Toast: Staff Software Engineer, Team Lead
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos

Video

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Toast is looking for a Staff Software Engineer to play a critical role on the team responsible for building our customer onboarding journey. At Toast we want to make it easy and transparent for our customers to sign up and onboard with us, this system is one of the first impression our restaurants have of working with us and first impressions matter! We connect our proprietary technology platforms with existing internal business systems (primarily salesforce) to streamline the entire onboarding experience. These systems play a critical role in how we engage and maintain high quality relationships with the restaurants we serve.

Some of our major recent projects include:

  • Onboarding Portal: a greenfield project in its initial iteration is the main communications hub between Toast and our customers while they are signing up with Toast
  • Self Scheduling: allows Toasts customers to create and edit appointments with Remote Installation Engineers without needing to call or email

About this roll*:

  • Guide the growth of three to four engineers, including mentoring, career development, and performance management
  • Architecting and designing our onboarding journey microservices to support integration of upstream platforms and product lines using pub/sub, REST and other microservice patterns
  • Collaborating with our business applications and toast sign teams to design and implement best practices for integration with our CRM (Salesforce) system
  • Working in cloud native system (AWS) using a mix of programming languages including Javascript, Kotlin and Java
  • Thinking in terms of the end-user and designing accordingly
  • Participating in code reviews to ensure technical implementations meet functional requirements

Do you have the right ingredients?

  • You value the success of the business and are able to design technical solutions to drive that success
  • You have experience working with product teams to plan for solutions that deliver good outcomes to our customer and the company
  • You want to remain close to the code and are comfortable making complex changes without breaking (too much) stuff
  • You demonstrate humility, empathy and respectfulness
  • You act as a force multiplier for teams you work with

*Bread puns encouraged, not required

Full-time

Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"