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535 Jobs Listed
Boston |

Are you an energetic, self-motivated strategic thinker who knows what it means to be customer obsessed? Are you an individual who is passionate about helping others achieve their health and fitness goals? Are you seeking a workplace with a rewarding mission and results driven environment?


ASICS Digital is looking for a Senior CRM Marketing Manager to support our fitness apps: Runkeeper & ASICS Studio. Engaging millions of users, our apps attract fitness enthusiasts who may be starting a new routine, training for their...

Boston |

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN,...

New York |

Solutions Architect - Pivotal Cloud Foundry Solutions

PIVOTALS STORY (VIDEO)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the worlds most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

Klaviyo is looking for a director to lead our support team. Our customers are highly driven and motivated entrepreneurs and marketers at high growth brands who want counterparts at Klaviyo comfortable talking about the nuances of our product and marketing strategy. Every Klaviyo that joins our support team is taught and tested on our product, marketing strategies and our voice -- its critical that were experts. We want to wow them from the first time they find out about us to the day they retire from their business -- and everyone at Klaviyo is responsible for delivering...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture, backed by 110 patents and over 100 points of presence globally, iboss protects more than 4000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations in Orlando, San Diego, London...

Waltham |

Data Engineering as a function sets the foundation to successfully data intake, data management and data transformation. The foundational infrastructure helps drive quality and timely processing.

Principal Responsibilities and Essential Duties:

  • Data Mapping and Programming
  • Work as a team member in creation and maintenance of ETL scripts used for healthcare data management, data validation, statistical report generation, and program validation.
  • Work as a team member to develop tools and techniques for improving process efficiencies and...
Burlington |

The Incident Management role at HealthEdge is a multi-functional role working to support our hosted customers when incidents occur.

Main responsibilities:

  • Coordinate and manage our Escalated Incident process activities.
  • Supporting Escalated Incident Management reporting (KPIs and customer SLAs)
  • Drives standard execution of the Escalated Incident Management process
  • Communicate with internal stakeholders and customer stakeholders as necessary about status, resolution and success criteria signoff.
    ...
Boston |

Wayfairs Employee Tech team is seeking an experienced, driven individual to partner with business stakeholders from across the organization with a focus on providing an excellent experience for new employees joining Wayfair. The ideal candidate can contribute in a meaningful way to a cross-functional directive, whether it be executing on a vision or providing input into an ideal end state. This individual will work with many different teams within and outside of Employee Tech to craft a day one tech experience that should leave employees with a great first impression of the company. This...

Boston |

Wayfair is a dynamic, cutting-edge technology company operating in the ecommerce space. Were committed to providing our customers with a best-in-class experience for all things home. Were looking for an experienced Desktop Engineer for a growing, global End User Computing Engineering team. The team is responsible for corporate device management, including more than 18,000+ computers and mobile devices.

What you'll do:

  • Collaborate with peers to define and implement best practices for device management across a multi-time zone office footprint
  • ...
Boston |

This role is embedded within the "Technology Experience" team, a group that continues to grow and find ways to simplify how this Fortune 500 company works. In service of our continued growth and expanding employee base, this team is responsible for ensuring all employees have a positive, productive, and effective interaction with IT. We, at Wayfair, are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

We expect this manager to have the ability to develop, configure, test and maintain enhancements...

Boston |

Wayfair is looking for a detail-oriented self-starter to support organization-wide knowledge management.

Wayfair is adding dozens of new employees every day and week, and knowledge management/documentation has become increasingly important in helping new employees get up-to-speed and helping existing employees navigate the increasingly complex organization. We are hiring an associate to help us continue to improve knowledge management. If youre passionate about the importance of communication, word choice, and organized information, and you are tech savvy and want to learn...

Boston |

Wayfair is a dynamic, cutting-edge technology company operating in the ecommerce space. Were committed to providing our customers with a best-in-class experience for all things home. We are growing at a lightning-fast pace and are looking for a leader in the desktop engineering space. .

The IT Hardware Operations team has a mission to consistently provide a high level of service to Wayfair IT and to the rest of Wayfair. We partner with our Strategic Procurement team to ensure that our department can meet the needs of our ever expanding employee base. We have added more than 20...

