VentureFizz Job Board

258 Jobs Listed
Philadelphia |

Quil, a digital health company, delivers actionable and personalized health itineraries for patients and caregivers, answering the question “What Happens Next?” in their healthcare journeys. They combine the powers of precision data, state-of-the-art technology, and security with unparalleled consumer reach to help individuals navigate today’s chaotic healthcare landscape. Headquartered in Philadelphia, PA with additional offices in New York City,

Quil serves individuals, healthcare providers, and payors nationally.  Quil is a joint venture of Independence Health Group (...

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Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies.

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And were searching for passionate, talented people to join the Rightpoint team.

Our Commitment to...

Boston |

Company Description

Nexthink is a global leader in Digital Employee Experience. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams meet the needs of the modern digital workplace.

Headquartered in Switzerland, Nexthink also has offices in France, UK, Germany, Spain, UAE, Australia and the US. Our growing team of Nexthinkers is proud to be making the...

Boston |

The Client Success Manager is responsible for managing the overall relationship with SS&C Eze’s prestigious clients, maximizing client satisfaction and retention. A successful candidate will be skilled at building c-level relationships with new and existing enterprise clients, collaborating with internal teams to ensure timely delivery of projects and production support, prioritizing resources, and communicating with customers. The Client Success Manager will interface internally with our front-line support teams, our project execution teams, R&D, Operations, Marketing, and...

Burlington |

 

Position Summary:
 
The Senior Project Manager (Virtual role) ensures the successful client-based delivery of the HealthRules software product and its configuration, interfaces, upgrades, and enhancements.  In doing so this individual will facilitate an outstanding client-based relationship and project management capability that will ensure a track record of on-time, on-budget, projects that align with project plans and company objectives.

Using a defined Agile project management methodology, the Senior Project...

New York |

Who are we?

The average consumer spends 70% of their time outside of the home, and thanks to the rapid proliferation of digital displays in cities and venues around the world, Digital Out of Home is one of the fastest growing media channels. Place Exchange is the first and only true programmatic platform for Out of Home (OOH) and Place-Based media, connecting digital marketers to consumers in physical space. We partner with premium publishers across the U.S. (and soon around the world), offering unprecedented scale, brand safety, and bottom-line results for...

Waltham |

NWN is looking for a Manager of Customer Success to join our team in Waltham, MA. This is a full time position with full benefits.

Role Overview

The Manager of Customer Success Center role is responsible for hiring, training, coaching, and leading Team Leaders as they provide support for customers and manage a team of Customer Success Center Engineers. This role serves as the escalation point for Customer Success Center Engineer team members.

Scope of Role Responsibilities

Essential, key job responsibilities for this role include, but are not...

New York |

Role Overview

As a Tax Manager for the Professional Services team, utilizing a bespoke technology platform specifically designed to meet R&D Tax Credit documentation needs, you will manage a client portfolio for whom you will work on identifying and quantifying federal and state research tax credits. Reporting directly to the R&D Tax Credit Practice Leader, you will supervise R&D Tax Credit projects, research tax issues, interview clients, and document eligible tax credit criteria.


This...

New York |

Role Overview


As a Manager within the Professional Services team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become familiar with Transfer Pricing...

New York |

Role Overview


As a Senior Manager within the Professional Services - Transfer Pricing team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become...

New York |

Role Overview


As a Senior Manager within the Professional Services - Transfer Pricing team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become...

Waltham |

Client Solution Engineer

The Client Solution Engineer is a key member of the Customer Integrations and Implementation team and has responsibility for assisting clients through the technical implementation of one or more of ZoomInfos customer-facing solutions. Solutions include but are not limited to InboxAI, Engage, FormComplete and Enrich. This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications.

...
Boston |

Klaviyo is looking for a Senior Operations Analyst to join our growing Customer Operations team. In this role, you will report to the Manager of Customer Operations and partner closely with Customer Success and Support leadership to drive visibility into core metrics and business drivers, improve operational efficiencies, and develop scalable strategies to improve the customer experience. The ideal candidate is intellectually curious, proactive in seeking solutions to challenging problems, and highly focused on solving for our customers.

...

