VentureFizz Job Board

346 Jobs Listed
New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

We are the first and only enterprise customer data platform with a fully-integrated marketing cloud. Moving beyond the limitations of both categories, Simons platform empowers businesses to use enterprise-scale big data and machine learning to power customer...

Cambridge |

The Opportunity

As a Residence Life Coordinator (RLC) you will join the fast-moving Hult Boston team. We are looking for a dynamic, engaging, and student-driven individual to join our Residence Life team. The RLC team manages building needs and the community at Hult House on a day-to-day basis. Please note, this is a live-in role.

Who you are

  • Passionate about student experience- we strive to give students the best experience possible as they live and study at Hult House
  • An entrepreneur- we strive to be the most...
Bedford |

Introduction

Mission Summary:

Were a quickly growing group in iRobot, responding to the need to lead and grow user centered design in a company that just in the last few years put all its focus on consumer electronics. Join our team as we lead the home robotics revolution, designing robots to be appropriate to the home, completing their tasks well, & ultimately to be helpful to people in completing household chores.

The UX Manager will lead the UX and UI team activities related to the User Experience of robotic products and our Home app and...

Bedford |

Introduction

Mission Summary:

As a Design Researcher, you will leverage a variety of research methods to help us better understand our users: their needs, experiences, and pain points. You will be involved in all stages of product development, from discovery research and early concept testing, to validation.

Join our talented team of researchers, designers (i.e. industrial design, UX, UI/visual), product managers, and engineers, as we develop new and innovative robotic experiences for the home.

Please attach your cover letter and resume in "...

Framingham |

Our Implementation Managers are responsible for ensuring our customers launch the world’s best recognition cultures. Our Implementation Managers work directly with customers to ensure they are led through the program goals definition, program design, configuration and adoption phases successfully in order to tee the customer up for success.  It is the Implementation Manager’s role to ensure the program is effectively communicated and driven within the client company.  In addition, they are responsible for directing the program launch, adoption and ramp goals and delivering the results...

Watertown |

Liaison, recently named to Glassdoor’s Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and stable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

The Director of Account Management will be assigned a portfolio of clients and will lead them...

Boston |

Piaggio Fast Forward (PFF) is hiring a Customer Care Specialist (CCS) to join our growing Product Support team.  The CSS major role will be the front line support of PFF's growing customer base and product line. The CCS is a cross-functional role to encourage collaboration with colleagues in engineering, marketing, finance, and manufacturing operations. The position requires a close working relationship with other members of the Product Support team as well as the ability to take ownership and work independently in areas of direct responsibility.   Successful CCSs will be interested in...

Framingham |

Why Lytx?:

To meet the growing demand and go-to market requirements of our newly released video telematics product, Lytx is seeking a talented, creative, and driven person to provide the strategic vision and tactical enablement and training for our reseller partners. We are looking for a high achieving, organized self-starter to help us expand our training for our global partner community.

The Partner Training Manager will be responsible for establishing the training, quality assurance and process optimization needs to support the partner’s successful...

Cambridge |

Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud. Headquartered in Cambridge, Mass., Devo is backed by Insight Partners, Georgian, and Bessemer Venture Partners. Learn more at ...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in Boston,...
Boston |

About Knox: Knox is the first wealth advisor for property investors.

Knox helps you turn a property you already own into an investment that delivers passive income, with none of the work or hassle. The company streamlines the entire process for an owner, from finding renters to taking care of maintenance to managing finances.

About this position:

As a Full Time Visual Front End Designer of an early-stage product, you’ll be responsible for helping build the brand image through the majority of marketing communications online....

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

Senior Enablement Manager


The Senior Enablement Manager job plans, directs, and oversees the Client Enablement Consultants. The Senior Enablement Manager ensures consistent and efficient delivery of our Enablement, Change Management and Adoption programs by ensuring adherence to the Cogito best practices. As People Manager, the Senior Manager assesses, develops, coaches, and supports his/her team in the defining career path and developing the skills to be successful.



...

New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable. 

  • Right now were funding over $3 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance 
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work in Financial Services 2020
  • Our Founder...
Boston |

Brandwatch is the global leader in social and digital consumer intelligence, working with the biggest brands and most admired agencies worldwide 39 of the Fortune 100 are clients.

