: Sr. Netsuite Business Analyst

Thanks for your interest in Dynatrace! Were so glad we caught your eye. Youll notice that our hiring process have been adjusted to all-virtual due to the global pandemic. You can still expect a thoughtful recruitment approach throughout each stage. However, please note that our team of recruiters and hiring managers are working from home so dont be surprised to see or hear their family members or pets in the background during their conversations with you. We expect similar situations in your home, too. No worries if so--Were all learning to make-do!

If you have any questions or concerns during your application or recruitment process, send us an email: [email protected]. Stay safe!

As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.


  • Serve as the main point of contact for business functions and be the first line of support for any client questions or issues.
  • Schedule meetings with business functions to gather information for project implementation.
  • Proven ability to influence diverse groups of stakeholders, including senior stakeholder.
  • Interpret business documents and develop use cases for our development team.
  • Record and monitor project requirements in the backlog.
  • Manage project timeline, budget, and status to ensure the project is on track.
  • Acquire requirement sign-offs from business functions.
  • Assure that any change in requirements are authorized and documented.
  • Analyze risks and adjusts project plans based accordingly.
  • Be proficient in the NetSuite product.
  • Approve key designs and propose solution designs and implementations.
  • Aid in Sprint Planning Meetings to assist Developers in prioritizing stories and tasks.
  • Collaborate with developers to perform Salesforce administration and data migration.
  • Carry out user acceptance testing to ensure the built product matches requirements.
  • Establish client training plan and carry-out remote or on-site training
  • Provide client support and ensure client satisfaction.


  • Total of 8+ years of experience working on finance initiatives with minimum of 3+ years of NetSuite experience.
  • Excellent knowledge of financial processes in a subscription-based SaaS business.
  • Working knowledge of CRM (Salesforce a plus), HCM (UltiPro a plus) and integration middleware.
  • Working knowledge of the Hire to Retire lifecycle, and financial processes in a subscription-based SaaS business.
  • Excellent knowledge of financial processes in a subscription-based SaaS business (GL, Consolidation, Cash management, Financial reporting & analytics and Procure to Pay).
  • Experience using Agile and Scrum methodologies.
  • Proven ability to make hard decisions in a fast-paced environment.
  • Ability to translate business needs into small developments and prioritize them according to business value.
  • Experience using JIRA or other project management tools.
  • Ability to speak to business functions with confidence and professionalism.
  • Ability to travel to our different office locations for on-site visits, if needed (not frequent).
  • NetSuite Foundation or Admin certification is a plus.

Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. Thats why many of the worlds largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.