Boston |

Fuze is a high-growth, venture-backed Boston-based company with more than 650 employees and worldwide operations. Our core values drive the way we conduct business every day and define our company culture.  Were growing at lightning fast speed to meet the demands of the evolving unified communications as a service (UCaaS) market.  We provide a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications,...

Boston |

As our Senior Customer Success Manager you will drive product adoption, highlight best practices and ensure client retention. You will serve as the primary point of contact for assigned accounts, establishing regular cadence, conducting business reviews and tracking success metrics. You will serve as the customers internal champion acting as the main point of contact for escalation of issues, product enhancement requests and driving attendance to Seismic s webinars and client events.

Who you are:

  • You love engaging and developing trusted advisor...
Boston |

First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values:


Caring We care about doing the right thing, in the right way, every time.

Ownership We own both our successes and our mistakes, taking responsibility and always learning how to be better.

Respect We respect and celebrate the individual traits that enable each of...

Tarrytown |

Role Overview


As a Manager within the Professional Services team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become familiar with Transfer Pricing...

Boston |

Turbonomic is the Worlds leading Application Resource Management (ARM) company assuring application performance across on-premise, multi-cloud, and cloud-native environments. We enable Application Performance thats scalable, proven and cost efficient.

At Turbo, weve invested nearly $200 million over 10 years to build the best real-time and continuous AI analytics solution that provides answers so accurate they can be executed automatically. Come see why more than 2,000 Turbo customers, including 26% of the Fortune 500, are using ARM to assure performance of their mission-critical...

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AppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.2B in 2019. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJs Best Places to Work and BostInnos Coolest Companies.

The Job

We are looking for a self-driven and ambitious individual with experience working with sophisticated name-brand enterprise technology companies.

The...

Braintree |

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard for me to give you my money? Thats the problem we solve for mid-market organizations across multiple verticalsprimarily utilities, local government, insurance, and consumer finance organizations.  

Invoice Clouds SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.  

As a company that values...

Braintree |

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard for me to give you my money? Thats the problem we solve for mid-market organizations across multiple verticalsprimarily utilities, local government, insurance, and consumer finance organizations.  

Invoice Clouds SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.  

As a company that values...

Braintree |

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard for me to give you my money? Thats the problem we solve for mid-market organizations across multiple verticalsprimarily utilities, local government, insurance, and consumer finance organizations.  

Invoice Clouds SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.  

As a company that values...

Philadelphia |

Join ERT as a Customer Care Representative to provide first-level technical support over the phone in support of clinical trials deployed at hundreds of clinical sites worldwide. Troubleshoot transmission or other equipment usage problems.  Handle re-supply and report requests in a timely and efficient manner. Multi-lingual fluency is strongly preferred (including English, Japanese, Mandarin and Spanish language skills).

 

This is a flex-shift position meaning it requires the ability to work a rotating shift (rotations will...

Philadelphia |

eResearchTechnology (ERT) provides unparalleled service and reliable solutions with a common purpose - to ease the challenges of product safety and testing efforts while improving and saving lives. Our important work sets the industry standard. Our team provides proven scientific and regulatory leadership to biopharmaceutical and medical device companies around the world. Our global clients rely upon our expertise - across Cardiac Safety, Respiratory research, ePRO, and Consulting Solutions - to expedite their clinical research studies and empower them to make their...

Burlington |

Description

 

The Senior Application Support Engineer is a seasoned individual who will join the team of product experts that support customers getting the most out of our state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer-facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to...

Boston |

About Brightcove 

Brightcove is a team of smart, passionate people who are revolutionizing the way organizations deliver video. Were hyped up about storytelling, and about helping people connect, share experiences, and view the world. Bottom line: video is the worlds most compelling, exciting medium, and Brightcove exists to demonstrate that video means business. 

As the industry leader in this space, we empower our customers to deliver top-notch video experiences to audiences on every screen in bold and innovative ways. When video is done right, it can have...

Boston |

About Brightcove 

Brightcove is a team of smart, passionate people who are revolutionizing the way organizations deliver video. Were hyped up about storytelling, and about helping people connect, share experiences, and view the world. Bottom line: video is the worlds most compelling, exciting medium, and Brightcove exists to demonstrate that video means business. 

As the industry leader in this space, we empower our customers to deliver top-notch video experiences to audiences on every screen in bold and innovative ways. When video is done right, it can have...