Boston |

Wayfair is a dynamic, cutting-edge technology company operating in the e-commerce space. Were committed to providing our customers with a best-in-class experience for all things home. Were looking for a Collaboration Engineer to support our internal users and external partners. This position is based in our Boston office.

Summary/Responsibilities:

  • Installing and configuring video conferencing and collaboration solutions
    • Help standardize software and hardware from our Copley Headquarters and Boylston office
    • Research potential new...
Boston |

This role is embedded within the Technology Experience team, a group that continues to grow and find ways to simplify how this Fortune 500 company works. In service of our continued growth and expanding employee base, this team is responsible for ensuring all employees have a positive, productive, and effective interaction with technology. At Wayfair, we are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

We expect this Business Systems Analyst to have the ability to engage stakeholders, scope...

Boston |

Wayfair is looking for a detail-oriented self-starter to support organization-wide knowledge management.

Wayfair is adding dozens of new employees every day and week, and knowledge management/documentation has become increasingly important in helping new employees get up-to-speed and helping existing employees navigate the increasingly complex organization. We are hiring an associate to help us continue to improve knowledge management. If youre passionate about the importance of communication, word choice, and organized information, and you are tech savvy and want to learn...

Boston |

About Tufin

Tufin is the leader in Network Security Policy Orchestration for enterprise cybersecurity. More than half of the top 50 companies in the Forbes Global 2000 turn to Tufin to simplify management of some of the largest, most complex networks in the world, consisting of thousands of firewall and network devices and emerging hybrid cloud infrastructures. Enterprises select the company’s award-winning Tufin Orchestration Suite™ to increase agility in the face of ever-changing business demands while maintaining a robust security posture. The Suite reduces the attack...

Boston |

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring Account Managers who will be responsible for the management and...

Burlington |

Endurance is looking for a Senior Manager, Product and Application Security! This Senior Manager will integrate security into the development of first-party products and applications and for managing the Product Security Program. They will work closely with the product and platform development teams and peers in Cybersecurity Operations to model threats, identify vulnerabilities, and perform penetration tests throughout the software, system, and network architecture development and acquisition lifecycles and identify required control points in the application stack. They will work closely...

New York |

About Starry:

Starry is reinventing the way people connect to the internet. Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

What youll do:

As a Starry Telecommunications Technician, youll work with construction...

New York |

About Starry:

Starry is reinventing the way people connect to the internet. Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

Who we're looking for...
Framingham |

Corporate Systems Analyst (IT Support)

  • Framingham, MA

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing,...

Westwood |

PURPOSE:

The Predictive Index (PI) is a talent optimization platform that gives business leaders access to the people data they need to make objective hiring decisions, design great teams and culture, and reach their strategic business goals. PI has more than 7,500 customers across 142+ countries including Nissan, Citizens Bank, DocuSign, Subway, 47 Brand, Blue Cross Blue Shield, and Omni Hotels.

PI is a scientific instrument that has undergone more than 500 validity studies. Our team takes great pride in PIs power to improve and supercharge workplace...

New York |


Cargo is looking for a Launch Associate to play a critical role in expanding our international presence. Cargo already has operations in both the US and SE Asia but alongside its exclusive and global partner, Uber, it is looking to expand to new cities and countries starting in 2019. You will be part of the International team helping plan, launch and grow operations in these new markets, leveraging our partners and our central team. You will join a team that loves consumer technology, business strategy, deal making, and growing relationships, and...

Cambridge |
Position Overview:
Quick Base is looking for a Senior Director of Customer Success to lead a team 20+ Customer Success Managers and 4 Managers of CSMs (and growing).  We are looking for a strong leader with experience growing a high performance team that brings best practices based on 10+ years of experience in software, services and customer success.
 
The ideal candidate will have experience in a senior position managing customers and technical solutions in a SaaS model, software SaaS platform experience is preferred. He or she...
Woburn |

HealthcareSource is seeking a hands-on leader with experience running SAAS based enterprise businesses in a 24x7 mission critical up-time environment. The Senior Director of Cloud Operations & IT is responsible for managing all aspects of HealthCareSource’s SAAS services across our platform.  IT responsibilities include the daily operation of the IT department, IT Operations, System and Network Administration, IT Help Desk, and Database Operations. Reporting to our Chief Technology Officer, this position will be located at our Woburn, MA location.