Recently named a leader in The Forrester Wave, we build smart software solutions that help capture, understand and share insights from millions of conversations across the web and beyond. Home to over 500 people worldwide with offices in 10 locations, Brandwatch is a place that...

New York |

Brandwatch is the global leader in social and digital consumer intelligence, working with the biggest brands and most admired agencies worldwide 39 of the Fortune 100 are clients.

Recently named a leader in The Forrester Wave, we build smart software solutions that help capture, understand and share insights from millions of conversations across the web and beyond. Home to over 500 people worldwide with offices in 10 locations, Brandwatch is a place that...

New York |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies make insightful, data-driven business decisions. Brandwatch has offices around the globe including Brighton, Boston, New York, London, Berlin, Stuttgart, Paris, Madrid, Sydney and Singapore.

The Brandwatch Strategy & Insights teams mission is to help clients leverage the power of digital consumer intelligence to inform strategy, monitor progress and measure success of client business initiatives. The team synthesises and interprets vast...

Watertown |

As an entry level Client Support Specialist, you will support our educational suite of products in a call center environment. You will be responsible for responding to clients via phone and email, manage support cases, and work with other departments in Operations to resolve client issues.

Accountabilities

  • Troubleshoots client issues via telephone, email or web conferencing software.
  • Records customer inquiries by documenting inquiry and response in Salesforce.
  • Performs...
Cambridge |

The best B2C and B2B brands are investing in video series and original content to build deep connections and affinity (https://wistia.com/about/brand-affinity-marketing) with their audience. At Wistia, were empowering these brands, along with every small and medium business, with software to publish, promote, and analyze the performance of their shows and content. We are solving some of the most complex problems that marketers face today in simple and beautiful world-class experiences.

As a senior...

Boston |

Are you ready to take the next leap in technical knowledge and act as a key team resource? Cogito is searching for a Client Services Intern to join our Customer Success team! The ideal candidate has outstanding customer-facing skills, experience supporting end users, and aptitude for learning new technologies.


The candidate must possess a strong desire to support the team by taking ownership of problems and providing top notch customer service and drive issues to resolution through in-depth troubleshooting and technical...

Boston |
 

The Senior Manager of Customer Support will lead a team of managers ( and by proxy their teams of Product Experts) to deliver on the vision of the Global Customer Support team to deliver a world class customer experience. You'll be responsible for the growth and development of your team, driving efficiency, and acting as an escalation point for issues ( resolving them as they arise), and helping to develop the strategies necessary to reach Klaviyos goals. 

The position reports to the...

New York |

Stash is pioneering the future of personal finance with the first financial subscription that helps people create better lives. From budgeting to saving for retirement, Stash unites banking, investing, and advice all in one app that has helped more than 5M people reach their financial goals and make progress towards financial freedom.

We're looking for a Lead Product Designer to drive strategy and design for Stashs money movement systemthe core action that ties our entire product together. In this role, youll also be a leader for our team, helping coach other designers and level up...

Cambridge |

The best B2C and B2B brands are investing in video series and original content to build deep connections and affinity (https://wistia.com/about/brand-affinity-marketing) with their audience. At Wistia, were empowering these brands, along with every small and medium business, with software to publish, promote, and analyze the performance of their shows and content.

The marketing design team at Wistia is uniquely placed to dive into wide range of projects with a diverse set of design needs including brand...

Providence |

Overview

Who we are:

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to condition and...

Boston |

Seismic is seeking a highly motivated Customer Advocacy leader to join our team. The ideal candidate loves working with customers and will be responsible for growing and strengthening our Customer Advocacy Program. This role will be leading a newly formed team and will be focused on bringing to life the success stories of our customer champions and amplifying our customers voice in the marketplace through the creation of customer content, advocacy and engagement opportunities. This position is directly associated with influencing revenue growth, brand building, and retention efforts,...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

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As a Sr. Solutions Architect, your primary responsibility will be to help identify, develop, and deliver consulting services as part of the Solution Architecture arm within the  Professional Services organization.  You will do this in partnership with multiple Recorded Future teams, showing potential clients how Recorded Future can help an organizations SOC, IR, and TI teams gain context, track information in real-time and prevent cyber attacks and breaches.