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
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Owl Labs is a collaborative tech company, creating an equalized meeting and learning experience for all, wherever participants may be. Powering hybrid teams and remote work is in our DNA. Owl Labs has been a leader when it comes to celebrating and connecting hybrid teams and classrooms -- meaning both in-office and remote workers, in-room students and at-home learning. We’re best known for the Meeting Owl product line, a smart 360° camera, mic, speaker all-in-one solution. Sitting in the center of the table, the Meeting Owl uses vision and voice recognition to shift the camera to focus...

Burlington |

 

Why Burgess

You’ll have a positive impact on the world.

Each year in America, healthcare businesses waste millions of hours and billions of dollars trying to get payments right. Our flexible software and accurate data feeds help clients eliminate this administrative waste, work more closely with their partners, and ultimately, provide more certainty for people at the point of care.

  Position Overview

The Service Delivery Team is responsible for managing all aspects of client implementations of the...

Burlington |

Description

 

At Burgess, we are passionate about providing healthcare payors with technology that enables them to innovate, reduce costs, and address the business imperatives of the evolving healthcare economy. As we continue to grow, we are continuously looking for ways to provide the best possible implementation experience for our clients.

Overview:
The Senior Technical Consultant performs client-facing consulting and delivery of technical tasks associated with the implementation of Burgess products as part...

New York |

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

...
Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in Boston,...
New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. Were scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category....

Boston |

Company Description

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower and even delight people at work.

Headquartered in Switzerland with US headquarters in Boston, Nexthink also has offices in France, UK, Germany, Spain and UAE. Our growing team of Nexthinkers is proud...

Waltham |

Thats the way its always been done. 

We believe those seven words are the most detrimental to learning and growing, both individually and as a collective team. If you agree, we want to talk to you. 

Over 15,000 customers rely on ZoomInfos expanding suite of go-to-market solutions that put best-in-class B2B intelligence at the forefront of productivity, growth, and innovation. 

And were not close to satisfied. 

While the rocket ship took off long ago, ZoomInfo is looking for captains, not...

Burlington |

JOB DESCRIPTION:

Nothing is more critical to 128 Technologys momentum than retaining and growing our world-class client portfolio. The Implementation team is tasked with ensuring they get the most out of our industry-leading solution. We are investing heavily in building out our Implementation model to help clients unlock the full potential our product delivers. They are available to ensure that new deployments, the experience, and adoption of 128 Technology are as frictionless as possible. Our customer networks include Enterprises, Service Providers, Government agencies...

Boston |

Do you want to be part of one of the teams that is getting the whole world moving? Are you a self-driven globalization program manager? Are you comfortable with change management? Do you love working with content, design, and engineering teams? Do you love to work in a fast-paced, fun fast-growing company? Our localization team is driving innovative localization solutions to enable ASICS to develop personal relationships with our consumers in local markets around the world to grow our e-commerce business globally.


This role...

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First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values:


Caring We care about doing the right thing, in the right way, every time.

Ownership We own both our successes and our mistakes, taking responsibility and always learning how to be better.

Respect We respect and celebrate the individual traits that enable each of...

Nashville |

At Tend, were combining top-notch care with soothing and safe environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Headquartered in Nashville and New York City, weve opened our first dental studios in Manhattan and Brooklyn, with more studios opening in 2020.


Reimagining dentistry takes a unique and diverse team, all working together through commitment, collaboration, and creativity to create the worlds first dental wellness...

Watertown |

We are looking for a leader, who has a successful track record of being both a coach and hands-on team player, with an exceptional customer success mindset. The ideal candidate will be considered a trusted advisor and key collaborator to partner with our customers in driving their business forward. Experience in both analytical and consulting / advisory skills are critical to the success of this person. Not only will you take full responsibility for customer accounts across the different stages of their lifecycle from onboarding to renewal, but also for the success of your team.
...

Burlington |

Position Summary:

The Cloud Operations Applications Engineer will be responsible for installing and upgrading HealthEdge’s award winning applications in our private cloud, as well as customer-hosted instances.  The HealthEdge Cloud Operations Application Engineering Team is a team of technical experts at HealthEdge that runs and manages application operations for the Company’s clients.  The ideal candidate is looking to learn and work within the agile HealthEdge Deployment Methodology, while leveraging tools that are used to manage the environments, automation...

