a strategy to make people programs more data-driven including: pre-hire assessment, hiring, on-boarding, referrals, internal mobility, employee engagement, employee surveys, employee development and diversity initiatives
  • Design, produce, optimize, and automate customized dashboards, reports and ad-hoc analyses across all people functions
  • Provide and present data insights to senior leadership across the organization
  • Identify data trends and provide data driven recommendations
  • Implement a data integrity strategy across all systems, including data entry, ongoing development, auditing, & monitoring of data quality & confidentiality standards

Do you have the right ingredients*?

  • Bachelor's Degree, 4+ years experience in an advanced analytical position
  • 1+ years of management or leadership experience
  • Experience or enthusiasm to work in a Talent Acquisition, People Analytics, or Human Resources department
  • Strong analytical/problem-solving skills; ability to communicate complicated solutions in a simple, digestible way with data
  • Advanced Excel skills, proficiency in SQL, and exposure using a data visualization tool like Looker, Tableau or similar
  • Desire and enthusiasm for operating in the gray

Bonus ingredients*:

  • Experience with any of the tools in our technical stack: Greenhouse, Workday, OfficeVibe/CultureAmp, Looker, and more
Full-time

Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"