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620 Jobs Listed
Boston |

Are you an energetic, self-motivated strategic thinker who knows what it means to be customer obsessed? Are you an individual who is passionate about helping others achieve their health and fitness goals? Are you seeking a workplace with a rewarding mission and results driven environment?


ASICS Digital is looking for a Senior CRM Marketing Manager to support our fitness apps: Runkeeper & ASICS Studio. Engaging millions of users, our apps attract fitness enthusiasts who may be starting a new routine, training for their...

Boston |

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN,...

New York |

Who are we?

At Intersection, we are at the forefront of the smart cities revolution. Our mission is to improve daily life in cities and public spaces, with products that bridge the digital and physical worlds by delivering connectivity, information and content to enrich our everyday journeys and elevate the urban experience.

We pair our human-centered methodology with groundbreaking technology to design, develop, deliver, and maintain unique products and experiences in public space that deliver value to advertisers, cities, and consumers. Whether partnering...

New York |

Solutions Architect - Pivotal Cloud Foundry Solutions

PIVOTALS STORY (VIDEO)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the worlds most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

Klaviyo is looking for a director to lead our support team. Our customers are highly driven and motivated entrepreneurs and marketers at high growth brands who want counterparts at Klaviyo comfortable talking about the nuances of our product and marketing strategy. Every Klaviyo that joins our support team is taught and tested on our product, marketing strategies and our voice -- its critical that were experts. We want to wow them from the first time they find out about us to the day they retire from their business -- and everyone at Klaviyo is responsible for delivering...

Boston |

3D Viz Stylist

Creative & User Experience - 3D

Boston, Massachusetts

The 3D Visualization team is a new and rapidly growing and changing team within Wayfair. The team is working on highly visible projects and is driving innovation daily for Wayfair. We are the team responsible for revolutionizing the imagery available to our customers. The team is in need of highly driven and motivated individuals; it is important that applicants are comfortable with constant change and rigorous prioritization of work
...

Boston |

Job Title: Senior Account Manager / Strategy Operations Senior Analyst

Job Description

At Wayfair, we are redefining the way our customers shop for furniture & home goods using cutting edge tech. Are you curious about what the next generation of e-commerce will look like and how billions will shop in the next 5-10 years? Do you want help drive innovative solutions to complex business cases?

The 3D Strategy and Operations Account Management team is looking for a forward-thinking account manager with a passion for operations,...

Boston |

Strategy and Analytics Manager, Ecommerce Imagery

Are you curious about what the next generation of e-commerce will look like and how billions will shop in the next 5-10 years? Do you want to be a part owner at revolutionary company, where youll contribute to complex business cases? At Wayfair, we are redefining the way our customers can shop for furniture & home goods, using cutting edge technologies. We are looking for self-starters with an entrepreneurial spirit, intellectual curiosity, and passion for driving digital solutions.

The 3D Operations team is a new and...

Boston |

By applying to this position, your application is automatically considered for the range of technical PM roles we have at Wayfair. If we think you might be a fit, a recruiter will reach out to learn more about your background and discuss relevant positions in more detail.

Who We Are:

Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, dcor, home...

Boston |

Product Managers at Wayfair are entrepreneurial, value oriented decision makers who drive the development of the world-class software products that power Wayfairs transformation of retail for home. We create reliable, innovative delivery services for customers that make Wayfair a delightful place to shop, and build the backbone of Wayfairs supply chain operations. We leverage data, user-centric design, machine learning, and Agile to exceed customer expectations and achieve operational excellence, fueling company growth. Our work requires us to move fast and collaborate with some of the...

Boston |

By applying to this position, your application is automatically considered for the range of PM leadership roles we have at Wayfair. If we think you might be a fit, a recruiter will reach out to learn more about your background and discuss relevant positions in more detail.

Who We Are:

Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, dcor, home...

