Constant Contact: SVP, Engineering & Product Management
1601 Trapelo Road
Waltham, MA 02451

Employee Testimonials

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Reporting directly to the Chief Operating Officer, the Senior Vice President of Engineering & Product Management is a highly visible role that will drive product strategy and engineering for a key brand at Endurance - Constant Contact. As a core member of the Constant Contact Leadership Team, youll be responsible for creating & delivering products to Constant Contacts customers. Youre expected to be a strategic thinker and be well versed with emerging technologies and industry trends. Utilizing a strong aptitude for energizing and leading people, youll have a take-charge personality and be willing to roll up his or her sleeves to get the job done.

What youll do:

  • Instill and drive a delivery-focused culture while promoting a fun, hardworking workplace environment
  • Drive professional development & leadership of teams
  • Help teams scope and create project plans around key business initiatives
  • Reinforce developmental best practices for quality assurance and deployment
  • Verify that systems and practices are compliant to internal and external specifications
    Strategic Planning
  • Jointly own the development and execution of Constant Contacts target state architecture and team structure, working closely with the business and tech leadership
  • Create, implement, and document strategic architecture vision and tactical directions for engineering teams
  • Responsible for the overall Product Roadmap and Product Strategy for Constant Contact

Who you are:

  • The Senior Vice President of Engineering and Product Management will be a transformational engineering leader and a product visionary, capable of leading a team of more than 200 talented employees in engineering and product management
  • Youll have demonstrated success in highly successful SaaS companies that have achieved meaningful scale
  • Importantly, youll bring a high level of energy and intensity combined with proven business acumen, technical credibility and outstanding communication skills
  • Experience leading highly scalable On Premises and Cloud based systems development
  • Experience leading large Agile development teams utilizing SAFe, LeSS or similar frameworks
  • Experience working with AWS Cloud Services (Including not limited to EC2, Lambda, Kinesis, Route53, Glue, Redshift)
  • Knowledge of and experience leading teams developing in modern technology stacks (Including not limited to OpenStack, Cloud, JavaScript Full Stack, Kubernetes, Docker)
  • Knowledge of and experience leading teams working on projects utilizing NLP, image recognition, recommendation systems, advanced statistical prediction models
  • Knowledge of and experience working on systems requiring controls supporting the Sarbanes-Oxley Act (SOX) and PCI compliance
  • Establish strong working relationships with senior business, operations and technology leaders in the capacity of a trusted advisor
  • Engage business and process owners and lead the collaborative planning effort to leverage emerging technologies for addressing strategic enterprise goals
  • Establish data management strategies and policies in conjunction with various functional teams
  • Collaborate with the divisional financial officers to monitor budget forecasting and variance and ensure overall operations and projects are on track and within budget
  • Youll manage the most Senior Leaders for Engineering & Product Management
  • Oversight of the building of teams across various technology functions
  • Manage the development & product management organization for global projects across various technologies
  • Create and implement team's annual deliverables/objectives, performance goals, and empower them to deliver on EIGs strategic priorities and objectives
  • Promote teamwork and leadership behaviors within own group, other peer groups, and across EIG
  • Conduct and lead applicable governance and project status review meetings
  • Create a collaborative partnership among other leaders and portfolio stakeholders
  • Proven experience in a senior leadership role managing product portfolios across multiple geographies
  • An active listener with the demonstrated ability to proactively and confidently engage with global key stakeholders to gain an understanding of the business and evolving technical needs
  • Develop and recommend innovative and cost-effective solutions
  • Proven track record of managing cross-functional teams in a matrix organization
  • Scrum and agile enthusiast along with understanding of other methodologies including Kanban
  • Technically savvy and able to contribute to technical conversations, decisions, and strategies; with experience in performing technical and business tradeoffs between technologies
  • Experienced in quality practices, techniques, and tools at all layers of the stack
  • Experience with high availability, high-scale, performance systems
  • Ability to analyze problems and resolve conflicts
  • Ability to influence without direct authority
  • Travel upon request
  • Bachelors Degree in Computer Science or related field

Why youll love us:

  • Its all onsite. We have dry cleaning, a barbershop, a full-service cafeteria, and even Boston Sports Clubs (at a discounted rate for our fitness fanatics!). Get your errands done before you even hit your desk in the morning.
  • Abundant fun. Golf Club, kickball and softball leagues, Mario Kart and bubble hockey tournaments, three-wheeler races, and Friday beer cart - theres a way for everyone to let loose.
  • Local pride. Were wicked proud, which means when any of our teams - Bruins, Patriots, Red Sox, Celtics, and Revolution - kick off their season, you can bet theres going to be a party to cheer them on. Go ahead and wear your jersey to work.
  • Dine al fresco. Our gorgeous patios make for rejuvenating lunch and coffee breaks.
  • We have a nine-foot T Rex, but hes friendly. On your first day, keep a lookout for our informal mascot - a giant T Rex, who roams the office, squatting with a new team every now and then.
  • Its super easy to get here. We offer a subsidized shuttle from the Alewife T stop if you prefer public transportation, and we have plenty of free onsite parking, too.
  • Weve got you covered. From 401k, generous PTO, tuition reimbursement, casual dress code and excellent medical, dental, and vision - were there for you!

#INDENG

Full-time

Employee Testimonials

Lina
Product Training & Customer Operations co-op

 

Why did you choose Constant Contact?

