Chewy: Sr. Product Manager

Company History

At Chewy, our mission is to become the most trusted and convenient destination for pet parents everywhere. Launched in 2011, we offer the personalized services of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of more than 45,000 items as we offer competitive prices, fast 1-2-day deliveries, and around-the-clock convenience that only e-commerce can offer.

In eight years, Chewy.com has exceeded all expectations upon entering the online pet market; a market valued at more than $70 billion. Chewy has seen remarkable growth and in 2018 reported $3.35B in revenue. Last year, Chewy trailblazed into the Healthcare market and has been a great success. Product innovation has been pivotal to the growth of Chewy at this stage. Our teams are constantly striving to find new ways to improve our customers experiences. With an easy to navigate website and highly rated mobile apps, as well as, a detailed order tracking and personalized Pet Profile features, Chewy is aiming to revolutionize the way pet parents shop.

The Opportunity

Chewy is currently seeking experienced individuals to fill our Senior Product Manager positions. Our Product team is very diverse and operates in a de-centralized manner. Teams across E-commerce, Healthcare, Private Brands, Supply Chain, Merchandising, and New Verticals work together to provide a superior customer experience across all channels. Our Product Managers do not just work on features, they own the product entirely. You will be working to create and maintain a product roadmap, managing a backlog, and collaborating with user interface design to launch new efforts.

What Youll Do

A day in the life of a Senior Product Management would include but is not limited to:

  • Determining and setting goals for the product, then using those goals to define the roadmap and prioritize work for the team to execute against
  • Using Agile methodologies to deliver and iterate on new features at a fast pace
  • Using both quantitative and qualitative analysis to break down complex problems into actionable plans
  • Monitoring performance of your product(s) and measuring the impact of product enhancements; communicating that impact across the organization to drive prioritization

What Were Looking For

  • 5+ years of experience within Product Management
  • A history of identifying components of competitive analysis to inform portfolio and road map decisions
  • The ability to lead documentation for product release
  • Experience of driving innovation by conducting experiments that increase user value for the product road map
  • Position may require travel

This provides brief examples of the dynamic and accomplished product department that we have built, it also shows the exciting and innovative strategy were creating to further Chewys success. We have positions available across the entire all levels and verticals so if you dont feel you fit into some of these requirements, please feel free to apply and speak with one of our recruiters. Again, whether youre seeking to build out a revolutionary new feature, further enhance homepage & navigation tools, or guide and manage a group of talented engineers and designers, Chewy has something for you. Do not hesitate to reach out and apply directly as were growing faster by the day.

Full-time

Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.