VentureFizz Job Board

274 Jobs Listed
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Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future.

...

Boston |

As a Quality Assurance Engineer, you will help ensure the satisfaction of our users by demonstrating that existing and new products meet the highest standards of security, reliability, user-friendliness, and speed. The right candidate has an analytical mindset and a drive to innovate within the position.


ASICS Digital is a division of ASICS based in Boston, Massachusetts. Our goal is to build digital technologies to better connect the ASICS brand to its consumers. We are responsible for the continued development of mobile-...

Boston |

Want to join a high-energy team that is reimagining the eCommerce solution for one of the largest footwear brands in the world? Do you have strong attention to detail? Relish a good challenge? Do you want the chance to think creatively about why and how software misbehaves? Come join our team! Our Engineering team is partnering globally on for making the technical and product decisions for a multi-billion dollar eComm site.


As a Senior QA Engineer, you are a strong advocate for our users and exhibit this through your testing....

Cambridge |

New to market, incredibly innovative, and already recognized as one of the Boston Globes Top Places to Work, Hydrow is the Live Outdoor Reality (LOR) rowing machine that delivers on-river experiences at home with workouts led by world-class athletes. Engaging twice as many muscles as cycling (86%, in fact), Hydrows interactive technology delivers challenging virtual fitness programs, including On the Mat offerings like yoga and Pilates from gorgeous locations around the world.


Hydrow connects users with an entire community of...

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Managed Application Security (MAS) - Customer Advisor

Overview:

Rapid7s Managed Services delivers world class, 24/7/365 threat detection, incident response, vulnerability management, and application security services for our customers. As a member of Rapid7s Customer Advisor team, you are on the front-lines helping clients defend against and respond to todays biggest threats. Our analysts and scanning operation teams keep a constant watch on our customers and provide guidance and strategies to help identify and remediate significant risks....

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |

Position Overview
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...

Boston |

Customer Success Engineer Job Overview

  • Do you enjoy helping customers to overcome challenges and achieve their goals?

  • Are you one who embraces a challenge, understands that its ok to be uncomfortable, and relishes the opportunity to grow your skill set and your abilities by stretching yourself?

  • Can you think critically to solve difficult technical problems and provide solutions that may not be apparent?

  • Will you put yourself in the customers shoes to ensure you are providing an exceptional customer experience...

Watertown |

We are looking for a Service Integrity Senior Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. Your mission will be to develop and implement solutions to improve customer value and athena operational efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the technical and industry knowledge. You are an effective team member and display initiative and flexibility in team goal orientation...

Watertown |

We are looking for a Service Integrity Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. Your mission will be to develop and implement solutions to improve customer value and athena operational efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the technical and industry knowledge. You are an effective team member and display initiative and flexibility in team goal orientation in an...

Watertown |

We are looking for a Service Integrity Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. Your mission will be to develop and implement solutions to improve customer value and athena operational efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the technical and industry knowledge. You are an effective team member and display initiative and flexibility in team goal orientation in an...

Watertown |

We are looking for a Service Integrity Manager to join our Technology Enabled Services division. You will be responsible for managing a team within a Service Integrity function that aligns with one of athenahealths core services: Denials Management. You will set initiatives that deliver scale and optimization to our core services achieved by redesigning business processes and applying automation in pursuit of scale, accuracy, and efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates...

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Overview

Minneapolis, MN and Remote

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from...

Waltham |

At connectRN, were on a mission to deliver nurses a better way to work. Using our disruptive technology, our community of nurses can design their own schedules and work where they want, when they want. Our facility partners rely on us for on-demand access to reliable clinicians and a platform they can trust.


We are looking for an empathetic communicator to respond to inquiries from our nurses and facilities. The Customer Success Specialist will interact with our customers by phone and email to ensure the highest quality...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations   build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Framingham |

Our Launch Success Managers are responsible for ensuring our customers launch the world’s best recognition cultures. Our Launch Success Managers work directly with customers to ensure they are led through the program goals definition, program design, configuration and adoption phases successfully in order to tee the customer up for success.  It is the Launch Success Manager’s role to ensure the program is effectively communicated and driven within the client company.  In addition, they are responsible for directing the program launch, adoption and ramp goals and delivering the results...

