: Systems Engineer I
275 Wyman St
Waltham, MA 02451

Employee Testimonials

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Who We Are:

Vistaprint is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression and were fueled by forward-thinking and innovative technology. We encourage our engineers to think like owners to continue to act small as we grow. Every team builds their own roadmaps, and chooses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level, while still feeling small and nimble.

Just last year, Vistaprint generated $1.508B in revenue through customized print products, signage, apparel, websites and more.

As a Systems Engineer within the Employee Technology team, you will join a talented global team of engineers working to implement and deliver enterprise computing and productivity solutions in a Zero-Trust network environment. You will be focused on providing an excellent customer experience, either directly, or by the development of self-service and automation options to save our users time and frustration. You will also be an advocate for Vistaprint Technology users to our vendors and their support teams when needed. You will be someone who can bring an IT generalist skillset to bear on common problems and pain points in the enterprise space, but you are willing and not afraid to implement something totally new and different than what might be used in a more traditional corporate environment.

What You Will Do:

  • Management and administration of a various enterprise SaaS productivity products in a cloud-native environment including Office 365 & Exchange online, Duo Security, Auth0, Azure, Active Directory, Zoom phone and Conferencing, Slack, and Box Enterprise
  • Providing user level 3 support, directly and through self-help documentation for the above tools.
  • Participating in the evaluation and selection of new enterprise solutions
  • Participating as a contributing Engineer to technology projects and initiatives

Your Qualifications:

  • Experience with end-user support in a high-tech organization (software developers, technical architects etc.)
  • Experience in a cloud-first or cloud-native technology organization.
  • Good understanding of user management and authentication concepts including SAML, Single Sign-On, ADFS and Azure authentication
  • Experience with endpoint management including MacOS and Windows
  • Experience with Office 365 administration

Nice to Have:

  • Comfort with collaboration, open communication working within a team and with employees spanning diverse geography
  • A security-focused mentality, with knowledge or exposure to zero-trust security in a decentralized network environment.

Why Youll Love Working Here:

At Vistaprint, we put great importance into the wellbeing of our employees, which is why we offer perks that ensure a phenomenal work/life balance. Perks include flexible schedules, work from home capabilities, and very generous time off, including our unique sabbatical-like program, Vistabreak, to name a few! Here in Waltham, we offer a modern and collaborative office environment with a free on-site gym, fully stocked kitchens, and cold brew on tap.

About Us:

As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, results-oriented culture. Empowering and helping small businesses is our core focus, with an emphasis on crafting customer value (and delight) through accessible, ground breaking technology. We grow with providing opportunities for exploration, collaboration, innovation and growth for both our customers and our team.

Equal Opportunity Employer:

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Full-time

Employee Testimonials

Adam Lawless
North American Public Relations Lead

I’ve worked in a variety of environments throughout my career and I’ve always been told that having work-life balance was a priority. Not until coming to Vistaprint have I seen this ideology followed through on and put into practice so effectively and passionately with ample paid time off and work-from-home opportunities. I see Vistaprint as an extended family, but we never forget that each team member has a life and family outside that needs as much attention and care. I look forward to coming to work each and every morning. But more importantly, I know that when I’m needed at home, I’m able to put my full attention where it’s needed.”

Andrew Holmes
Sr. Analyst

Vistaprint has a culture that allows me to feel psychologically safe to communicate honestly, I am enabled to share and receive feedback early and often. With regular touch bases with my manager, I can control my development, finding opportunities to take on projects that challenge me to work on areas of improvement or/and showcasing my strengths.

Sebastian Klapdor
Chief Data Officer

What stands out to me the most about Vistaprint is the culture of entrepreneurship, collaboration and putting the customer first. It feels like a $1.5bn startup with quick decision making, a fail-fast approach and agile teams that can pivot when something doesn’t work out. 

Veronica McCarthy
VP, Technology

Vistaprint is going through a transformation, and we are using technology in new and unique ways to deliver jaw-dropping value for our customers. The work of the technology team is the engine that is driving Vistaprint’s success now and into the future as we build and maintain flexible, scalable cloud-based microservices architecture using APIs. Our tribe and squad structure gives the technology teams autonomy to determine their own roadmaps and how they will achieve their goals using innovative strategies.  We work backwards from customer outcomes and experiences to drive our roadmaps. We are a community of builders creating the next generation of ecommerce in mass customization a reality.