What you will do:

  • Provide Design and Implementation workshops and deliverables of Recorded...
New York |

We are looking for a Technical Support Engineer that is hard-working and committed to customer success. The Technical Support Engineer (TSE) should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa. This is an excellent opportunity to join a dynamic and fun Technical Support team. You will have significant career growth and opportunity with a company that has grown 100% year over year for the past three years!

The TSE is part of a team that is the first line of...

Waltham |

We are looking for a Technical Support Engineer that is hard-working and committed to customer success. The Technical Support Engineer (TSE) should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa. This is an excellent opportunity to join a dynamic and fun Technical Support team. You will have significant career growth and opportunity with a company that has grown 100% year over year for the past three years!

The TSE is part of a team that is the first line of...

Remote |

Overview

Minneapolois or Remote

Reports to the Director of Training and Quality

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving...

Providence |

Overview

*Only candidates local to PVD will be considered at this time*

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their...

Boston |

Cogito is searching for a Senior Client Enablement Consultant to join our Client Services team! As a Senior Client Enablement Consultant at Cogito youll ensure thousands of contact center professionals are successfully on-boarded on Cogitos software and it is fully adopted throughout their organization. Youll do this by creating a bespoke change management and enablement solution for each user group, developing compelling content, leading in-person and remote training sessions and offering strategic, data-fueled guidance on best practices and software adoption strategies. On...

Hopkinton |

* Remote Possibility for Candidates Out-Of-State

Your primary responsibilities are to assist our client users with questions and issues pertaining to the application of the software. This includes resolving support requests, troubleshooting issues, replicating scenarios for developers to address and in-house testing of software. Occasionally train customers on components of the system.

SPECIFIC DUTIES and RESPONSIBILITIES:

  • Gather information from the client and determine the issue by evaluating and analyzing the symptoms...
Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Customer Success Center Engineer to join our team in Boston, MA. This is a full time position with full benefits.

Role Overview

The Customer Success Center Engineer role provides multi-faceted support to NWN managed services clients...

Philadelphia |

Quil, a digital health company, delivers actionable and personalized health itineraries for patients and caregivers, answering the question “What Happens Next?” in their healthcare journeys. They combine the powers of precision data, state-of-the-art technology, and security with unparalleled consumer reach to help individuals navigate today’s chaotic healthcare landscape. Headquartered in Philadelphia, PA with additional offices in New York City,

Quil serves individuals, healthcare providers, and payors nationally.  Quil is a joint venture of Independence Health Group (...

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Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies.

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And were searching for passionate, talented people to join the Rightpoint team.

Our Commitment to...

New York |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

Boston |

Company Description

Nexthink is a global leader in Digital Employee Experience. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams meet the needs of the modern digital workplace.

Headquartered in Switzerland, Nexthink also has offices in France, UK, Germany, Spain, UAE, Australia and the US. Our growing team of Nexthinkers is proud to be making the...

Boston |

The Client Success Manager is responsible for managing the overall relationship with SS&C Eze’s prestigious clients, maximizing client satisfaction and retention. A successful candidate will be skilled at building c-level relationships with new and existing enterprise clients, collaborating with internal teams to ensure timely delivery of projects and production support, prioritizing resources, and communicating with customers. The Client Success Manager will interface internally with our front-line support teams, our project execution teams, R&D, Operations, Marketing, and...

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

Who We Are:

JOOR is disrupting the fashion industry and thats not just marketing speak. So many of the people who come to JOOR are looking to work for a tech company with a unique and interesting challenge.  Well, JOOR offers this and more. Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.  

With a CEO recently named a Women to Watch in 2020 by Luxury Daily, and a CTO...

New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable. 

  • Right now were funding over $3 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance 
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work in Financial Services 2020
  • Our Founder...
Burlington |

 

Position Summary:
 
The Senior Project Manager (Virtual role) ensures the successful client-based delivery of the HealthRules software product and its configuration, interfaces, upgrades, and enhancements.  In doing so this individual will facilitate an outstanding client-based relationship and project management capability that will ensure a track record of on-time, on-budget, projects that align with project plans and company objectives.

Using a defined Agile project management methodology, the Senior Project...

New York |

Who are we?

The average consumer spends 70% of their time outside of the home, and thanks to the rapid proliferation of digital displays in cities and venues around the world, Digital Out of Home is one of the fastest growing media channels. Place Exchange is the first and only true programmatic platform for Out of Home (OOH) and Place-Based media, connecting digital marketers to consumers in physical space. We partner with premium publishers across the U.S. (and soon around the world), offering unprecedented scale, brand safety, and bottom-line results for...

