CyberArk: Solutions Engineer - Southwest

Date: Oct 2, 2018

Location: Texas, United States

Company: CYBERARK SOFTWARE

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 100, to protect against external attackers and malicious insiders.

Job Description:

CyberArk is looking for a highly motivated, energetic and focused Solutions Engineer to be based in the greater Detroit area. The Solutions Engineer will combine technical knowledge with sales skills and is ultimately responsible for the technical win during the sales cycle. Solutions Engineers are the primary technical resource for the field sales force hence, they are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team and Product Management as the key technical advisor and product advocate for our solutions. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone that can communicate the CyberArk value and be able to design an optimal solution for complex customer infrastructure and datacenter environments on a global scale.

Responsibilities:

The ideal candidate must be self-motivated with a proven record of accomplishment in relevant vendor software sales or encompass knowledge of similar technologies. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

The essential duties of the Solutions Engineer shall be in offering CyberArk’s product solutions to customers and prospects, including:

  • Technical pre-sales support
  • Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers
  • Present CyberArk’s technical value proposition to customers and partners effectively
  • Able to respond to functional and technical elements of RFIs/RFPs
  • Conduct and Ensure success of customer proof-of-concepts (POCs)
  • Documentation of client feature requests and issues in CRM system
  • Support CyberArk and partner seminars and industry trade shows
  • Able to convey customer requirements to Product Management teams
  • Develop technical knowledge of CyberArk and associated technologies
  • Assume the role of a mentor to other system engineers when appropriate
  • Create training content for the SE organization when appropriate

Requirements:

  • MIS/Computer Science Degree or equivalent experience required
  • Strong experience with Windows/Active Directory administration and operations with some knowledge of UNIX/Linux
  • Strong presentation skills as well as the ability to build and present high quality product demonstrations to both technical and executive audiences
  • Superior communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizationally toward solutions; excellent leadership and consensus building skills
  • An understanding of security concepts and the development of security roles within organizations that meet functional, technical and regulatory requirements
  • Prior experience with CyberArk Software solutions is preferred or relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions preferred especially in the IAM and SIEM space
  • Operational experience with LDAP Directories, and LDAP Authentication methods
  • Enterprise application authentication experience a plus (ie, .NET, Java, CLI)
  • Scripting knowledge a plus
  • CISSP or SANS certification preferred
Full-time

Why We Work Here

Casey Mandrioli
Inside Sales Representative

“Working at CyberArk is great because it is such a friendly environment.  Everybody knows one another and is supportive of the whole CyberArk team.  I always know that I have so many people that can help and teach me and that all want me to succeed.  CyberArk is a fun place to work because everyone truly enjoys working here.”

Ethan Ben-Joseph
Security Consultant

“The greatest asset that CyberArk offers as an employer is its bold culture that focuses on teamwork and providing incredible service to CyberArk customers across the globe. No matter the challenge, we work confidently every day knowing that we have amazing teammates always ready to jump in with their expertise and experience.”

Dganit Keidar
Software Engineer, R&D

“Being a CyberArker is awesome. You feel it in the great atmosphere that "runs down the corridors". You feel it in the company's high commitment to professionalism. You feel it, because you've got amazing co-workers and you feel the unique "DNA" of CyberArk, that makes it so very special.”

Lavi Lazarovitz
Cybersecurity Researcher

“I work at CyberArk because I believe that if you do something, be the best at it, and CyberArk is the best when it comes to cybersecurity. CyberArk allows you to bring your ideas to life and learn something new from your peers on a daily basis. CyberArk is built on the idea that people are your greatest asset and you can feel the strong culture on a daily basis.”