I didn’t know too much about the company prior to applying. However, once I came in to interview, I got to see what the company was like, what the people were like, and learn more about the culture. It sold me.

What did you learn from the co-op program?

I always thought work had to be very serious and stiff, and that’s kind of how I was at the beginning of the internship. But then I learned that you can have a little fun. It makes your experience better and makes your work better because you’re able to build real relationships with people. I’m even able to be friendly with my boss, which I never thought could happen. We’re able to laugh about things but still can be serious when we need to get things done. It’s a great balance.

I also went from organizing webinars to leading my own. In fact, everything that could go wrong did go wrong in the first one I led. I learned to problem-solve on the fly and it ended up going well. I think it set me up to be more successful for the webinars that followed.

 How do you think your experiences here will shape your future and career?

I’m so thankful, even to this day, because the culture and people have been so great. I’m worried that I won’t find another company like this. Everyone is respectful and makes you feel like a part of the team, even as an intern or co-op. I’m taken seriously here and given opportunities to work on big products with different departments. It even allows me to have a say on projects, which I didn’t think I would have coming into this. It really built my confidence in my skills and ideas.

What was the most impactful scenario during your time here?

I’m naturally a shy person and not overly outgoing, but Constant Contact is very big on relationships and offers ways to naturally build those. Some things we’ve done were team meetings, bonding exercises (like a fun Lego team building one), dinners, and more. It made it easy and more comfortable to get to know people.

For example, in the beginning I’d just quietly take notes at meetings. Now, I feel comfortable and empowered to speak up. It also helped me feel comfortable enough to start leading live webinars, which can be intimidating. The relationship-building helped me do better in my job, overall.

Sebastien
Talent Acquisition Co-Op

What did you learn from this program?

It reaffirmed that I’m a big people person because I had to interact with people constantly at work.

I learned how to manage myself with self-directed work. I figured out what steps I needed to take to get the end the result. It was interesting to see how I was empowered to take action on my decisions and make it happen.

My main work experience was in retail, and working here was hugely different. In a professional setting, you have to know how to be accountable for yourself and make sure you show up on time, invest in your day, and manage your workload on your own.

Why did you choose Constant Contact?

I saw your mission and that seemed really cool because I’m from a city that has a ton of small businesses. Our economy thrives off them. So I checked out the website and thought this seemed like a great company to work for.

How do you think your experiences here will shape your future and career?

It gave me more understanding of professionalism, as far as how to communicate and behave and how to get the message across to different people.

I learned that change is always constant and being able to adapt and deal with change is a top skill to learn. Being flexible will help me roll with the punches for both school and work.  

You have to be able to absorb the culture and take it with you wherever you go. You are a spokesperson for the company and culture, even off the clock.

What was the most impactful scenario during your time here?

When I was able to talk to people at Northeastern and say, “Hey, come get my job. I can tell you all about it.” When people were able to ask me what the job is and if they’d be a fit, and I was able to vouch for it and advocate for it, it showed me that I really knew what I was doing. I was able to talk to my peers and confidently say they should come here, this is why it’s awesome, and this is why it helps small businesses and non-profits. To be able to articulate it in a way that interested them was really important.

Dana
Talent Acquisition Co-Op

What did you learn from this program?

Working in talent acquisition (and specifically sourcing) has helped me get out of my shell a little bit more. Reaching out to people who aren’t necessarily looking for a job was hard in the beginning, but when I realized I was playing a valuable role in Constant Contact’s recruiting efforts and was helping candidates change the course of their careers, things became easier. Even though it was a little awkward or difficult for me to reach out to people at first, it helped me become more outgoing throughout the course of my co-op.

After being in retail, I realized that it’s not too different from Constant Contact. It’s all about customer service, and that’s what Constant Contact’s primary focus is. I didn’t realize how many people can be considered “customers” aside from people paying for a product/service. On our team, our customers are our candidates and hiring managers. It’s interesting to see how I was able to apply those same skills to a different customer-base.

Why did you choose Constant Contact?

As the great-granddaughter of immigrants who opened a small grocery store during the great depression, Constant Contact’s mission really resonated with me. Coming to work each day knowing I’m able to have a positive impact on small businesses makes me feel like I’m a part of something special. Also, when I came in to interview, I really connected with the people here which was much different than the other experiences I had during interviews.

How do you think your experiences here will shape your future and career?

Learning how Constant Contact treats people, develops people, and leads people is going to stay with me. From the beginning, I felt like a valued and respected part of the team and moving forward I’m going to do what I can to foster that same kind of environment wherever I go.  My co-op also showed me what good leadership looks like and that it’s possible to be professional, approachable, and fun all at the same time. I hope to use these experiences to nourish a culture of fun and productivity at future opportunities.

What was the most impactful scenario during your time here?

In the beginning, I had no experience in recruiting and wasn’t even sure it was something I could do. But after casually talking to someone on a random bus ride back to Boston from NYC about the company and why I loved working there, my outlook changed. I was able to pique his interest and it ultimately led to him joining our team. I would have never expected to get a hire while traveling, so it showed me that I was able to represent Constant Contact as a great place to work no matter where I was or what I was doing. I realized how passionate I am about Constant Contact and how much I care about the mission. Through that passion, I was able to build my confidence as a recruiter. 

Lauren
Corporate Social Responsibility Intern