: SR UX Designer
311 Arsenal Street
Watertown, MA 02472

Employee Testimonials

Office Tour Photos

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We are looking for a Senior Designer to join our Claim & Invoice team within our flagship clinical practice revenue cycle management product, athenaCollector. In this role, youll work closely with cross-functional teams and users to define, design and test workflows that empower medical practice front desk staff to help patients plan for and pay their medical bills.

You have an eye for design, and the ability to spot small details that others might miss. You love digging into meaty, complex problems, and finding ways to drive incremental improvements that keep us moving towards a long-term vision. You bring curiosity, empathy, and a sense of humor to everything you do.

The Team: The work of the Claim & Invoice zone helps front desk staff capture and validate patient info in preparation for their care encounters, helps clinical staff process authorizations, and helps billing staff code and enter charges, as well as submit and appeal claims via our proprietary business logic combined with a comprehensive set of revenue cycle outsourcing services.

Job Responsibilities

  • Design scalable, clear, logically organized web-based product experiences

  • Seek out and incorporate feedback from users and cross-functional team members

  • Proactively seek out and foster connections with geographically disparate development and product teams to support cohesion and consistency throughout the user experience

Typical Qualifications

  • 4-5+ years of professional UX or interaction design experience

  • Self-directed and comfortable with ambiguity and complexity

  • Interest in developing a deep understanding of US healthcare, billing and health insurance

  • Portfolio of work demonstrating strong user focus, great interaction design, and a superb attention to detail

About athenahealth

  • Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

  • Our Location: This role is based in Watertown, MA, just a few miles outside of Boston. Watertown is our Global Headquarters and our campus, the Arsenal on the Charles, is home to a number of restaurants, a local gym and large outdoor space. This office also has a cafeteria, coffee caf and food trucks that rotate every day.

  • Our Culture: At athenahealth, our employees (or athenistas) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.

  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few.

Full-time

Employee Testimonials

Olivia Adams
Lead Member Of Technical Staff

“I enjoy working at athenahealth because I am making something that matters.  My passion isn’t writing code - it’s what writing code enables me to do, which is make something for other people.  And there’s no nobler cause than healthcare.”

 

Sherry Cheuk
Product Operations Manager

“athenahealth has a mission to transform healthcare, which is something I really admire.  Every company out there is trying to grow, but I think our focus on making an impact and delivering value is really powerful.  Our work is about improving people’s lives.”