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Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable. 

  • Right now were funding over $2 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance 
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work in Financial Services 2020
  • Our Founder...
Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies make insightful, data-driven business decisions. Brandwatch has offices around the globe including Brighton, Boston, New York, London, Berlin, Stuttgart, Paris, Madrid, Sydney and Singapore.

The Brandwatch Strategy & Insights teams mission is to help clients leverage the power of digital consumer intelligence to inform strategy, monitor progress and measure success of client business initiatives. The team synthesises and interprets vast...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of a unique individual who blends a consultants obsession with solving customer problems, with a digital marketing technologists skillset. If you love happy customers as much as you love data and development, youre going to be a great Customer Success Manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from delivering a successful and inspiring onboarding, all the way to managing...

Boston |

Full-time, Boston, MA

Hurry up! Weve got a dream to build! 

BlueConic is a fast-growing Boston-based SaaS startup in search of an all-star project manager who has worked with enterprise brands to implement software solutions in a way that delivers a best-in-class customer experience and is singularly focused on adding value to the organization.

If internal and external stakeholders view you as a top PM given the breadth of insights and efficiency you bring to your approaches in leading and directing project initiatives of varying...

Boston |


Job OverviewThe Customer Success Manager position is a consultative, client-facing role essential to the successful onboarding, training and long-term management of our clientele. You will collaborate with our customers to understand their M&A goals and help them achieve their objectives by leveraging our platform. As part of the Customer Success team, you will provide client services to customers, while expanding platform best practices, improving internal processes, and furthering the business units development. You will ensure the customers long-term...

Boston |

About Drift  

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the role and team...

Boston |

Opportunity


Be the primary technical person to work with clients and customer success on technical matters that come up as a form of weekly/quarterly check-ins. Work with support, product, and engineering on these customer needs to help drive new solutions, software tools, problem resolution and upsell opportunities. Document best practices for client-specific needs.

Responsibilities

  • Key partner to business and IT stakeholders
  • Lead quarterly technical reviews and provide relevant technical...
New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable. 

  • Right now were funding over $2 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance 
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work in Financial Services 2020
  • Our Founder...
New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable. 

  • Right now were funding over $2 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance 
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work in Financial Services 2020
  • Our Founder...
New York |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies.

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And were searching for passionate, talented people to join the Rightpoint team.

***Please Note***...

Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies.

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And were searching for passionate, talented people to join the Rightpoint team.

***Please Note***...

Boston |

Technical writers create critical FAQs, how-to guides, product documentation, and other resources for the Klaviyo customer base. The Academy teams mission is to enable our customers to grow their businesses through self-serve content, so youll be playing a critical role in helping both Klaviyo and its customers achieve business goals.  

As a technical writer at Klaviyo, youll cultivate an understanding of our customers and their needs, learn how ecommerce businesses work inside and out, and translate that into content that helps our customers grow.

A successful candidate has...

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Company Description:

The backbone of the healthcare system is communication between patients and their

doctors, among healthcare teams, and even between practices and third-party providers

like pharmacies, labs, and insurance companies.

 

But healthcare communication today is broken. Its disconnected, siloed, antiquated, and

highly inefficient and in worst-case scenarios, its even responsible for lost patient lives.

Were trying to fix...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

Were currently seeking a Strategic Customer Success Manager (CSM) to join our team to...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Boston |

Berxi is a fast-growing start-up within Berkshire Hathaway Specialty Insurance. We set out to build a modern, customer-focused, digital platform to help professionals and small businesses buy and manage insurance smarter and faster – all which saves them time and money. 

 

You will provide exceptional service to existing Berxi customers, and prospective customers, and drive growth through voice, chat, and email. We’re looking for problem solvers who are advocates for our customers and the Berxi brand. Product Specialists contribute directly to...

Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

BentoBox empowers restaurants to own their presence, profits, and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

...
New York |

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

...
New York |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

New York |

About SevenRooms

SevenRooms is the hospitality industrys only end-to-end platform enabling reservation, waitlist & table management, online ordering for delivery & pick-up, contactless order & pay, reputation management, and marketing automation. The platform helps operators to maximize profits, build brand loyalty and enable personalized guest experiences. SevenRooms enables operators to own the guest experience across the guest journey through a data-driven approach to hospitality.