Boston |

Employer: Wayfair LLC

Title: Sr. Product Associate (Supply Chain Intelligence Analyst)

Location: 100 Huntington Avenue, 4 Copley Place, Boston, MA 02116 /

500 Boylston Street, Suite 202, Boston, MA 02116

Duties: Perform supply chain and logistics analysis to support the rapid growth and expansion of Wayfairs growing and complex supply chain network. Work with OPI and engineering teams cross-functionally to identify and recommend changes to Wayfairs custom-built Supply Chain technology integrations, including label and carrier integrations. Partner with...

Boston |

Wayfair is seeking an experienced leader to oversee Merchandising, for our private label exclusive brands. Wayfair Exclusive Brands are new brands created by Wayfair that are designed to tackle emerging categories in fast-growing markets that speak to our customers various priorities and price points. Exclusive Brands are sold on Wayfair.com and consist of carefully curated furniture and dcor products that meet the needs of our diverse customer base. In addition to carefully selected products, these brands are supported by beautiful lifestyle photography, well written romance copy and...

Boston |

Senior Analyst, Exclusive Brands Analytics

Our team acts as the nerve center for major decisions in Exclusive Brands, one of Wayfair's largest and most...

Boston |

Job Title: Senior Account Manager

Job Description

At Wayfair, we are redefining the way our customers shop for furniture & home goods using cutting edge tech. Are you curious about what the next generation of e-commerce will look like and how billions will shop in the next 5-10 years? Do you want help drive innovative solutions to complex business cases?

The 3D Strategy and Operations Account Management team is looking for a forward-thinking account manager with a passion for operations, account management, and analytics. The...

Boston |

Wayfairs Operations Product Innovation team is looking for an experienced Product Manager to lead the development and delivery within our Supply Chain Intelligence - Delivery Dates platform.

Were entrepreneurial, value oriented decision makers who drive the development of the world-class software products that power Wayfairs transformation of retail for home. We create the web and app experiences that make Wayfair a delightful place to shop, establish new and innovative services for customers, and build the backbone of Wayfairs pricing, merchandising, supply chain, and enterprise...

Boston |

The Operations Product Management department is a group of value oriented decision makers who drive the development of the world-class software products that power Wayfairs transformation of retail for home. We create the web and app experiences that make Wayfair a delightful place to shop, establish new and innovative services for customers, and build the backbone of Wayfairs pricing, merchandising, supply chain, and enterprise operations. Whether on desktop, mobile web, or app, or any of our proprietary internal platforms, we leverage data, user-centric design, machine learning, and...

Boston |

Multi-Channel Fulfillment is a cutting-edge Wayfair offering enabling CastleGate to deliver on supplier needs for non-Wayfair customers. Our suppliers look to us to meet a variety of their supply chain needs and we are rising up to the challenge. Our vision is to create an end-to-end solution allowing suppliers to focus on their core business competencies while we take care of all things supply chain across their business. This is an inherently cross-cutting initiative that touches all aspects of the Wayfair business.

Your mission: outline strategy and plan and subsequently execute...

Boston |

By applying to this position, your application is automatically considered for the range of PM roles we have at Wayfair. If we think you might be a fit, a recruiter will reach out to learn more about your background and discuss relevant positions in more detail.

Who We Are:

Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, dcor, home improvement,...

Boston |

Wayfair is revolutionizing how imagery is created. Traditionally consumers shop for their home in-person, preferring to see, touch, and feel. Wayfair breaks this mold with a new world of visual immersion that aims to not only match but eclipse the brick & mortar shopping experience. We are building a robust Creative team comprised of Art Directors, Stylists and 3D Artists that will produce high volumes of compelling interior and product images in a way thats never been done before.

The 3D Visualization team is searching for a quick-thinking visual storyteller with previous...

Boston |


Exclusive Brands Operations Project Manager

Wayfairs mission to offer a zillion things home presents a key challenge: how to show the customer which of the zillion things shell love. Enter our Exclusive Brands initiative, which guides the customer experience through curating products from our 1,000s of suppliers into ~80 style + price-driven brands.