Watertown |

Liaison, recently named to Glassdoor’s Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and stable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

The Director of Account Management will be assigned a portfolio of clients and will lead them...

Burlington |
The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer-facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.

...

Burlington |

Your impact:

 At HealthEdge we recognize that our people are our greatest asset.  HealthEdge is a rapidly growing software and solutions company, delivering next generation core administrative platform and services to its health plan customers.  Reporting to the Chief Solutions and Services Officer, the SVP of Professional Services is responsible for the successful delivery of products and services to our customers which enable them to meet their business objectives.   The SVP of Professional Services will draw upon his or her blend of business...

Braintree |

Have you ever been online trying to pay a bill, and thought to yourself: ‘why are you making it so hard for me to give you my money?’ That’s the problem we solve for mid-market organizations across multiple verticals—primarily utilities, local government, insurance, and consumer finance organizations.  

Invoice Cloud’s SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.  

Our mission is to bring the Fortune 100 e-payment experience to...

Burlington |

Position Summary:

The Configuration Analyst will join our Configuration Center of Excellence for HealthEdge’s products- HealthRules Payor and/or HealthRules Care Manager. This team is responsible for delivering configuration services in support of our products. This will include requirements gathering, definition, and configuration of the system and workflows for our customers according to their specific needs.
 

Under the guidance of an experienced business lead on an implementation team, this hire will contribute to professional services...

Somerville |

Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

Watertown |

As an entry level Client Support Specialist, you will support our educational suite of products in a call center environment. You will be responsible for responding to clients via phone and email, manage support cases, and work with other departments in Operations to resolve client issues.

Accountabilities

  • Troubleshoots client issues via telephone, email or web conferencing software.
  • Records customer inquiries by documenting inquiry and response in Salesforce.
  • Performs...
Boston |

Cogito is searching for a Customer Support Manager to join our Customer Success team! The ideal candidate has outstanding customer-facing skills, robust customer support experience, and some systems/IT know-how.


The candidate must possess a strong desire to support external customers by taking ownership of problems and providing top notch customer service. The candidate must also have a drive to make things better, demonstrate consistent follow-up, and never stop delivering value to Cogitos customers.

...

New York |

About the Role

We are looking for a passionate Technical Support Representative to work directly with top hospitality operators across the globe to troubleshoot and solve bugs, questions, and requests. As a key member of the team, you will have a starring role in advancing our mission to provide VIP customer support to our clients.

You have experience clearing tickets and solving problems for clients in a swift and efficient manner. As a software explorer, you have a natural curiosity to not only ask how a feature works, but why. You are a resourceful, tenacious, and self...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented...

Boston |

Who We Are

Pixability is a video advertising software company that uses data science to optimize large, complex campaigns across YouTube and Connected TV. The companys industry-leading optimization and insights solutions are independently verified by the YouTube Measurement Program, Oracle Data Clouds Moat Measurement, DoubleVerify, Integral Ad Science and other third parties. Pixabilitys suite of solutions are used by the top media agencies and brands including Dentsu-Aegis, Havas, Interpublic Group, Omnicom, Publicis, and GroupM, as well as Swatch, Bose, KIND,...

Boston |

Customer Success Manager, Small Business

 

Company Overview:

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our...

Boston |

In the APM Customer Success Specialist role, you will be responsible for the first customer experience for all of our strategic APM customers, assisting with their account and profile set up and providing guidance and training on best practices for the most efficient and effective securing of and closing of APM leads to achieve the customers growth goals. With an eye on setting the customer up for success in their intent to grow their business, you will work cross functionally with Product, Marketing, Sales, and Customer Success teams to help create a...

New York |

Who We Are:

JOOR is disrupting the fashion industry and thats not just marketing speak. So many of the people who come to JOOR are looking to work for a tech company with a unique and interesting challenge.  Well, JOOR offers this and more. Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.  

With a CEO recently named a Women to Watch in 2020 by Luxury Daily, and a CTO...

