Klaviyo: Solutions Engineer (Sales)
225 Franklin Street, 10th Floor
Boston, MA 02111

Get to know Klaviyo

Klaviyo is using technology to reinvent email marketing from the ground up. For too long marketing has been pretty selfish. Companies blast everyone with the same email, not because they think thats what customers want, but because they dont have a choice. Klaviyo fundamentally changes the game. Our software ties together everything companies know about their customers, processes massive quantities of data in real-time, and uses it to drive a platform thats part CRM, part analytics engine, and 100% an email platform that gets results. Technology has come a long way in the last 15 years, but email hasnt really changed. Were here to fix that.


Why you should join The Sales Engineering Team at Klaviyo

Klaviyo has a unique take on Sales Engineering. While most companies hire SEs to give demos, fill out questionnaires, and explain complicated setups, that makes us yawn. We built a product that anyone can use and we have smart sales reps who are true product experts. So what does our Sales Engineering team do? We work directly with a small percentage of potential customers, alongside our sales team, and use these engagements as an opportunity to learn, prototype, and ship meaningful improvements to the Klaviyo experience.


What does this mean practically? Well, here are a few examples of what weve done recently:

Develop and maintain personal relationships with prospects during the sales process across many different prospects simultaneously.

Act with urgency and precision to give users best in class pre-sales support in troubleshooting issues as they arise.

Develop and maintain personal relationships with prospects during the sales process across many different prospects simultaneously.

Act with urgency and precision to give users best in class pre-sales support in troubleshooting issues as they arise.



Become a complete expert in the Klaviyo app, from understanding the data pipelines and code base of our integrations to understanding technical tradeoffs between different implementations.

Solve problems manually first and then either automate future solutions and/or collaborate with Product and Engineering to proactively improve the Klaviyo product and customer experience over time.

Be the go-to internal technical resource for the entire go to market team, educating team members as well as prospects in service of providing a consistently positive Klaviyo experience.

- Using our expert knowledge of Klaviyos APIs and data model, we productized several integrations with third-party platforms at the request of prospective customers to help them synchronize data more efficiently and effectively

- After hearing requests for additional flexibility with our email templating language, we wrote code to extend it to support more use cases for more customers

- After helping customers build data pipelines that go depended on syncing data from cloud data warehouses, we wrote product specs to support this more natively

- We delivered trainings to the Sales team to enable them to better understand technical concepts and autonomously handle advanced technical questions


If youre an entrepreneurial engineer that gets excited by imagining new features, prototyping solutions, and incubating new technologies - all within the context of actual customer engagements - this could be for you. What youll get in return is the opportunity to be part of an extremely high-performing, strategically-important team that works at the exciting intersection of engineering and sales.

How you will make a difference. You will:

  • Become a complete expert in the Klaviyo app, from understanding the data pipelines and code base of our integrations to understanding technical tradeoffs between different implementations.
  • Solve problems manually first and then either automate future solutions and/or collaborate with Product and Engineering to proactively improve the Klaviyo product and customer experience over time.
  • Be the go-to internal technical resource for the entire go to market team, educating team members as well as prospects in service of providing a consistently positive Klaviyo experience.
  • Develop and maintain personal relationships with prospects during the sales process across many different prospects simultaneously.
  • Act with urgency and precision to give users best in class pre-sales support in troubleshooting issues as they arise.
  • Effectively balance a range of core functions in support of constantly striving to help increase the output and efficiency of the sales team.

Who you are. You have:

  • 1+ years of engineering experience Applied experience with web development languages (e.g. HTML, CSS, Javascript) and REST APIs.
  • Applied experience with a web app development framework (e.g. React, Node, Angular, Vue, etc.) and/or with a general-purpose programming language (e.g. Python, Ruby, PHP, etc.).Proven ability to learn new programming languages and technical concepts.
  • Highly analytical thought process and are an excellent communicator with the capability to persuade technical stakeholders.
  • An interest in - and ability to - hustle in a fast-paced environment.


Klaviyo is a team of people who are crazy motivated by growth.

Its what we help our customers do: grow their businesses by making it possible and easy for them to use their data to power better marketing.

Its how we behave as individuals: were all deeply passionate about learning.

Its how we manage our business: we have thousands of paying customers, were profitable, and were growing insanely fast.

And its what our culture is all about. Working at Klaviyo means youll work on things you never imagined you would; youll grow in ways you didnt consider possible, and youll do the best work of your career with people who are just as motivated and talented as you are.

Your curiosity has led you this far, so if this sounds like your ideal place to work, apply now!

No phone calls or agency submissions, please.

Full-time