To achieve our mission, we need a highly motivated, operationally-minded and data-oriented leader to help continue to grow Wayfairs Exclusive Brands (e.g., Greyleigh,...

Boston |

Imagery Producer00000 BOSTON, MA Copley

At Wayfair, we have a very robust Imagery team which is transforming the industry.

As vital member of our Imagery organization, the Imagery Producer has a mindset that thinks to keep all stakeholders informed with accurate and timely information as it relates to asset creation.

Responsibilities

  • Monitor imagery projects and make sure daily deliverables are on track and met
  • Scopes incoming asset requests from stakeholders documents expected TAT by asset type...
Boston |

Wayfair, the largest online-only retailer of home furnishings and housewares in the United States, has an immediate need for an Executive Assistant to manage the day-to-day activities for our Marketing senior leaders. This is a fantastic opportunity for the right individual to support the senior leaders of one of the fastest growing companies in Boston.

This person will be responsible for supporting our Chief Product and Marketing Officer and a few of the Executive's direct reports. The ideal candidate will bring strong organizational and planning skills, detail orientation, high...

Boston |

Who We Are:

Wayfair, the largest online-only retailer of home furnishings and housewares in the United States, has an immediate need for an Executive Assistant to manage the day-to-day activities for our senior leadership team. This is a fantastic opportunity for the right individual to support executives of one of the fastest growing companies in Boston.

The ideal candidate will bring strong organizational and planning skills, detail orientation, a high sense of urgency, a sense of humor, and problem solving abilities to the role. This person should be...

Boston |


Exclusive Brands Operations Project Manager

Wayfairs mission to offer a zillion things home presents a key challenge: how to show the customer which of the zillion things shell love. Enter our Exclusive Brands initiative, which guides the customer experience through curating products from our 1,000s of suppliers into ~80 style + price-driven brands.

To achieve our mission, we need a highly motivated, operationally-minded and data-oriented leader to help continue to grow Wayfairs Exclusive Brands (e.g., Greyleigh,...

Boston |

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our consumer-facing Product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product team ensures that were building technology that solves important customer problems in elegant, scalable, measurable ways.

Were tackling a wide array of fascinating, incredibly difficult problems - like helping a massive, rapidly...

Boston |

Wayfair is looking for an entrepreneurial and highly analytical Chief Operating Officer with a significant track record of success to help lead and develop our Imagery Creative Team. The group works on highly visible projects which drive innovation daily for Wayfair. The teams ability to inspire customers through creating high quality and inspirational imagery is a core differentiator for Wayfair. We have unlocked the power of technology to reinvent image creation for a fraction of the cost of traditional imagery production and are looking for a senior leader to achieve our goals of...

Boston |

Brand Associate Exclusive Brands

Wayfairs Exclusive Brands team is developing a product strategy to support the development of several private labels. We are looking to hire a Brand Associate to help drive this initiative. The house brands were developing will combine Wayfairs highly practical & deeply analytic DNA with inspirational photography and merchandising best practices to further differentiate Wayfair from our competitors.

In this role, the Brand Associate will be responsible for contributing to the strategy, development, and execution of...

Boston |

Looking for a company that inspires and challenges you, where you can be part of a collaborative and driven team? Wayfair is looking for an outgoing, ambitious, and entrepreneurial individual to join our team! Help us grow one of our many home categories and revolutionize the way people shop for their home.

You will begin your career as an Associate on the Supplier Acquisition & Onboarding team where you will be responsible for sourcing and onboarding new accounts within a specific product category. Your duties will include building relationships, negotiating terms, attending...

Boston |


Architectural Visualization Artist

Wayfair is developing a Creative team to produce a high volume of compelling interior and product imagery using a new internally-developed workflow. The 3D Visual team is a large group with high potential, working on highly visible projects and driving innovation daily for Wayfair. We are actively recruiting highly driven and motivated individuals. Our team works quickly; it is important that applicants thrive in a fast-paced environment and work well under the pressures of ambitious deadlines.

The 3D Environment...