Founded in 2011 and venture-backed by Amazon and Comcast...

Newton |

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industrys most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the worlds leading organizations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders.

Job Description:

...

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

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Somerville |

The Project Manager, Client Onboarding joins our Customer Onboarding Team in the North America region, responsible for delivering a quick time to value solution via prescriptive onboarding to North American-based clients on Threat Intelligence and/or Security teams. This individual  owns the client engagement outcomes during the onboarding phase, working in tight partnership with the client and post-sales team on the following:

  1. Defining onboarding objectives and an outcomes-based onboarding plan, and shaping the strategic account plan for the year.
  2. ...
Boston |

Who We Are:

Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort.

We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU.

 

Position Summary:

Nothing is more critical to Cybereason's continued momentum...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Customer Support Representative (Contract Position) to join our...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking, professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Successful customers are the foundation of our business. At Formlabs, our Customer Team is filled with highly skilled 3D printing specialists who care about real people and their work. Were building a team that offers the best sales, support, and logistics to all our users around the world.

In this role, youll be the companys first point-of-contact for customer...

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As a remote Technical Support Analyst youre a Bullhorn product guru and the first point of contact for Bullhorns customer issues and questions. Youll provide an incredible customer experience by uncovering, assessing and resolving customer needs.

Our six week paid comprehensive training program will teach you the ins and outs of Bullhorn software, consisting of instructor-led four-week classroom training, followed by an additional two weeks of on the job training. Upon completion, you will have the skills and knowledge to tackle the dynamic...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

JRNI is a scheduling platform for delivering and managing personalized experiences at scale, helping companies build customer relationships, increase revenue, and grow brand loyalty.

It’s an exciting time to join us. We’re in a steady state of growth, supporting enterprise household brands globally. We have offices in the UK, Australia, and two in the US, and are always looking for talented, driven people to join us! Life at JRNI is fast-paced and hands-on. We empower everyone by giving autonomy and exposure to real-life commercial decisions every day. We love seeing people...

Watertown |

Customer Success Engineer Associates play a vital part of our Customer Success organization, consulting with clients to help them utilize our state-of-the art technical capabilities for their best success. We are looking for an Entry-Level Customer Success Engineer who can consult with customers on configuration options as well as prioritize, structure, and analyze customer requirements.

Responsibilities:

  • Consult on, demonstrate, and implement all technical add-ons and use-cases of LeanIX (ex. Metrics, Microservices)
  • Guide developers on the...
Watertown |

LeanIX is looking for a reliable resource to deliver broad parts of customer service projects that relate to the LeanIX Professional Services offerings. The Consultant, Professional Services will take on ownership of project deliverables for our enterprise level customers. We are looking for an analytical individual who is able to approach issues in a structured way. The ideal candidate is motivated to grow and foster team spirit within the Professional Services team and overall at LeanIX.

Responsibilities:

  • Be a reliable resource for customers and...
Watertown |

Customer Success Engineering is a vital part of our Customer Success organization, leading clients to utilize our state-of-the art technical capabilities for their best success. We are looking for a Senior Customer Success Engineer who can assume leadership both inside and outside the team. Inside the team, you are committed to mentor and guide junior colleagues. Outside the team, you strive to create an exceptional track record of solving technical customer issues together with the Customer Success Manager, and aim to represent LeanIXs technical leadership and to incubate new...

Watertown |

We are looking for a hands-on and highly motivated team player with exceptional IT-Management skills and Cloud Management experience. You will take on full responsibility of projects for our strategic accounts, delivering discovery workshops via rollout-projects in order to establish an IT-Ecosystem using our LeanIX solutions as an enabler. Your work will be closely aligned with your colleagues from Customer Success and Sales teams within our Watertown office, as well as in Germany. You will be responsible for representing Professional Services in our Watertown office and foster routines...

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What were building

At Tidelift, our mission is making open source software work betterfor everyone.

We see a world where software development teams get better maintained, more dependable software, and open source creators can get paid for the incredible value they create.

Tidelift is the largest provider of commercial support and maintenance for the community-led open source software behind modern applications. We partner directly with independent project maintainers to make it safer and easier to build with open source, so engineering...

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What were building

At Tidelift, our mission is making open source software work betterfor everyone.