Additional...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.



Are you the brilliant Senior Technical Support Engineer we're looking for?


...

Boston |

We’re looking for a motivated, analytical individual to help us ensure our customers’ exceptional product experience. Customer happiness is the driving force of our success, and it takes a lot of thought, care, patience, persistence, and knowledge.

You will interact directly with customers (through Zendesk) to hunt down solutions to their problems, to inform our product roadmap, and to assist with scaling our Support operations for substantial growth. Toward these ends, you will work closely with all of our departments, especially the development team, our account managers and...

Boston |

The Customer Success Manager is responsible for leading Luminoso Technologies’ portfolio of customer relationships throughout the lifecycle of a customer.  The Customer Success Manager focuses on driving new customer onboarding, building strong relationships with users and maximizing customer engagement.

Key Responsibilities

Ownership of the post-sale customer engagement, including but not limited to:

  • Developing strong relationships with key stakeholders at all organizational levels;

  • Creating customer success plans for each...

Framingham |

Providence, RI

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition...

Boston |
What you'll be doing
In order to create the best possible weather predictions, we collect loads of weather observations and models, we ingest them into our system, digest and process them and output historical, realtime and forecast data of all the weather parameters in high resolution. This heavy and complex process outputs a high volume of data, that needs to be cached and served to a high load of customers as API. On top of the API, we have a set of web and mobile applications that bring it all together in an easy to understand fashion that is tailor...
Cambridge |

Extension Coordinator
Cultural Care Au Pair
Cambridge, MA

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can...

Cambridge |

Au Pair Extension Specialist
Cultural Care Au Pair

Cambridge, MA

Do you want to work in a fun, high-energy environment where you can make a difference in peoples lives each day and help open the world through education and cultural exchange? Do you want to be a part of a team that motivates and inspires you? Cultural Care Au Pair is seeking a tenacious Extension Specialist to work with potential extension au pairs and inspire them to pursue extending their year with us.

Who are we?
At Cultural Care Au...

Boston |
For the Customer Support Representative role, we're looking for a technologically minded problem solver who loves to work hard, and is eager to learn new things. You will be responsible for providing support help to over 4,000 nonprofits across the country who use DipJars to fundraise!
 
We have a small startup team and growing fast. You'll have tons of room to grow here, so if you are eager to give your career a kickstart and learn how to grow a startup then you've come to the right place. If this sounds good to you please submit your resume! We'll try to get back...
Somerville |

SmartBear is currently seeking an IT Director to lead both the technical and administrative aspects of the companys IT infrastructure, including managing a 5-person global team.

Responsibilities

  • Provide leadership and guidance to the global IT infrastructure and support groups.
  • Draft and execute short- and long-term strategic plans to ensure that infrastructure capacity meets current and future needs.
  • Develop, implement and supervise processes, policies and related training plans for project management and...
Cambridge |

Shoobx is looking for an energetic, hard-working individual to join our client service team as a Customer Support Manager. This role will have primary responsibility for how we support clients using our platform - through support tickets, our self-help library, and other educational materials. You will have the opportunity to define and refine our processes for these activities, ensuring that our clients consistently get support that is friendly, effective, and efficient. 

You will be responsible for responding to customer support requests, troubleshooting and consulting on...

Boston |

At Salsify, we're building the digital supply chain and transforming how commerce is done. We enjoy board games, team meals, and beers from the keg-bot one of our engineers built. But above all we love solving hard problems, building a team of people we can't wait to work with, and making our customers wildly successful. That's where you come in.

What you'll be doing:
As a Customer Success Enablement Co-op, you'll work alongside a talented team of best-in-class Customer Success industry experts, to meaningfully drive customer adoption by by creating and...

Cambridge |

IT Support Specialist

Are you ready to join a startup thats transforming the education landscape? At edX, we provide world-class education to everyone, everywhere, regardless of gender, income, or social status. As a non-profit, edX provides millions of people around the globe with access to education.