Boston |

About Tufin

Tufin is the leader in Network Security Policy Orchestration for enterprise cybersecurity. More than half of the top 50 companies in the Forbes Global 2000 turn to Tufin to simplify management of some of the largest, most complex networks in the world, consisting of thousands of firewall and network devices and emerging hybrid cloud infrastructures. Enterprises select the company’s award-winning Tufin Orchestration Suite™ to increase agility in the face of ever-changing business demands while maintaining a robust security posture. The Suite reduces the attack...

Boston |

Crayon is looking for an exceptionally talented product manager to guide the vision, roadmap, and development of our marketing intelligence platform. Day-to-day you will utilize your creativity, analytical skills, and entrepreneurial flair while collaborating with brilliant colleagues across functions to design, build, and deliver features that are both useful and delightful to our customers.

What We're Looking For

  • Creative Problem Solving Instincts. You solve problems quickly and intelligently, establish new frameworks, and recognize...
Boston |

Company History

In eight years, Chewy.com has exceeded all expectations upon entering the online pet market; a market valued at more than $89 billion. Chewy has found itself experiencing 48% year-over-year growth and is expecting to continue that trend. Last year, Chewy trailblazed into the Healthcare market. The Healthcare department has experienced double the growth of the rest of the company. Chewy has also seen its private label market record more than 127% growth while expanding to 13 brands. Those numbers are expected to double...

Boston |

Company History

In eight years, Chewy.com has exceeded all expectations upon entering the online pet market; a market valued at more than $89 billion. Chewy has found itself experiencing 48% year-over-year growth and is expecting to continue that trend. Last year, Chewy trailblazed into the Healthcare market. The Healthcare department has experienced double the growth of the rest of the company. Chewy has also seen its private label market record more than 127% growth while expanding to 13 brands. Those numbers are expected to double...

Boston |

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring Account Managers who will be responsible for the management and...

New York |

BentoBox empowers restaurants to own their presence, profits and relationships. Our hospitality platform disrupts third-party services that come between the restaurant and the guest. We put the restaurant first and offer tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, and more.

Were looking for a talented Product Designer to play a crucial role in executing on the BentoBox roadmap. Product Designers will ensure both...

Boston |

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like...

Lexington |

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Senior Product Manager for our Lexington, MA office.

We are looking for an experienced product...

New York |

About Starry:

Starry is reinventing the way people connect to the internet. Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

What youll do:

As a Starry Telecommunications Technician, youll work with construction...

New York |

About Starry:

Starry is reinventing the way people connect to the internet. Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

Who we're looking for...
Framingham |

At Virgin Pulse, we want to make employees healthier and happier. We accomplish this in many ways, including:

  • Gamification of exercise and healthy habits, to hook people on being healthy
  • A rewards program, to keep people coming back and incentivized
  • Challenges and competitions - take more steps than your friends!
  • Wellness tracking - activity, weight, blood pressure, and nutrition information can be tracked, which earns points / badges
  • Device integration - we work with Fitbit, MyFitnessPal, Nike, Garmin, and our very own, very cool,...
Framingham |

At Virgin Pulse, we want to make employees healthier and happier. We accomplish this in many ways, including:

  • Gamification of exercise and healthy habits, to hook people on being healthy
  • A rewards program, to keep people coming back and incentivized
  • Challenges and competitions - take more steps than your friends!
  • Wellness tracking - activity, weight, blood pressure, and nutrition information can be tracked, which earns points / badges
  • Device integration - we work with Fitbit, MyFitnessPal, Nike, Garmin, and our very own, very cool,...
Framingham |

**Office location for this position is in Providence, RI or Framingham, MA**

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from...

Framingham |

PROVIDENCE, RI OFFICE

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and...

Framingham |

PROVIDENCE, RI Office

Who we are.
Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy...