We see a world where software development teams get better maintained, more dependable software, and open source creators can get paid for the incredible value they create.

Tidelift is the largest provider of commercial support and maintenance for the community-led open source software behind modern applications. We partner directly with independent project maintainers to make it safer and easier to build with open source, so engineering...

New York |

Who are we?

Intersection's first true programmatic platform for OOH, Place Exchange, connects programmatic marketers to OOH publishers via direct DSP integrations. The average American spends 70% of their time outside of the home, and thanks to rapid proliferation of digital displays in cities and venues around the world, Digital OOH is the most hotly anticipated new entrant to the programmatic and omnichannel ecosystem.

What is the Role?

Place Exchange is seeking an upbeat, energetic, and self-motivated Sr Product Manager to join us...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in...
Boston |

Opportunity for experienced, senior-level Project Manager to lead and manage large-scale global enterprise/SaaS projects!


Come help us introduce the next generation of consumer engagement solutions that allow our clients to better segment and market the breadth of their customers through multiple channels. SessionM is looking for a super smart, super dedicated Senior Project Manager to to lead our large integration projects and integrate our customers systems with the SessionM platform. This position combines a great instinct...

Philadelphia |
About Quil
Quil, a digital health company, delivers actionable and personalized health itineraries for patients and caregivers, answering the question “What Happens Next?” in their healthcare journeys. They combine the powers of precision data, state-of-the-art technology, and security with unparalleled consumer reach to help individuals navigate today’s chaotic healthcare landscape. Headquartered in Philadelphia, PA with additional offices in New York City, Quil serves individuals, healthcare providers, and payors nationally. Quil is a joint...
Boston |

About the Job

We’re looking for a motivated, analytical individual to help us ensure our customers’ exceptional product experience. Customer happiness is the driving force of our success, and it takes a lot of thought, care, patience, persistence, and knowledge.

You will interact directly with customers (through Zendesk) to hunt down solutions to their problems, to inform our product roadmap, and to assist with scaling our Support operations for substantial growth. Toward these ends, you will work closely with all of our departments, especially the...

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Thanks for your interest in Dynatrace! Were so glad we caught your eye. Youll notice that our hiring process have been adjusted to all-virtual due to the global pandemic. You can still expect a thoughtful recruitment approach throughout each stage. However, please note that our team of recruiters and hiring managers are working from home so dont be surprised to see or hear their family members or pets in the background during their conversations with you. We expect similar situations in your home, too. No worries if so--Were all learning to make-do!

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Watertown |

Markforged is reinventing manufacturing with the most affordable 3D metal and carbon fiber printers capable of producing parts strong enough for the factory floor. Engineers, designers, and manufacturing professionals all over the world rely on Markforged metal and composite printers for tooling, fixtures, functional prototyping, and high-value end-use production and optimizing their manufacturing and supply chains. Founded in 2013 and based in Watertown, MA, Markforged has about 300 employees globally, with $137 million in both strategic and venture capital. Markforgeds...

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Thanks for your interest in Dynatrace! Were so glad we caught your eye. Youll notice that our hiring process have been adjusted to all-virtual due to the global pandemic. You can still expect a thoughtful recruitment approach throughout each stage. However, please note that our team of recruiters and hiring managers are working from home so dont be surprised to see or hear their family members or pets in the background during their conversations with you. We expect similar situations in your home, too. No worries if so--Were all learning to make-do!

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Framingham |

The Opportunity:

Our Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman. They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in...
Newton |

Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Manager, Quality Assurance & Service Excellence to join the growing team in our Newton, MA location.

Position Overview

In this role, you will be responsible for implementing a unified QA strategy across our internal and third-party operation centers. The Manager will be responsible for driving improvements to key metrics, managing and scaling our internal QA team, and partnering with stakeholders to effect...

Waltham |

At Yottaa, we’re dynamically changing how major retailers think about the eCommerce channel. By improving site performance by over 30%, our Acceleration Platform makes the shopping experience fast, smooth, and engaging. It gives our clients the freedom to innovate with new technologies, significantly increase their conversions by almost 10% on average, and it allows them to direct their development resources to create new functionality.

Your Role

Yottaa is seeking a strong technically skilled and customer focused Technical Account Manager. This role is...

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WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations   build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

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WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

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WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations   build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

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WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

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