Waltham |

NWN is looking for a Manager of Customer Success to join our team in Waltham, MA. This is a full time position with full benefits.

Role Overview

The Manager of Customer Success Center role is responsible for hiring, training, coaching, and leading Team Leaders as they provide support for customers and manage a team of Customer Success Center Engineers. This role serves as the escalation point for Customer Success Center Engineer team members.

Scope of Role Responsibilities

Essential, key job responsibilities for this role include, but are not...

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

New York |

Role Overview

As a Tax Manager for the Professional Services team, utilizing a bespoke technology platform specifically designed to meet R&D Tax Credit documentation needs, you will manage a client portfolio for whom you will work on identifying and quantifying federal and state research tax credits. Reporting directly to the R&D Tax Credit Practice Leader, you will supervise R&D Tax Credit projects, research tax issues, interview clients, and document eligible tax credit criteria.


This...

New York |

Role Overview


As a Manager within the Professional Services team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become familiar with Transfer Pricing...

New York |

Role Overview


As a Senior Manager within the Professional Services - Transfer Pricing team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become...

New York |

Role Overview


As a Senior Manager within the Professional Services - Transfer Pricing team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become...

Waltham |

Client Solution Engineer

The Client Solution Engineer is a key member of the Customer Integrations and Implementation team and has responsibility for assisting clients through the technical implementation of one or more of ZoomInfos customer-facing solutions. Solutions include but are not limited to InboxAI, Engage, FormComplete and Enrich. This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications.

...
Cambridge |

Bilingual, Spanish Speaking Traveler Support Specialist
EF Educational Tours

Boston, MA

Your Role

Join us at EF Educational Tours as we revolutionize the educational travel industry and transform students into the next generation of global citizens. As a Bilingual Traveler Support Specialist for EF Educational Tours, you are the primary resource for parents as they navigate the process of sending their middle and high school students abroad. You will manage all aspects of the customer life...

Cambridge |

Senior UI Designer
EF Go Ahead Tours
Boston, MA

For over 30 years, EF Go Ahead Tours has guided adult travelers across the globe via carefully crafted group travel itineraries. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe the best way to learn about the world is to experience it and every day we come to work hoping to help as many people as possible do just that.

...

Boston |

Klaviyo is looking for a Senior Operations Analyst to join our growing Customer Operations team. In this role, you will report to the Manager of Customer Operations and partner closely with Customer Success and Support leadership to drive visibility into core metrics and business drivers, improve operational efficiencies, and develop scalable strategies to improve the customer experience. The ideal candidate is intellectually curious, proactive in seeking solutions to challenging problems, and highly focused on solving for our customers.

...

Boston |

Fuze is a high-growth, venture-backed Boston-based company with more than 650 employees and worldwide operations. Our core values drive the way we conduct business every day and define our company culture.  Were growing at lightning fast speed to meet the demands of the evolving unified communications as a service (UCaaS) market.  We provide a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications,...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Waltham |

Constant Contact is striving to lead the industry in Digital Marketing Solutions. We focus on building simple, yet powerful tools that help small businesses achieve their goals while being delighted along the way.

As a UX Design Intern, you will be working on an agile development team focused on helping our customers get the most value from our product. You will collaborate with product owners, developers, researchers, and support staff to understand our customers pain points and provide solutions to overcome these issues. You will improve designs on the current products that we...

Boston |

First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values:


Caring We care about doing the right thing, in the right way, every time.

Ownership We own both our successes and our mistakes, taking responsibility and always learning how to be better.

Respect We respect and celebrate the individual traits that enable each of...

Boston |

The Klaviyo Customer Operations team is responsible for defining and driving the outcomes for Klaviyo customers. To help fuel our customers growth, we are looking for an established leader to drive our global customer success and support operations.  This person will partner closely with the VP of Success/Support to drive strategic planning and ongoing operations.

We are looking for a candidate that has a proven track record of developing data-driven programs taking a mathematical approach to solving problems which improve efficiencies but always...

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Tarrytown |

Role Overview


As a Manager within the Professional Services team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become familiar with Transfer Pricing...

