Toast: Staff Software Engineer, Customer Experience Transformations
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast

Office Tour Photos

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We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Toast is looking for a Staff Software Engineer to play a critical role on the team responsible for evolving our experiences for delighting our customers. The mandate of this team is broad, and covers our Business Operations, Customer Onboarding & Automation, E-commerce and Customer-facing applications used by restaurateurs on a daily basis. At Toast, we leverage a number of enterprise applications including SalesForce for activities of our business operations, sales, and customer success teams. We also leverage NetSuite for our financials. These systems, along with others, play a critical role in how we engage and maintain high quality relationships with our customers. We are dealing with problems of scale and representing billions of dollars in value to our customers. As we continue to grow, we expect the demands for better customer experiences to increase rapidly. In order to meet these demands, we will need to build new systems, microservices and integrate better with existing systems in an extensible, robust, scalable and continuous delivery way. We need your help to improve our platform and add the next generation of features to this absolutely mission critical part of our product.

As a staff software engineer on the Customer Experience Transformation team, you will be:

  • Designing, building and maintaining high performance, flexible and highly scalable web and mobile applications
  • Participating in designing, estimating effort, implementing, testing, debugging, configuring, integrating and documenting database, middle-tier and front-end code
  • Diagnosing performance bottlenecks and implementing optimizations
  • Thinking in terms of the end-user and designing accordingly
  • Surveying and evaluating available technology options
  • Actively contributing to product design and feature selection discussions
  • Participating in code reviews to ensure technical implementations meet functional requirements
  • Mentoring other team members

Do you have the right ingredients?

  • Proficient in Java or another object oriented language
  • Proficient with traditional databases and alternative data stores
  • Proficient in building single-page applications for the web using any combination of Angular, Backbone, jQuery, etc.
  • Proficient with Javascript or technologies such as React or NodeJS
  • Well-versed in tiered web application architecture and database design patterns
  • Passionate about building great software
  • A lifelong learner
  • Known for having a get unblocked attitude
  • Microservices knowledge is preferred
  • Previous exposure to a SaaS product is a plus

Our Tech Stack

Toasts products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Java 8 and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. Toast stores data in a set of sharded Postgres databases and utilizes Apache Spark for large scale data workloads including query and batch processing. The front-end is built primarily using Angular and ES6. The main Toast POS application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we operate RabbitMQ clusters as well as direct tablet communication to the back end.

Full-time

Why We Work Here

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"