Job Post

Systems Analyst
DrugDev
25 Thompson Place Suite 500
Boston, MA 02210

The Systems Analyst role at DrugDev is not for someone looking for repetition and consistency.   Each day will present new challenges and opportunities to learn and expand your skills in product and project management. Depending on the scope of our current projects and where they stand in the software development lifecycle, you will have the opportunity to act as the product owner representative in scrum team and ensure coordination of deliverables as well as: 

  • Research, understand and define acceptance criteria for new features and enhancements to the DrugDev Platform to help shape the product roadmap 
  • Collaborate with our software engineering, professional services, QA and UX teams to execute on Sprint goals 
  • Participate in customer calls to stay informed on project progress and report any changes 
  • Conduct user testing with customers and stakeholders to refine user experience and address their specific needs 
  • Investigate, reproduce and document new tickets in our support system to streamline our triage process Brainstorm with the product team and discuss upcoming strategic projects
  •  Perform feature testing in advance of major customer demos and code releases 

Qualifications

  • Bachelor’s Degree and a minimum of 2 years of relevant experience 
  • Ability to prioritize effectively to optimize efficiency without sacrificing attention to detail, switch contexts easily and work in a fast-paced environment 
  • Incredible work ethic with a track record for exceeding high standards 
  • Desire to build upon your technical skillset and work within an agile development methodology
  • Outstanding written and verbal communication skills 
Category: Product Management
Full-time

See What It's Like To Work Here

DrugDev is a family of technology driven solutions that help investigators, sponsors, and CROs do more trials together.

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