Boston |

Turbonomic is the Worlds leading Application Resource Management (ARM) company assuring application performance across on-premise, multi-cloud, and cloud-native environments. We enable Application Performance thats scalable, proven and cost efficient.

At Turbo, weve invested nearly $200 million over 10 years to build the best real-time and continuous AI analytics solution that provides answers so accurate they can be executed automatically. Come see why more than 2,000 Turbo customers, including 26% of the Fortune 500, are using ARM to assure performance of their mission-critical...

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AppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.2B in 2019. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJs Best Places to Work and BostInnos Coolest Companies.

The Job

We are looking for a self-driven and ambitious individual with experience working with sophisticated name-brand enterprise technology companies.

The...

Braintree |

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard for me to give you my money? Thats the problem we solve for mid-market organizations across multiple verticalsprimarily utilities, local government, insurance, and consumer finance organizations.  

Invoice Clouds SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.  

As a company that values...

Boston |

Our Opportunity:

Are you a creative, results-oriented designer with a passion for all things digital? Here at Chewy, were looking for a Senior Product Designer to join out team in Boston, MA and elevate our digital presence and create new customer-centric experiences on the website that capture the WOW factor that our shoppers know and love. As part of our Product Design team in Boston, MA, the ideal candidate will bring a forward-thinking design aesthetic, demonstrated knowledge of industry best practices, and the drive to deliver...

Boston |

The Growth Success Manager will join a team focused on nurturing the growth and retention of Klaviyos SMB customers. 

You thrive on data. Supporting a customer base of thousands of emerging eCommerce brands, youll identify segments that need support and development, and work with the team to drive adoption and success for those customers.

We are looking for a GSM that is passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a passion for...

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First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values:


Caring We care about doing the right thing, in the right way, every time.

Ownership We own both our successes and our mistakes, taking responsibility and always learning how to be better.

Respect We respect and celebrate the individual traits that enable each of...

Boston |

InsightSquared is at the epicenter of the Revenue Intelligence revolution, helping to shape how sales, marketing and customer success professionals strategize, analyze and execute across their customer journey. Not only that...

  • Were funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.
  • Weve been named a leader in G2 Crowds Sales Analytics and Business Intelligence Platform Grids repeatedly.
  • We are a four-time winner of both The Boston Business Journals Best Places to Work and The Boston Globes Top Places...
Boston |

InsightSquared is at the epicenter of the Revenue Intelligence revolution, helping to shape how sales, marketing and customer success professionals strategize, analyze, and execute across their customer journey. Not only that...

  • We are funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com
  • We have been named a leader in G2 Crowds Sales Analytics and Business Intelligence Platform Grids repeatedly
  • We are a four-time winner of both The Boston Business Journals Best Places to Work and The Boston Globes Top...
Philadelphia |

Join ERT as a Customer Care Representative to provide first-level technical support over the phone in support of clinical trials deployed at hundreds of clinical sites worldwide. Troubleshoot transmission or other equipment usage problems.  Handle re-supply and report requests in a timely and efficient manner. Multi-lingual fluency is strongly preferred (including English, Japanese, Mandarin and Spanish language skills).

 

This is a flex-shift position meaning it requires the ability to work a rotating shift (rotations will...

Philadelphia |

eResearchTechnology (ERT) provides unparalleled service and reliable solutions with a common purpose - to ease the challenges of product safety and testing efforts while improving and saving lives. Our important work sets the industry standard. Our team provides proven scientific and regulatory leadership to biopharmaceutical and medical device companies around the world. Our global clients rely upon our expertise - across Cardiac Safety, Respiratory research, ePRO, and Consulting Solutions - to expedite their clinical research studies and empower them to make their...

Burlington |

Description

 

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

Position Summary:

The Configuration Analyst will join our Configuration Center of Excellence for HealthEdge’s products- HealthRules Payor and/or HealthRules...

Burlington |

Description

 

The Principal Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state of the art healthcare applications.  The ideal candidate will have experience providing customer-facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional...

Burlington |

Description

 

The Senior Application Support Engineer is a seasoned individual who will join the team of product experts that support customers getting the most out of our state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer-facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to...

Boston |

About Brightcove 

Brightcove is a team of smart, passionate people who are revolutionizing the way organizations deliver video. Were hyped up about storytelling, and about helping people connect, share experiences, and view the world. Bottom line: video is the worlds most compelling, exciting medium, and Brightcove exists to demonstrate that video means business. 

