Liberty Mutual Insurance: Solutions Engineer - Digital Tech Hub
175 Berkeley Street
Boston, MA 02116


Solutions Engineer, Software - Digital Direct Sales

At Liberty Mutual, technology isn't just a part of our business, it's what drives us forward. We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

About the job:

We are looking for a Solutions Engineer to help us develop and architect our sales platform for the Direct Sales portfolio in our Digital organization. Our group strives to build engaging digital sales experiences and capabilities for our U.S. users. Your role is to be a solutions architect for new microservices and architecture to support the auto, property, and specialty new business sales experience and will also help guide multiple agile squads as their technical leader. In this role, you'll also collaborate closely with other platform and feature teams based in NH Seacoast and Belfast, Northern Ireland.

You will take on building and architecting complex business logic and orchestrating the generation of new microservices that bring performance, security, and value to Liberty Mutual and our platform users. You will take on complex data and distributed systems problems across a span of internal and third party systems, redefining APIs and system collaboration across a full vertical. Your work will positively and directly impact our customers' online experience. You will do this all from our Boston (Boylston St.) WeWork location.

Most importantly, you'll be engaged in meaningful work for a company that is committed to "helping people live safer, more secure lives," every single day.

What youll do:

  • Be a servant technical leader with a team-first mindset

  • Support teams in delivering services with high availability, low latency, and scalability in a microservice architecture

  • Reverse Engineer existing legacy APIs and platforms, to understand and document the best approaches and make recommendations

  • Lead technical features spanning multiple teams

  • Facilitate collaboration between engineers, product owners, and designers

  • Possess a deep understanding of the product and business goals which you can translate into technology decisions

  • Architect, design, develop, deploy and operate services that serve millions of users

  • Mentor other engineers

  • Drive good engineering practices within your team(s) and define and teach these practices within the larger developer community

  • Contribute to the vision and long-term strategy in your domain of expertise

  • Find ways to spread learning across the organization (gives technical talks, write blogs, etc.)

  • Be a department-level authority in a particular area or go-to person for solving problems.

Who you are:

  • You have a Bachelors or Masters degree with experience building web and distributed system applications in a product-driven environment

  • Proficient in modern programming concepts including microservices, containerization, service monitoring, serverless, event-driven programming, and DevOps via CI/CD and automation

  • You are knowledgeable of several programming languages including but not limited to JavaScript/NodeJS, Java, GraphQL, React, Spring Boot

  • You have extensive experience working hands-on as a Software Engineer in an agile environment

  • You mentor and support your peers and engineering teams

  • You have deep knowledge of how to write distributed, high-volume services

  • Have a deep understanding of system design, data structures, and algorithms and understand how to apply them to design pragmatic solutions

  • You care about quality and you know what it means to ship high-quality code

  • You have experience in identifying, debugging and resolving complex production issues

Benefits & Culture:
At Liberty Mutual we embrace all of the values of our Fortune 100 company and push our practices and technology skill sets to the next level. In our organization, we are an Agile set of teams dedicated to helping impact the lives of thousands of customers every day. We embrace a modern co-working style with exceptional work/life balance, ergonomic work areas, substantial benefits, and best-in-class amenities; we are headquartered Bostons Back Bay.
Liberty Mutual is one of America's Best Employers for Diversity and one of the Best Employers for Women one of the Best Employers for New Grads and one of the Best Places to Work . We offer excellent benefits for our employees including generous parental leave, retirement plans including 401k and pension, education reimbursement, commuter benefits, college savings plans, and much more.
To learn more about our benefit offerings and culture please visit:
EOE Statement:
Liberty Mutual is an equal opportunity employer. We embrace an environment that is free from all discrimination in the workplace, in its business, or by its vendors. Liberty Mutual values diversity and the differences and similarities of our employees. We foster a diverse and inclusive work environment that leads to better ideas, stronger teams and more innovative products and services for our customers. Learn More:

Employee Testimonials

Steve H.

"The biggest misconception about Tech at Liberty Mutual is that the technology shop here is outdated, boring and lacks opportunity. There is a strong push for failing fast, going agile, building microservices, using the latest technology tools and building a culture of innovation."

Matt W.

"I like working at Liberty Mutual because they treat their employees very well. Liberty understands the importance of a work-life balance. Because I have significant vacation time, and a flexible workplace schedule, I come to work happier every day. I don't feel the pressure that I may be fired if I need to take a few days off or can't make it into the office due an appointment."

Matt K.

"I immensely enjoy what I get to work on every day. Reading about machine learning and applying it in a way that has actual business value is great."

Cara B.

"We are working with top notch technologies and we get to live a little. We have the best of both worlds here."

Jeremiah T.

"The sense of community working here has been a lot different than I expected at a big company. Everyone is helpful and looking to make sure you have the resources you needed to grow in the company."