Westwood |

PURPOSE:

The Predictive Index (PI) is a talent optimization platform that gives business leaders access to the people data they need to make objective hiring decisions, design great teams and culture, and reach their strategic business goals. PI has more than 7,500 customers across 142+ countries including Nissan, Citizens Bank, DocuSign, Subway, 47 Brand, Blue Cross Blue Shield, and Omni Hotels.

PI is a scientific instrument that has undergone more than 500 validity studies. Our team takes great pride in PIs power to improve and supercharge workplace...

New York |


Cargo is looking for a Launch Associate to play a critical role in expanding our international presence. Cargo already has operations in both the US and SE Asia but alongside its exclusive and global partner, Uber, it is looking to expand to new cities and countries starting in 2019. You will be part of the International team helping plan, launch and grow operations in these new markets, leveraging our partners and our central team. You will join a team that loves consumer technology, business strategy, deal making, and growing relationships, and...

Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.
  • We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-...
Cambridge |
Position Overview:
Quick Base is looking for a Senior Director of Customer Success to lead a team 20+ Customer Success Managers and 4 Managers of CSMs (and growing).  We are looking for a strong leader with experience growing a high performance team that brings best practices based on 10+ years of experience in software, services and customer success.
 
The ideal candidate will have experience in a senior position managing customers and technical solutions in a SaaS model, software SaaS platform experience is preferred. He or she...
Boston |

Location: Boston

Profitero is on the forefront of the eCommerce revolution, providing brands with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. 

We’re more than doubling our eCommerce business every year and looking for smart people to join us. If you love data, technology and eCommerce, Profitero may be the next step in your career! Profitero is expanding its Product Management organization and is looking for its next set of product management professionals for a variety of roles...

Cambridge |

Who are we

Wise Systems is transforming the way that companies deliver goods and services. Our autonomous dispatch and routing software empowers fleets to be more efficient and customer-driven. Our modern platform is built to be dynamic and powerful, yet approachable and visually appealing. At the core of our platform is an optimization engine that uses machine learning to adapt to the reality delivery drivers face on the road each day. 

 

Wise Systems came out of MIT inspired by the goal of using data to make cities smarter. We fell in love...

Boston |

Luminoso Technologies Product Management team is charged with defining the vision, strategy, and product roadmap for Luminoso's suite of Natural Language Processing offerings.

As a Sr. Product Manager, you’ll act as the primary catalyst of an offering through-out the entire product lifecycle from inception through development, beta testing, launch, measurement, and ongoing enhancement. You’ll serve as both product owner and voice of the customer, working closely with many of the brightest minds in unsupervised NLP today. Product management...

Boston |

As a Technical Writer, your primary objective is to translate complex, technical information about our products into approachable and instructional content for a variety of external and internal stakeholders. You will craft, maintain, and update our technical documentation, including product guides, API specifications guides, architecture diagrams, release notes, and a product catalog.

You will be a key link between product managers, engineers, marketing associates, customer success managers, as well as all the external users and developers, in order to help them understand and...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.



Are you the brilliant Senior Technical Support Engineer we're looking for?


...

Boston |

Senior E-commerce Analyst

Are you passionate about using data to build best-in-class digital customer experiences? Does your curiosity compels you to understand why and how things work? Do you find great happiness in uncovering groundbreaking new insights? If yes, youve landed on the right role.

The Chewy E-Commerce Analytics team is looking for an experienced Senior E-commerce Analyst to support our product team(s) using analysis and insights to inform the customer experience roadmap. In this role, you will work closely with the Product,...

Boston |

We’re looking for a motivated, analytical individual to help us ensure our customers’ exceptional product experience. Customer happiness is the driving force of our success, and it takes a lot of thought, care, patience, persistence, and knowledge.

You will interact directly with customers (through Zendesk) to hunt down solutions to their problems, to inform our product roadmap, and to assist with scaling our Support operations for substantial growth. Toward these ends, you will work closely with all of our departments, especially the development team, our account managers and...

Boston |

The Customer Success Manager is responsible for leading Luminoso Technologies’ portfolio of customer relationships throughout the lifecycle of a customer.  The Customer Success Manager focuses on driving new customer onboarding, building strong relationships with users and maximizing customer engagement.

