Panorama Education: Survey Production Specialist

About Panorama Education:

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than nine million students receive a better education because of Panorama, and we hope to serve many millions more students in the coming years.

About the Role:

Panoramas Client Success team is launching a Survey Production team to own the technical work to support client survey projects. We are looking for a Survey Production Specialist to join our growing team.

Key Responsibilities:

  • Deliver detailed components of survey projects for a range of clients error-free and within the time frame agreed upon. These tasks will include completing technical work in our proprietary platform.
  • Become the expert in Panoramas platform and product to problem solve and execute survey solutions for requests. This role is focused on internal work rather than client-facing communication.
  • Help our Survey Production team measure, understand, and optimize our internal support processes.

What Were Looking For:

  • Experience becoming an expert in new products, platforms, and environments quickly. No coding experience needed, but comfort with technology is key.
  • Strong excel skills; for example, is confident using pivot tables, vlookups, and removing duplicates.
  • Track record of being organized, detail-oriented, and having exceptional time management.
  • Problem-solving instincts to tackle each task with energy, creativity, and warmth for our teammates.
  • Self-starter; capable of working independently, but motivated by watching your work contribute to team goals.
  • Empathetic and strong communicator; will work with internal stakeholders on sometimes complex topics so communication is key.

Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators, and families from tremendously diverse backgrounds and identities across the country; weve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer.

Full-time

Employee Testimonials

Jacob Evelyn
Software Engineer

I love working at Panorama Education because... I get to see the human side of engineering work. We're solving hard technical problems, but not to show more ads to people who don't want them—we're solving hard problems to make people's lives better. Period. Getting to talk to educators and see the impact of the work we do is what gets me excited for work every single day.

Sarah Robinson
Product Manager

I love working at Panorama Education because... we truly lead with our mission. When we consider a new feature for a product, we do not ask, "Will this lead more people to buy our product?" We ask, "Will this help educators improve students' outcomes?"

Stephen Eckenrode
Software Engineer

I love working at Panorama Education because... I get to help build products that really make a difference in the schools we work with.  It’s really cool to be able to come to work, solve hard problems, and see the effect we have at the end of the day.

Mitch Peabody
Lead Software Engineer

I love working at Panorama Education because... the engineering culture is thoughtfully deliberate about delivering high quality products that meaningfully impact the lives of students.