DraftKings: Support Engineer, Data Platform
125 Summer St., Floor 5
Boston, MA 02110

Employee Testimonials

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Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Shape a rapidly scaling industry.

Were growing quickly and are looking for a Support Engineer, Data Platform to help our engineering team in the operational support of existing and new software systems. In addition to providing day-to-day support for technologies and processes for your team, you will play a vital role is improving, expanding, and maintaining our software and infrastructure. Sound good to you? Join us.


What youll do as a Support Engineer, Data Platform:

  • Take ownership for the day-to-day operational support for your team, using internal tools, writing SQL, and interacting with SQL databases to ensure the operational integrity of the platform.
  • Manage support and development requests related to your teams services and processes.
  • You will triage and resolve production issues for key business stakeholders and VIP customers, based on the defined internal SLA timeframes and Escalation policies.
  • Optimize monitoring capabilities including production traffic, data validations, job failures, application health, dashboards and alerts.
  • You will also help improve and maintain support documentation, including runbooks.

What skills you will use:

  • Ideally, you have extensive experience in an IT or technical support capacity.
  • You have a strong knowledge of relational database technologies like MySQL or SQL Server.
  • Experience working with and debugging web services and applications.
  • You have strong organizational and communication skills, including the ability to communicate with both business and technical teams.




Who are we a good fit for?

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and were great at coming together to find creative solutions to some of techs most interesting problems. If that sounds good to you, join us.


Apply now

Were proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. Well never discriminate against anyones background or creed. If youre good at what you do, we want you to do it at DraftKings.

Full-time

Employee Testimonials

Manasa Konidena
Software Engineer

"The inclusive spirit is a huge motivating factor to working at DraftKings. When you are working on a project as a team which most times is already fleshed out by product teams and managers and gone through reviews, at project kick-offs and review meetings, your ideas and opinions are heard and taken seriously. An atmosphere is created where giving an opinion which you believe is valuable is the organic decision you make."

Tyler Dowse
Business Data Analyst

"Since my first day on the job, I’ve always felt like my ideas have been valued. Because DraftKings is so reliant on data-driven decision making, everyone in the company is willing to open up to your ideas if you have the data to back them up. Age, position, and experience have no negative impacts on how you are perceived at DraftKings, which makes for a very productive and collaborative workplace."

Ellen Kim
Senior Software Engineer

"I've found that working with really intelligent people to build new products motivates me to continue our journey at DraftKings together. Learning and sharing a variety of knowledge with each other, and solving technical problems together keeps me really interested in the industry and makes me feel highly valued at DraftKings every day."

Jessie Haffey
Senior Software Engineering Manager

"The problems we solve are unique because we’re dealing with live sporting events. Most tech products deal with relatively predictable traffic, as where our traffic on an NFL Sunday could be significantly higher than any other day of the week and might vary drastically minute to minute based on the game."

Jeff Singer
Tech Lead

"The first time I saw the engineering team work on a production outage, I was amazed by the deep understanding of our systems, the professionalism, and the urgency that my colleagues brought to the table. I have never seen anything else like it in my career as a software engineer."