: Sr. Cloud Services Analyst

Chewy is seeking a Sr. Cloud Services Analyst in our Boston, MA office. As a Sr. Cloud Services Analyst, youll work to ensure Chewys cloud activities are undertaken in a fiscally responsible manner, partnering with Cloud Engineers and Architects to define and implement the tools necessary to measure and control such activities. Working across the public and private cloud platforms, youll provide senior management the information necessary to appropriately govern associated platforms, projects, and processes and to ensure costs are allocated appropriately and will work with application development teams to ensure that this strategy is implemented appropriately.

What Youll Do:

  • Provide financial oversight and management of cloud operating budgets and/or chargeback to internal customers
  • Develop and administer reporting and tracking system of all TCO/economic related activities
  • Present business reviews to senior management team regarding progress and roadblocks on TCO topics
  • Develop and/or improve processes for performing and incorporating business value analysis into demand management and cloud customer intake processes
  • Develop Show Back, Charge Back, Cost Allocation, and budget forecast models
  • Develop and deliver ongoing analysis of cost and budget trends, identifying drivers of both and analyzing deviations from forecasted costs and spend
  • Define per-business and per-system requirements for alerting to actual and forecasted cost and spend deviations, as well as the process for responding to such alerts
  • Partner with cloud architects and engineers to identify, define, and implement:
    • Resource tagging guidelines to ensure appropriate categorization of costs
    • Guardrails to optimize cost performance
    • Cost optimization opportunities at the project and platform level
    • Reserved Instance, On-demand, and Spot instance strategy and guidelines
  • Partner with the Cloud Product Owner to maintain and improve a financial reporting solution in support of the above
  • Partner with product owners to manage the cost of their products during both development and post-deployment timeframes

What Youll Need:

  • Bachelors degree in finance, business, or related field or equivalent work experience
  • Minimum of 3 years experience in business financial management
  • Highly motivated to research and self-study to keep technical and financial skills relevant in a highly complex environment
  • Understanding of cloud computing technologies and ability to anticipate workload transition challenges
  • Ability and willingness to mentor and coach technical colleagues and to seek opportunities for continuous improvement
  • Ability to work independently and as a part of cross functional and multidisciplinary teams
  • Ability to multi-task and prioritize deadlines
  • Excellent verbal and written communication skills with great attention to detail and accuracy
  • Position may require some travel


  • Experience in financial modeling and analysis of large-scale IT infrastructure, application and/or service investments
  • Public cloud experience, particularly AWS
  • Experience working in an Agile/Scrum environment

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

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Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.