EdX offers highly driven, intellectually ambitious individuals an opportunity to work in a dynamic mission-driven organization. edX is seeking an experienced IT Support Specialist who has a passion for providing excellent, customer-focused support; learning...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. .

Are you someone who...

New York |

Who We Are:

As a Technical Solutions Consultant, you'll be responsible for ensuring that customers get the most value out of MoPub products and services. You will lead a portfolio of clients through technical integration and provide consultation and guidance post launch. This is a highly visible role within the company, supporting the growth and retention of our most valued and highest profile mobile app publishers and demand partners. You will build positive relationships with both internal and external parties to ensure...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Renewals Manager for our Lexington, MA office.

Job...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking an Implementation Engineer, Identity Governance.

Job...

Boston |

Cogito is searching for an experienced Solution Architect to join our Technical Solutions team. The ideal candidate has a mix of client-facing skills, implementation experience, production support management, and Enterprise level Network/Security/Cloud know-how.


You will be responsible for working with current and future Cogito clients to design and deploy enterprise network implementations. You will design technical solutions to solve for potential challenges within a customers network that would hinder connectivity to Cogito...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

Our Dental Technical Support Specialists define the customer experience...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics helps some of the largest brands in the world transform their retail experiences across channels.

The Client Solutions Consultant will support Ordergrooves clients by guiding them,...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring a Strategic Client Director ...

New York |

As we continue to rapidly expand our global team, we are hiring a Customer Success Manager to drive strategic thinking and deliver an industry-leading level of service to our Enterprise client base across NA.

At the core of our business is the global customer success team. Over 80 people across 10 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

Fanatic and fantastic customer service is the spice in our secret sauce. One client put it well: "This...

Boston |

Position Summary

BCG Omnia works with Boston Consulting Group’s practice areas—specific industries and capabilities—in order to transform the firm’s unique intellectual property into professional, scalable products to support our client service efforts. BCG Omnia employs leading-edge technologies and specialized experts in product design and development, visualization, benchmarking, and custom analysis to provide world-class solutions.

The Security Architect is responsible for the design and execution of BCG Omnia’s Product and Cloud...

Boston |

Position Summary

The Senior Security Architect is responsible for the design and execution of BCG Omnia’s Product and Cloud Infrastructure Security strategy in alignment with Information Security & Risk Management standards and best practice for application development and Software as a Service (SaaS) client delivery in multiple cloud environments.

Job Responsibilities

Working with a myriad of product, engineering, and cloud infrastructure management teams to design and build security in throughout the product...

Waltham |

We are searching for a technical support engineer who possesses a blend of technical and customer-facing skills to successfully analyze, root cause, contain, and resolve complex technical issues. You will work with a small, highly motivated team and contribute to the companys culture, engage in high-energy exchanges on product roadmap, and keep our automation solutions up and running, ensuring our customers have the best experience possible. This is a unique opportunity; you will have an immediate impact on the development of our company. We guarantee you will be bragging about your job...

Boston |

If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that followswhether its hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.


At Wellframe, were helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside...

Somerville |

The Grommet is looking to grow it's Customer Experience Team. We have both direct employment and temporary/seasonal positions available. As Seasonal Customer Experience Team (CET) Specialist you will assist The Grommet's customers through their purchase journey; answering questions, solving problems, using our technology and human empathy to build customer trust and loyalty. This position will assist the Customer Service team through our busy holiday season.

The ideal candidate for this role will be someone with excellent communication skills and who is proactive, detail oriented...

Somerville |

The Grommet is looking to grow it's Customer Experience Team. We have both direct employment and temporary/seasonal positions available. As Customer Experience Team (CET) Specialist you will assist The Grommet's customers through their purchase journey; answering questions, solving problems, using our technology and human empathy to build customer trust and loyalty.

The ideal candidate for this role will be someone with excellent communication skills and who is proactive, detail oriented, able to multitask, and quick to learn. We empower our Customer Service Team to delight our...

Boston |

Are you a Senior Level digital marketer who is seeking rewarding and mission driven environment? Would you like to have a direct impact on growing and rewarding our active global user base?