New York |

Who We Are:

JOOR is disrupting the fashion industry and thats not just marketing speak. So many of the people who come to JOOR are looking to work for a tech company with a unique and interesting challenge.  Well, JOOR offers this and more. Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.  

With a CEO recently named a Women to Watch in 2020 by Luxury Daily, and a CTO...

New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. Were scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simons platform...

Boston |

Customer Success Manager

at Numerated

Numerated is a digital lending platform for banks. Our mission is to help banks fundamentally change the way they identify, engage with, and service their business customers. Today, thousands of our banks customers and billions of dollars of bank business traverse the Numerated platform and were just getting started!

Customer Success Managers (CSMs) are a critical part of our success and the success of our customers. Our mission is to deliver exceptional service to our bank partners with the highest level of quality in...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Customer Success Center Engineer to join our team in Boston, MA. This is a full time position with full benefits.

Role Overview

The Customer Success Center Engineer role provides multi-faceted support to NWN managed services clients...

Waltham |

If you ever wanted to be on the ground floor of a well-funded, rapidly growing Series C start-up that is disrupting a 5.7Tn market, now is the time to join Takeoff Technologies! We are a 250 person global company transforming online grocery for consumers & retailers. Takeoff's solution offers automated fullfillment coupled with an end-to-end e-Grocery technology stack, enabling retailers to offer their shoppers the assortment and low prices of stores, with convenient mobile ordering and same day pickup or delivery.

...
Boston |

The Client Success Manager is responsible for managing the overall relationship with SS&C Eze’s prestigious clients, maximizing client satisfaction and retention. A successful candidate will be skilled at building c-level relationships with new and existing enterprise clients, collaborating with internal teams to ensure timely delivery of projects and production support, prioritizing resources, and communicating with customers. The Client Success Manager will interface internally with our front-line support teams, our project execution teams, R&D, Operations, Marketing, and...

Cambridge |

The Opportunity

As a Resident Assistant, youll be responsible for contributing to the overall success of Hult House and the Hult Boston community by:

  • Assisting with student moves, hall closings, and other large-scale operational initiatives.

Maintaining a safe and positive learning community in residence through active engagement with residents and policy enforcement

Qualifications:

  • Outstanding customer service and cultural sensitivity skills, as well as the ability to maintain composure in a dynamic...
Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Waltham |

NWN is looking for a Manager of Customer Success to join our team in Waltham, MA. This is a full time position with full benefits.

Role Overview

The Manager of Customer Success Center role is responsible for hiring, training, coaching, and leading Team Leaders as they provide support for customers and manage a team of Customer Success Center Engineers. This role serves as the escalation point for Customer Success Center Engineer team members.

Scope of Role Responsibilities

Essential, key job responsibilities for this role include, but are not...

Philadelphia |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |

Role Overview

As a Tax Manager for the Professional Services team, utilizing a bespoke technology platform specifically designed to meet R&D Tax Credit documentation needs, you will manage a client portfolio for whom you will work on identifying and quantifying federal and state research tax credits. Reporting directly to the R&D Tax Credit Practice Leader, you will supervise R&D Tax Credit projects, research tax issues, interview clients, and document eligible tax credit criteria.


This...

New York |

Role Overview


As a Manager within the Professional Services team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become familiar with Transfer Pricing...

New York |

Role Overview


As a Senior Manager within the Professional Services - Transfer Pricing team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become...

New York |

Role Overview


As a Senior Manager within the Professional Services - Transfer Pricing team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become...

New York |

Role Overview


As an Associate - R& D within the Professional Services team, utilizing a bespoke technology platform specifically designed to meet global transfer pricing documentation needs, you will work on various aspects of intercompany pricing arrangements between related parties, including, but not limited to, transfers of tangible goods, provision of services, financing arrangements and transfers of intellectual property. In addition to preparing economic and industry analyses, you will contribute to the Marketing,...

New York |

Role Overview


As an Associate - R& D within the Professional Services team, utilizing a bespoke technology platform specifically designed to meet global transfer pricing documentation needs, you will work on various aspects of intercompany pricing arrangements between related parties, including, but not limited to, transfers of tangible goods, provision of services, financing arrangements and transfers of intellectual property. In addition to preparing economic and industry analyses, you will contribute to the Marketing,...