As the industry leader in this space, we empower our customers to deliver top-notch video experiences to audiences on every screen in bold and innovative ways. When video is done right, it can have...

Boston |

About Brightcove 

Brightcove is a team of smart, passionate people who are revolutionizing the way organizations deliver video. Were hyped up about storytelling, and about helping people connect, share experiences, and view the world. Bottom line: video is the worlds most compelling, exciting medium, and Brightcove exists to demonstrate that video means business. 

As the industry leader in this space, we empower our customers to deliver top-notch video experiences to audiences on every screen in bold and innovative ways. When video is done right, it can have...

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
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Owl Labs is a collaborative tech company, creating an equalized meeting and learning experience for all, wherever participants may be. Powering hybrid teams and remote work is in our DNA. Owl Labs has been a leader when it comes to celebrating and connecting hybrid teams and classrooms -- meaning both in-office and remote workers, in-room students and at-home learning. We’re best known for the Meeting Owl product line, a smart 360° camera, mic, speaker all-in-one solution. Sitting in the center of the table, the Meeting Owl uses vision and voice recognition to shift the camera to focus...

Burlington |

 

Why Burgess

You’ll have a positive impact on the world.

Each year in America, healthcare businesses waste millions of hours and billions of dollars trying to get payments right. Our flexible software and accurate data feeds help clients eliminate this administrative waste, work more closely with their partners, and ultimately, provide more certainty for people at the point of care.

  Position Overview

The Service Delivery Team is responsible for managing all aspects of client implementations of the...

Burlington |

Description

 

At Burgess, we are passionate about providing healthcare payors with technology that enables them to innovate, reduce costs, and address the business imperatives of the evolving healthcare economy. As we continue to grow, we are continuously looking for ways to provide the best possible implementation experience for our clients.

Overview:
The Senior Technical Consultant performs client-facing consulting and delivery of technical tasks associated with the implementation of Burgess products as part...

New York |

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

...
Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in Boston,...
Boston |

Intro:

The Cogito team is looking for a Customer Support T2 Analyst. This position provides support for both Cogito clients and internal stakeholders. The ideal candidate has exemplary technical and analytical skills in system troubleshooting utilizing SQL, outage support, data analytics, salesforce admin support and Zendesk certifications.


The candidate must have proven experience in in-depth troubleshooting and diagnosing technical support issues, providing in-depth...

Boston |

Designer 1 Job Description

Lovepop is on a mission to create one billion magical moments and the best place in the world for hungry, creative problem-solvers. We were first introduced to America on Shark Tank in December 2015 and we have been on a rocket ship ride ever since. We are hiring a Designer to be the ultimate maker within our design team. This is a high visibility role in a growing organization that will have a tangible impact on the success of the overall business. It is a great opportunity for an ambitious designer who wants to develop...

New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. Were scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category....

Boston |

As the Mid-Market Manager of Customer Success you will manage a team of 8-10 CSMs who support our Mid-Market and high value customers. You will be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established CSM's in a fast-paced and rapidly changing environment. As Klaviyo continues to grow we will be focusing on expanding our Mid Market customer base, in this role you will also be responsible for understanding Mid Market customer challenges and needs and driving the vision for our Mid Market customer...

Boston |

As a Manager, Growth Success you will lead one of our Growth Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Growth Success Managers in a fast-paced and rapidly changing environment. You will work closely with the other Managers and the Director of Growth to help build a team of highly successful Growth Success professionals who are able to execute exceptional scaled customer success initiatives to our rapidly growing portfolio. As part of our customer-focused, results-...

Boston |

Company Description

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower and even delight people at work.

Headquartered in Switzerland with US headquarters in Boston, Nexthink also has offices in France, UK, Germany, Spain and UAE. Our growing team of Nexthinkers is proud...

Boston |

About the Role

This position is responsible for leading design efforts for Wayfairs iOS and Android App Growth squad. This team consists of fellow designers, product managers, engineers, and data analysts. Youll be working as part of a small, dedicated, fully-resourced and empowered team that operates with the speed and focus of a startup, while benefiting from the resources of an established eCommerce leader. 

This is both a strategic, and hands-on role where youll create customer-facing capabilities from scratch. You will work to discover customer problems...

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