We are looking for a strategic, results-oriented leader who will manage a team of cross-functional marketers to shape how we activate loyalty and expand ASICS digital brand visibility. As a member of the marketing leadership team you will lead an innovative membership program and the development of an integrated content strategy, ensuring...

Boston |

Cogito is searching for a Customer Success Manager to support clients who have licensed the Cogito Dialog platform to improve the behavioral intelligence of their sales and service agents. The ideal candidate will be a self-starting problem solver who has a track record of getting things done!


On a daily basis the Customer Success Manager will work cross-departmentally to oversee a portfolio of clients and ensure each client is fully utilizing the platform and set up for long-term success.


...
New York |

Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground-up. We're looking for bright, talented individuals who are excited about innovation, growth, and the exciting world of Relationship Commerce. If youre driven by a desire to solve problems and deliver groundbreaking insights and solutions youll fit in perfectly! We are looking for someone who is eager to learn and ready to step up and do whatever it takes to ensure that our clients have a rewarding and successful partnership working with Ordergroove.

...

Burlington |

Endurance is looking for a Senior Manager, IT Risk Management, to lead the design and establishment of mature operational risk management practices.

Working with the IT PMO, Support, Operations, Development, Product and Compliance teams, the Senior Manager will establish a process for identifying, assessing, tracking, monitoring and treating operational IT risks and that remediation plans are clearly articulated to subject matter experts. The Senior Manager will ensure that all risk management practices are mature, automated via eGRC software (where possible) and aligned with...

Boston |

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigos portfolio is focused on cotton, wheat, barley, corn, soybeans, and rice. The company, founded by Flagship Pioneering, is headquartered in Boston, MA, with additional...

Medford |

Ahead of the Curve.

No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving.

As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million drivers each year, providing award-winning service that helps motorists in their time of need while building...

Burlington |

Reporting directly to the CIO, the Vice President of Enterprise Business Systems will be a key member of the Global IT Leadership Team and will be expected to contribute to business strategy utilizing Information Technology & Business Systems to create business value, operational efficiencies, and competitive differentiation.

A key responsibility of this job is the development, realization, and support of highly flexible and scalable business applications that are designed for continuous availability and optimized for Endurances business processes.

This role will be...

Framingham |

It is rare to work at a company where you can help make a difference, even help save a life, and feel a sense of pride and accomplishment in your work. Here at Rave Mobile Safety, you will have that opportunity. Our suite of products are designed to foster quick, relevant, and actionable communication during times of high stress. Keeping people safe is our business.

Rave is seeking a self-motivated Customer Support Engineer with strong technical software skills. You should be passionate about improving public safety, innovative technology, and creating great software. We continue...

Waltham |

About us

If you ever wanted to be on the ground floor of a well-funded, rapidly growing startup that is disrupting a $5.7Tn market nows the time! Join our team at Takeoff Technologies. Our automated grocery fulfillment system, coupled with our end-to-end technology solution, is helping grocers thrive in an online grocery market.


About the role

Takeoff is seeking a proactive, talented technical support engineer looking to make an impact on supporting our clients in an emerging technology space. The Tech Support Engineer...

Boston |

About EverTrue:

EverTrues mission is to build relationships in pursuit of a better world. We hire smart, fun, and vibrant people who share a passion for making a difference in the world and who are naturally wired to care about the happiness of others.

EverTrue is a big data and analytics SaaS company meeting the needs of the technologically underserved $300 billion nonprofit market. Our cutting edge software is true to our mission of enabling relationship-building in pursuit of a better world. The EverTrue platform is utilized by over 200 institutions,...

Waltham |

The DevOps Engineer for Actifio will be responsible to design, build, deploy, operate and maintain the company’s research and development labs/data centers comprising over one thousand servers and several petabytes of storage. The position will also support corporate production resources, including customer- facing systems and networks. The position will primarily support the Company’s engineering organization by providing the lab and IT services required for the development, build, and quality assurance of the Actifio product portfolio.

Responsibilities/Key Tasks

    ...
Waltham |

Senior Customer Success Engineer

Role Summary

The primary function of the Senior Customer Success Engineer is to work with customers in identifying,
resolving, and preventing issues using Actifio products.  In this role, you will work with technical skills such as
Linux, Databases, Scripting, and Systems Architecture. The only things we ask for is a strong technical
aptitude and excellent communication skills.