New York |

Role Overview


As an Associate within the Professional Services team, utilizing a bespoke technology platform specifically designed to meet global transfer pricing documentation needs, you will work on various aspects of intercompany pricing arrangements between related parties, including, but not limited to, transfers of tangible goods, provision of services, financing arrangements and transfers of intellectual property. In addition to preparing economic and industry analyses, you will contribute to the Marketing, Sales and...

Boston |

Office: Boston, MA, San Francisco, CA, Tampa, FL or Remote

About Drift  

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless,...

Boston |

Klaviyo is looking for a Senior Operations Analyst to join our growing Customer Operations team. In this role, you will report to the Manager of Customer Operations and partner closely with Customer Success and Support leadership to drive visibility into core metrics and business drivers, improve operational efficiencies, and develop scalable strategies to improve the customer experience. The ideal candidate is intellectually curious, proactive in seeking solutions to challenging problems, and highly focused on solving for our customers.

...

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Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

...

Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more information,...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

If you want to define the customer experience and dedicate your time to supporting users in...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers, specifically focusing on integrating 3D printing into dental laboratories and offices

If youre looking to define the customer...

Boston |

Acquias Security Operations team is seeking an Information Security Analyst. In this role, you will be tasked with performing log analysis, forensic investigations, event monitoring, threat hunting, and other security operations activities.

Youre a self starter, who is passionate about cyber security. You stay current on the latest developments in the security industry. You trawl the internet, looking for the latest exploits and threats against cloud-based technologies.

Responsibilities include:

  • Perform security alert and event monitoring across...
Boston |

We are looking for a Creative Project Manager for our Digital Marketing team. This will be a contract role. This individual will act as the point of contact for the creative team to support increased volume of digital creative campaign in H2 2020 in response to COVID-19 and demand for virtual races.


Contract Length: 4 months (Ideally Sept 2020 - Jan 2021)

This role will include:

  • Overseeing creative management process from brief intake to execution, delivery & retrospective
  • ...
Tarrytown |

Role Overview


As a Manager within the Professional Services team, you will own client relationships and complete transfer pricing documentation projects for these clients. To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion. You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice. You will become familiar with Transfer Pricing...

Boston |

Turbonomic is the Worlds leading Application Resource Management (ARM) company assuring application performance across on-premise, multi-cloud, and cloud-native environments. We enable Application Performance thats scalable, proven and cost efficient.

At Turbo, weve invested nearly $200 million over 10 years to build the best real-time and continuous AI analytics solution that provides answers so accurate they can be executed automatically. Come see why more than 2,000 Turbo customers, including 26% of the Fortune 500, are using ARM to assure performance of their mission-critical...

Boston |

The Company

TVision is the leader in TV engagement metrics. We measure what was previously unmeasurablehow people actually watch TV. We enable the media industryadvertisers, networks, and technology partners aliketo reduce waste and drive greater and more efficient marketing results. 

Utilizing cutting-edge technology, TVision goes beyond traditional TV data to include the measurement of presence in the room, co-viewing, and attention, thereby producing best-in-class TV data. This allows us to provide critical data to inform the decision-making of the $100B/...

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First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values:


Caring We care about doing the right thing, in the right way, every time.

Ownership We own both our successes and our mistakes, taking responsibility and always learning how to be better.

Respect We respect and celebrate the individual traits that enable each of...

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AppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.2B in 2019. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJs Best Places to Work and BostInnos Coolest Companies.

The Job

We are looking for a self-driven and ambitious individual with experience working with sophisticated name-brand enterprise technology companies.

The...

Boston |
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.
 
We are very interested in...
Philadelphia |

Join ERT as a Customer Care Representative to provide first-level technical support over the phone in support of clinical trials deployed at hundreds of clinical sites worldwide. Troubleshoot transmission or other equipment usage problems.  Handle re-supply and report requests in a timely and efficient manner. Multi-lingual fluency is strongly preferred (including English, Japanese, Mandarin and Spanish language skills).