Key Responsibilities

Ownership of the post-sale customer engagement, including but not limited to:

  • Developing strong relationships with key stakeholders at all organizational levels;

  • Creating customer success plans for each...

Lexington |

JOB DESCRIPTION

The Operations Program Manager is a newly created position at Berkshire Grey. The position will report to the Senior Director of Operations and help provide operational oversight to one of Boston’s fastest growing technology companies.

Required Skills and Technical Requirements

  • Background in engineering, including time spent as an individual design engineering or manufacturing engineering contributor.
  • Familiarity with formal Product...
Cambridge |

Extension Coordinator
Cultural Care Au Pair
Cambridge, MA

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can...

Cambridge |

Au Pair Extension Specialist
Cultural Care Au Pair

Cambridge, MA

Do you want to work in a fun, high-energy environment where you can make a difference in peoples lives each day and help open the world through education and cultural exchange? Do you want to be a part of a team that motivates and inspires you? Cultural Care Au Pair is seeking a tenacious Extension Specialist to work with potential extension au pairs and inspire them to pursue extending their year with us.

Who are we?
At Cultural Care Au...

Boston |
For the Customer Support Representative role, we're looking for a technologically minded problem solver who loves to work hard, and is eager to learn new things. You will be responsible for providing support help to over 4,000 nonprofits across the country who use DipJars to fundraise!
 
We have a small startup team and growing fast. You'll have tons of room to grow here, so if you are eager to give your career a kickstart and learn how to grow a startup then you've come to the right place. If this sounds good to you please submit your resume! We'll try to get back...
Cambridge |

Shoobx is looking for an energetic, hard-working individual to join our client service team as a Customer Support Manager. This role will have primary responsibility for how we support clients using our platform - through support tickets, our self-help library, and other educational materials. You will have the opportunity to define and refine our processes for these activities, ensuring that our clients consistently get support that is friendly, effective, and efficient. 

You will be responsible for responding to customer support requests, troubleshooting and consulting on...

Boston |

Do you use whiteboard as a verb? Do you think of ways to improve every digital product you encounter? Are you looking to learn and grow by tackling meaty and complex product problems backed by a world-class design team? If so, lets talk.

Were on a mission to bring delight to Product Experience Management (PXM, to those in the know) for some of the biggest brands in the world. To help, were seeking a multi-talented Product Designer to join our growing product design team. As a Product Designer at Salsify, you dont have to be a UX/UI expert (yet), but you do need to...

Boston |

At Salsify, we're building the digital supply chain and transforming how commerce is done. We enjoy board games, team meals, and beers from the keg-bot one of our engineers built. But above all we love solving hard problems, building a team of people we can't wait to work with, and making our customers wildly successful. That's where you come in.

What you'll be doing:
As a Customer Success Enablement Co-op, you'll work alongside a talented team of best-in-class Customer Success industry experts, to meaningfully drive customer adoption by by creating and...

Cambridge |

Check out a video with a Sr. UX Practitioner on the Experience team here.

Our Director of Experience is responsible and accountable for the end to end customer experience of our edX products and define the UX vision and strategy across the company. This person will focus on ensuring great experiences through design and design thinking across all customer touch points. This person will connect the business, to the product, to the user experience while working collaboratively to deliver results....

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. .

Are you someone who...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Globe and Boston Business Journal as a premier place to work, ranked one of Massachusetts fastest growing companies for the second year in a row; Definitive has more than doubled in size over the past 2 years. Our expansion has created the need for a talented and experienced Senior Product Analyst to join our Product team. If you would...

New York |

Who We Are:

As a Technical Solutions Consultant, you'll be responsible for ensuring that customers get the most value out of MoPub products and services. You will lead a portfolio of clients through technical integration and provide consultation and guidance post launch. This is a highly visible role within the company, supporting the growth and retention of our most valued and highest profile mobile app publishers and demand partners. You will build positive relationships with both internal and external parties to ensure...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Renewals Manager for our Lexington, MA office.