Responsibilities/Key Tasks

Responsible for providing technical support to Global Actifio customers and partners, both...

Waltham |

Customer Success Engineer

The primary function of the Customer Success Engineer (CSE) is to work with customers in identifying, resolving, and preventing issues using Actifio products.  In this role, you will build technical skills around Linux, Databases, Scripting,  and Systems Architecture. Not to mention great career growth within the team. The only things we ask for is a strong technical aptitude and excellent communication skills.

Responsibilities/Key Tasks

  • Responsible for providing technical support to Global Actifio customers and partners,...
Allston |

About the Harvard Innovation Labs:

The Harvard Innovation Labs (HIL) is a unique collaboration and education space designed to foster entrepreneurship and innovation across the Harvard University community. The Harvard Innovation Labs consists of three programs:

  1. The i-lab is available to all current students from any Harvard school who are looking to explore innovation and entrepreneurship at any stage. The i-lab provides all the physical and intellectual resources needed to develop and grow startups, including co-working...
Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as the #4 Best Place to Work in the midsize category, the 10th fastest growing private company in Massachusetts, and named ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for talented Sr. Customer Success Managers ...

Boston |

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a...

Watertown |

We are looking for an Implementation Associate to join our Virtual athenaOne Implementation team within our Customer Success division. Your job will be to implement, manage and provide training on athenahealth’s service offerings for our small ambulatory care clients. But enough about us; let’s talk about you.
 
You are consultative and can manage clients in a virtual capacity. You show your resourcefulness by finding creative ways to execute, even when there’s not a predetermined path to follow. Building strong relationships and delivering customer-centric solutions come...

New York |

Have you ever wondered what happens inside the cloud?


Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that todays entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about building meaningful long term relationships with our customers...

Cambridge |

Have you ever wondered what happens inside the cloud?


Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that todays entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about building meaningful long term relationships with our customers...

New York |

 

Who We Are:

As a Technical Solutions Consultant, you'll be responsible for ensuring that customers get the most value out of MoPub products and services. You will lead a portfolio of clients through technical integration and provide consultation and guidance post launch. This is a highly visible role within the company, supporting the growth and retention of our most valued and highest profile mobile app publishers and demand partners. You will build positive...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |
About Us
 
Teikametrics is the leading Retail Optimization Platform (ROP) for sellers on Amazon. Teikametrics optimizes billions of transactions for thousands of sellers, brands and agencies around the world to increase overall sales and profits. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models to automate bidding and campaign management of Amazon Advertising. We combine our best in class technology with world-class service delivery teams all based in Boston, MA. 
...
Boston |
There has never been a more exciting time to join Teikametrics, the leading Retail Optimization Platform (ROP) for sellers. We are obsessed with helping sellers optimize for profitability. We optimize billions of transactions for thousands of entrepreneurs around the world selling on Amazon and other marketplaces. The Teikametrics ROP uses proprietary econometrics and machine-learning data models packaged in a simple SaaS interface. We combine our best in class technology with coaching and support from our world-class team based in Boston, MA. We are looking for people who can...
Burlington |

The Senior Manager, IT Security Governance, establishes, documents and publishes mature IT Security policies, practices, processes, procedures, standards and guidelines and assures that all members of the workforce are sufficiently aware and adequately trained on their responsibilities.

Working with the other IT Security groups, Legal and Compliance teams, the Senior Manager will establish a framework of security controls that assures compliance with all relevant internal and external authoritative sources (regulatory and contractual). The Senior Manager will ensure that all...

Bedford |

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

 

Together, we empower people to do more.

 

Introduction

 

iRobot Corporation, with a mission of “empowering people to do more” is at the forefront of the development of...

Waltham |

Driven by Curiosity.

At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards.

About Our Team:

The Marketing Technology Systems team are...

Waltham |

We are seeking an HRIS Manager to join our Human Resources team. This individual will lead the HRIS team and be responsible to set the initiatives for all HR systems related projects from recommending system and process improvements to implementations, upgrades and delivering systems training. 