 

This is a flex-shift position meaning it requires the ability to work a rotating shift (rotations will...

Philadelphia |

eResearchTechnology (ERT) provides unparalleled service and reliable solutions with a common purpose - to ease the challenges of product safety and testing efforts while improving and saving lives. Our important work sets the industry standard. Our team provides proven scientific and regulatory leadership to biopharmaceutical and medical device companies around the world. Our global clients rely upon our expertise - across Cardiac Safety, Respiratory research, ePRO, and Consulting Solutions - to expedite their clinical research studies and empower them to make their...

Newton |

Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Director, Business Development to join the growing team in our Newton, MA location. We offer the ability to work at our headquarters in Boston or remote.

Position Overview 

The Director, Business Development is a trusted representative for Examity out in the assessment market, developing excellent relationships, contributing to the industry with online proctoring expertise, and driving new business. This position...

Burlington |

Description

 

The Senior Application Support Engineer is a seasoned individual who will join the team of product experts that support customers getting the most out of our state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer-facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to...

Somerville, |

Owl Labs is a collaborative technology company dedicated to creating a better meeting and connecting experience for everyone, wherever you may be. Owl Labs has always been a leader when it comes to celebrating and connecting hybrid teams and classrooms -- meaning both in-office and remote workers, in-room students and at-home learning. We’re best known for the Meeting Owl product line, a smart 360° camera, mic, speaker device all-in-one. Sitting in the center of the table, the Meeting Owl uses vision and voice recognition to shift the camera to focus on who’s speaking, giving all...

New York |

ABOUT RIGHTWAY

At Rightway we are committed to creating a diverse environment and are proud to be an equal opportunity employer. We hire for the best talent and actively seek diversity of thought processes, beliefs, background and education. Rightway fosters an inclusive culture where differences are celebrated to drive the best business decisions possible.

We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental...

New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. Were scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category....

Somerville |

WHO WE ARE:

At ActBlue, we build and run a powerful, modern online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. Were a nonprofit organization ourselves, and we work to make it really easy for these groups to run grassroots fundraising programs. The result? We're putting power back in the hands of small-dollar donors.

Since 2004, campaigns and organizations across the country have raised almost $6 billion using our tools, with an average contribution size of $38 right now....

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At Notarize, were pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sale, and countless other critical transactions, were proud of our role in bringing industries into the digital age.


Our business has grown exponentially (over 400%) the past few months, as companies in a wide variety of industries look to us to help their customers get crucial legal transactions processed remotely. Weve been dealing with a number of challenging (but...

Burlington |

JOB DESCRIPTION:

Nothing is more critical to 128 Technologys momentum than retaining and growing our world-class client portfolio. The Implementation team is tasked with ensuring they get the most out of our industry-leading solution. We are investing heavily in building out our Implementation model to help clients unlock the full potential our product delivers. They are available to ensure that new deployments, the experience, and adoption of 128 Technology are as frictionless as possible. Our customer networks include Enterprises, Service Providers, Government agencies...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
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As a remote Technical Support Analyst youre a Bullhorn product guru and the first point of contact for Bullhorns customer issues and questions. Youll provide an incredible customer experience by uncovering, assessing and resolving customer needs.

Our twelve week paid comprehensive training program will teach you the ins and outs of Bullhorn software, consisting of instructor-led three-week classroom training, followed by an additional nine weeks of on the job training. Upon completion, you will have the skills and knowledge to tackle the dynamic...

Boston |

Video Producers are responsible for overseeing the production of high-quality video and audio content that helps Klaviyo customers learn ecommerce marketing strategies and best practices to grow their businesses. You will manage video and audio content projects from start to finishfrom ideation to storyboarding to filming to editing to collaborating on distribution plans to measuring performance. 

Youll creatively tell stories through both short and long-form video and audio content (60-second tutorials, short animations, videos for certifications and courses, podcasts, etc.), and...

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Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations...