Job...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking an Implementation Engineer, Identity Governance.

Job...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

Our Dental Technical Support Specialists define the customer experience...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics helps some of the largest brands in the world transform their retail experiences across channels.

The Client Solutions Consultant will support Ordergrooves clients by guiding them,...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring a Strategic Client Director ...

New York |

As we continue to rapidly expand our global team, we are hiring a Customer Success Manager to drive strategic thinking and deliver an industry-leading level of service to our Enterprise client base across NA.

At the core of our business is the global customer success team. Over 80 people across 10 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

Fanatic and fantastic customer service is the spice in our secret sauce. One client put it well: "This...

Waltham |

We are searching for a technical support engineer who possesses a blend of technical and customer-facing skills to successfully analyze, root cause, contain, and resolve complex technical issues. You will work with a small, highly motivated team and contribute to the companys culture, engage in high-energy exchanges on product roadmap, and keep our automation solutions up and running, ensuring our customers have the best experience possible. This is a unique opportunity; you will have an immediate impact on the development of our company. We guarantee you will be bragging about your job...

Boston |

If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that followswhether its hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.


At Wellframe, were helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside...

Somerville |

The Grommet is looking to grow it's Customer Experience Team. We have both direct employment and temporary/seasonal positions available. As Seasonal Customer Experience Team (CET) Specialist you will assist The Grommet's customers through their purchase journey; answering questions, solving problems, using our technology and human empathy to build customer trust and loyalty. This position will assist the Customer Service team through our busy holiday season.

The ideal candidate for this role will be someone with excellent communication skills and who is proactive, detail oriented...

Somerville |

The Grommet is looking to grow it's Customer Experience Team. We have both direct employment and temporary/seasonal positions available. As Customer Experience Team (CET) Specialist you will assist The Grommet's customers through their purchase journey; answering questions, solving problems, using our technology and human empathy to build customer trust and loyalty.

The ideal candidate for this role will be someone with excellent communication skills and who is proactive, detail oriented, able to multitask, and quick to learn. We empower our Customer Service Team to delight our...

Boston |

About Brightcove

Brightcove is revolutionizing the way organizations deliver video experiences. We have thousands of customers in over 70 countries that rely on Brightcoves cloud solutions to successfully publish high-quality video experiences to audiences everywhere. Brightcove is also the place for talented, creative and passionate people who are excited about new technologies and being on the cutting edge of Internet TV and web development. We have a culture which values empowerment, individual and team excellence, honesty, and customer centricity. If you are...

Boston |

WordStream is looking for a Director of Product Management to help lead our cross-functional team (Product, Engineering, Design, Marketing, Sales, Customer Success) keeping WordStream Advisor as the leader in helping advertisers grow their businesses. You will play a leading role in defining our go-to-market strategy as well as crafting, articulating, evangelizing and executing our product vision, ensuring business success. We are seeking an innovative team-player who possesses a deep understanding of the advertising industry, and in particular, paid digital marketing on major advertising...

Boston |

Are you a Senior Level digital marketer who is seeking rewarding and mission driven environment? Would you like to have a direct impact on growing and rewarding our active global user base?


We are looking for a strategic, results-oriented leader who will manage a team of cross-functional marketers to shape how we activate loyalty and expand ASICS digital brand visibility. As a member of the marketing leadership team you will lead an innovative membership program and the development of an integrated content strategy, ensuring...

Boston |

Cogito is searching for a Customer Success Manager to support clients who have licensed the Cogito Dialog platform to improve the behavioral intelligence of their sales and service agents. The ideal candidate will be a self-starting problem solver who has a track record of getting things done!


On a daily basis the Customer Success Manager will work cross-departmentally to oversee a portfolio of clients and ensure each client is fully utilizing the platform and set up for long-term success.