You will drive the overall success of our team by managing and supporting quality solutions that meet our team member needs.

Responsibilities:

  • Lead and mentor a team of 6 analyst and developers, set goals, delegate projects and ensure deadlines...
Waltham |

Driven by Curiosity.

At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards.

About Our Team:

Do you want to create an impact in your...

Boston |
Company Description
Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and...
Boston |

Knox Financial launched in March 2019 to make income property ownership simple. As Knox’s data engineer, you will have the opportunity to become a core member of Knox’s team, and make a significant impact on how this fast-growing, angel-backed company changes the way people build wealth through their homes.

Knox’s systems integrator will be responsible for implementing applications that are customized to meet Knox’s needs. Requirements for the job include:

  • Proficiency with using Salesforce, Netsuite, Marketing Automation Systems, and Boomi.

  • ...
Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

Fanatic and fantastic customer service is the spice in our secret sauce. One client put it well: "This...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

Do you love data analytics and applying that to help operations achieve efficiency and revenue goals?...

Boston |

Engineering at Klaviyo


Klaviyo is a fast-growing and profitable startup located in the heart of downtown Boston. Our mission is to use data science to help ecommerce brands grow faster. We love taking on tough engineering problems such as building real-time analytics systems to process billions of events every day.


We believe in ownership and autonomy and look for engineers who are passionate about building, operating & scaling features end to end and breaking through...

Boston |

Do you want to join one of Bostons hottest startups? More importantly, do you want to redefine Customer Support? The Customer Support team at Klaviyo has ambitions to establish a new standard for Customer Support at a SaaS business. We are looking for the most talented Customer Support professionals to help fulfill our ambitions.

We are looking for a manager who obsesses about providing the ultimate customer experience. To succeed here you will need the ability to find creative solutions to unique problems, to thrive in challenging situations, and to be...

Waltham |

Technical Problem Manager

As the Technical Problem Manager, your primary responsibility is to lead cross functional teams to track problems within our infrastructure technology and product, and identify areas of opportunity to improve the quality of product and service by applying preventative measures. We are looking for a passionate leader and problem solver. The successful candidate will build excellent working relationships with multiple teams, empower his/her team to ensure identification, closure, prevention and root cause of problems are found in a timely...

Wakefield |

Epsilon is seeking high performing Loyalty and Digital Marketing candidates focused on developing strategic client relationships and driving growth for the Restaurant vertical. Candidates should have strong relationship management skills, a proven track record in selling professional services and software, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for strategic account planning and execution, client retention and growth, and development of executive-level client relationships for one or two large Fortune 500 clients....

Wakefield |

Epsilon is seeking high performing Loyalty and Digital Marketing candidates focused on developing strategic client relationships and driving growth for the Restaurant vertical. Candidates should have strong relationship management skills, a proven track record in selling professional services and software, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for strategic account planning and execution, client retention and growth, and development of executive-level client relationships for one or two large Fortune 500 clients....

New York |

Qualifications & Responsibilities

Epsilon is seeking high performing candidates focused on developing strategic client relationships and driving growth. Candidates should have strong relationship management skills, a proven track record in selling professional services and software, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for strategic account planning and execution, client retention and growth, and development of executive-level client relationships for one or two large Fortune 500 clients. The candidate...

New York |

Your role in our mission

You will lead an operations team and projects to facilitate a smooth market operations. You will coach and manage a team of operators to understand pain points and work towards a systematic and scalable solution. Through your daily decisions you will fundamentally change the customer experience, Alfred experience and market field team.

How youll help us be successful

  • Lead and develop a team of Operators
  • Support the daily operations to ensure the team is covered and supported
  • Work with management and team to hit...
Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


As a member of the global Mendix Academy team youll be the U.S. Academy representative responsible for driving # of active certified...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


We're investing to accelerate our momentum and extend our market leadership and we're looking to grow our Global Support team with a...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


As the Senior Director of Expert Services, you will have a unique opportunity to impact our customers, by leading the teams that will...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


We are looking for an innovative, driven and inspiring Customer Success leader that can help to build and drive our Customer Success...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


In the Lead Consultant/Developer role you will lead high-end business solutions for our key customers. You will have the opportunity...

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