Nashville |

At Tend, were combining top-notch care with soothing and safe environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience. Headquartered in Nashville and New York City, weve opened our first dental studios in Manhattan and Brooklyn, with more studios opening in 2020.


Reimagining dentistry takes a unique and diverse team, all working together through commitment, collaboration, and creativity to create the worlds first dental wellness...

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Join the Client Facing Team of a high growth Population Health and Analytics software company. Were a team of friendly data geeks and healthcare experts who are passionate about helping organizations succeed in value-based care. We provide technology that enables even the most complex healthcare organizations to acquire, analyze and use the richest data to solve their most challenging issues. Ideate with the best minds in healthcare through our advisory network. Build with engineers that have 5+ years using Hadoop, Scala and Spark to get jet engines to communicate,...

New York |

About the Role

SaaS is on our mind; hospitality is in our heart.

We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support our clients once they are live to ensure that they are using the platform to its fullest potential, and generating maximum revenue throughout the entire lifecycle. You love hospitality and have possibly even worked with restaurants before. 

As a software explorer, you have a natural curiosity to not only ask how a feature works, but why. You are a...

Cambridge |

We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.


What Youll Be Doing:

  • Handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform.
  • Be a strategic consultant for our agency business, in a role...
Waltham |
As a Tier 2 Technical Support Specialist, this is the first escalation point within the Network Operations Center Organization.  Technical issues that cannot be resolved by Tier 1 support staff escalate these issues to a Tier 2 Technical Support Specialist.  This Tier 2 Specialist is capable of troubleshooting, resolving, and documenting most issues. This position works closely with the Customer Success Tier 3 Engineering team.  
 
In this role you will:
  • First escalation point for issues that Tier 1 support could not...
Waltham |
About the role:

Vecna Robotics seeks dedicated, service oriented people to join its Network Operation Center (NOC). You will work with cutting edge technology and tools to assist robots at customer sites and ensure continuous operations and high customer satisfaction. We are looking for team oriented individuals who love troubleshooting, root cause analysis, and helping others. This is a full-time, salaried role from 7pm-7am on a 3/2 schedule (3 days on, 2 days off, 2 days on, 3 days off, etc.). Schedule includes work every other weekend. 

In this role, you will...

Waltham |

About the role:

Vecna Robotics seeks a Tier 1 Technical Support Specialist to join our Network Operation Center (NOC) team. In this role, you will work with cutting edge technology to assist robots at customer sites to ensure continuous robot operations. The ideal candidate possesses service-oriented experience and is a team-oriented individual who enjoys troubleshooting, performing root cause analysis, and providing great customer service. 
 
This is a full-time, salaried role and you must be able to work a “12 hour” shift on...
Waltham |
About the role:

Vecna Robotics seeks a Technical Support Engineer to join its Network Operations Center. These cross-functional engineers manage all technical issues with our robots from the field that cannot be resolved by Tier 1 & 2 technical support staff, and are responsible for root cause analysis, quality assurance planning, monitoring of regression and performance trends, mentoring and training of Tier 2 staff, and complex site configurations and path tweaks during active robot deployments. This role works closely with project managers and deployment engineers,...

Waltham |
About the role:

Vecna Robotics seeks a Technical Support Engineer to join its Network Operations Center. These cross-functional engineers manage all technical issues with our robots from the field that cannot be resolved by Tier 1 & 2 technical support staff, and are responsible for root cause analysis, quality assurance planning, monitoring of regression and performance trends, mentoring and training of Tier 2 staff, and complex site configurations and path tweaks during active robot deployments. This role works closely with project managers and deployment engineers,...