...
New York |

Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground-up. We're looking for bright, talented individuals who are excited about innovation, growth, and the exciting world of Relationship Commerce. If youre driven by a desire to solve problems and deliver groundbreaking insights and solutions youll fit in perfectly! We are looking for someone who is eager to learn and ready to step up and do whatever it takes to ensure that our clients have a rewarding and successful partnership working with Ordergroove.

...

Needham |

We are looking for an ambitious self-starter to join the Allego product team. As a product manager, you will have the opportunity to help redefine the way sales teams develop new skills and stay up to date on the latest product and market information in their industry. Our award-winning cloud platform combines cutting edge brain science with interactive mobile and web delivery to power formal training, on-the-job coaching as well as peer collaboration and just-in-time learning.

The successful candidate will oversee the entire product lifecycle for key features focused on learning...

Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Burlington |

As a Product Marketing Manager for HostGator, you will partner cross-functionally to implement and drive marketing plans. We are looking for a natural leader who can take charge and build great, collaborative relationships across the business while driving business results.

What youll do:

  • Develop and execute go-to-market and launch plans
  • Craft offers and positioning that cuts through the clutter of a competitive market
  • Partner with research and analytics teams to define target customers and understand their needs
  • Develop...
Framingham |

It is rare to work at a company where you can help make a difference, even help save a life, and feel a sense of pride and accomplishment in your work. Here at Rave Mobile Safety, you will have that opportunity. Our suite of products are designed to foster quick, relevant, and actionable communication during times of high stress. Keeping people safe is our business.

Rave is seeking a self-motivated Customer Support Engineer with strong technical software skills. You should be passionate about improving public safety, innovative technology, and creating great software. We continue...

Boston |

About EverTrue:

EverTrues mission is to build relationships in pursuit of a better world. We hire smart, fun, and vibrant people who share a passion for making a difference in the world and who are naturally wired to care about the happiness of others.

EverTrue is a big data and analytics SaaS company meeting the needs of the technologically underserved $300 billion nonprofit market. Our cutting edge software is true to our mission of enabling relationship-building in pursuit of a better world. The EverTrue platform is utilized by over 200 institutions,...

Boston |

Acquia, Inc. is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst...

Waltham |

Senior Customer Success Engineer

Role Summary

The primary function of the Senior Customer Success Engineer is to work with customers in identifying,
resolving, and preventing issues using Actifio products.  In this role, you will work with technical skills such as
Linux, Databases, Scripting, and Systems Architecture. The only things we ask for is a strong technical
aptitude and excellent communication skills.

Responsibilities/Key Tasks

Responsible for providing technical support to Global Actifio customers and partners, both...

Waltham |

Customer Success Engineer

The primary function of the Customer Success Engineer (CSE) is to work with customers in identifying, resolving, and preventing issues using Actifio products.  In this role, you will build technical skills around Linux, Databases, Scripting,  and Systems Architecture. Not to mention great career growth within the team. The only things we ask for is a strong technical aptitude and excellent communication skills.

Responsibilities/Key Tasks

  • Responsible for providing technical support to Global Actifio customers and partners,...
Boston |

Position Summary

We are seeking exceptional candidates with experience and passion to fill a Global Delivery Director position for BCG Omnia. This global business unit is an integral part of BCG’s strategy to develop new digital client service offerings in order to deliver superior value and sustained impact. The unit has responsibilities for the full-life cycle of BCG proprietary data and software assets, from initial business case to roadmap delivery, launch, and ongoing support operations. All of BCG’s core product capabilities are housed within the...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as the #4 Best Place to Work in the midsize category, the 10th fastest growing private company in Massachusetts, and named ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for talented Sr. Customer Success Managers ...

Boston |

A Product Manager at Klaviyo is passionate about identifying, specing and shipping solutions to solve customer problems.


Our customers are businesses that want to grow. They know there is power in using their data to communicate with their customers in more relevant and targeted ways, but the existing platforms in the market have always been too hard to use or too expensive to take advantage of. Klaviyo customers are passionate, hard-working, ambitious and have incredibly high standards. They expect to deliver the best...

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