Waltham |
About the role:

Vecna Robotics seeks a detail-oriented and results driven Project Manager with experience managing technically complex projects involving deployment of products/systems at customer sites.  The ideal candidate will be excited about automation with a proven track record of excellence.  They will take pride in deploying automated systems from the initial project kickoff through to the achievement of fully autonomous operations.  The Project Manager will lead deployment projects, coordinating activities with the site lead/management, deployment...
Waltham |
About the role:
 
Vecna Robotics seeks a highly motivated and detail oriented Deployment Engineering Manager to oversee teams deploying technically complex products and systems at customer sites.  The ideal candidate will be excited about automation and possesses a proven track record of excellence.  They will take pride in deploying automated systems, understanding the challenges of automation, and working with customers to bring an automated system to life.  They will lead all onsite deployment operations and provide supervision and...
Waltham |
About the role:
 
Vecna Robotics seeks a Deployment Engineer to work directly with customers to bring an automated system to life. The Deployment Engineer will assist in onsite deployment operations and serve as an on-site Vecna Robotics presence from the start of deployment until the system is operating in production. The ideal candidate is excited about automation, is highly motivated and detail oriented. This is a full-time, salaried role.

In...
Burlington |

Position Summary:

The Cloud Operations Applications Engineer will be responsible for installing and upgrading HealthEdge’s award winning applications in our private cloud, as well as customer-hosted instances.  The HealthEdge Cloud Operations Application Engineering Team is a team of technical experts at HealthEdge that runs and manages application operations for the Company’s clients.  The ideal candidate is looking to learn and work within the agile HealthEdge Deployment Methodology, while leveraging tools that are used to manage the environments, automation...

Braintree |

Have you ever been online trying to pay a bill, and thought to yourself: ‘why are you making it so hard for me to give you my money?’ That’s the problem we solve for mid-market organizations across multiple verticals—primarily utilities, local government, insurance, and consumer finance organizations.  

Invoice Cloud’s SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.  

Our mission is to bring the Fortune 100 e-payment experience to...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of a unique individual who blends a consultants obsession with solving customer problems, with a digital marketing technologists skillset. If you love happy customers as much as you love data and development, youre going to be a great Customer Success Manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from delivering a successful and inspiring onboarding, all the way to managing...

Boston |

Full-time, Boston, MA

Hurry up! Weve got a dream to build! 

BlueConic is a fast-growing SaaS startup in search of that unique individual who blends a customer service attitude with technical problem solving. If the idea of leading BlueConics data science practice based on our cutting-edge technology, youre going to be a great fit for this role.

The team you will join is changing digital marketing every single day and weve got the data to prove it! After introducing the market-leading AI Workbench as part of the BlueConic customer data...

Boston |

Full-time, Boston, MA

Hurry up! Weve got a dream to build! 

BlueConic is a fast-growing Boston-based SaaS startup in search of an all-star project manager who has worked with enterprise brands to implement software solutions in a way that delivers a best-in-class customer experience and is singularly focused on adding value to the organization.

If internal and external stakeholders view you as a top PM given the breadth of insights and efficiency you bring to your approaches in leading and directing project initiatives of varying...

New York |

Who We Are:

JOOR is disrupting the fashion industry and thats not just marketing speak. So many of the people who come to JOOR are looking to work for a tech company with a unique and interesting challenge.  Well, JOOR offers this and more. Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.  

With a CEO recently named a Women to Watch in 2020 by Luxury Daily, and a CTO...

Boston |


Job OverviewThe Customer Success Manager position is a consultative, client-facing role essential to the successful onboarding, training and long-term management of our clientele. You will collaborate with our customers to understand their M&A goals and help them achieve their objectives by leveraging our platform. As part of the Customer Success team, you will provide client services to customers, while expanding platform best practices, improving internal processes, and furthering the business units development. You will ensure the customers long-term...

Boston |

About Drift  

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the role and team...

Boston |

About HqO

HqO is a fast-growing company that is revolutionizing the commercial real estate industry by better connecting landlords to their building tenants. We help landlords enable tenant experiences that surprise and delight through software, provide them with data to drive decisions, and ultimately increase the value of their assets. At HqO, each and every person plays an important role in shaping the future of our company and the industry itself. Join us as we empower the real estate companies to provide incredible experiences and build a stronger community for their tenants...

New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable. 

  • Right now were funding over $1.5 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance 
  • We ranked #11 on Fortunes Best Places to Work in Financial Services 2020
  • Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
  • ...
New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable. 

  • Right now were funding over $1.5 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance 
  • We ranked #11 on Fortunes Best Places to Work in Financial Services 2020
  • Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
  • ...

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