Wednesday, May 15th, 2019
205 Portland StreetBoston, MA 02114
Do you have prior software engineering experience? Enjoy interacting with prospects and customers? Want to help customers overcome technical challenges and improve their business? We're building our Sales Engineering team and looking for great people to be technical liaisons to our Sales team. You will be helping us to introduce the Chaos Sumo service for historical log and event and analytics to prospects, knock down the technical barriers to adoption of the Chaos Sumo service, and helping solve customer’s critical business issues.
- Support the technical needs of customers and resolving technical issues, along with engaging them on any additional issues problems or opportunities regarding the Chaos Sumo service.
- Develop a deep understanding of the Chaos Sumo service and technology; and work closely with Engineering and Sales to resolve critical technical issues.
- Together with the Chaos Sumo Sales Team, prepare and present the Chaos Sumo service and address any technical questions or concerns that come up during the sales cycle.
- May include travel to clients and potential client sites; hosting remote meetings; and serving as the a technical interface with customers.
- Support broader sales and marketing efforts including content creation, webinar presentations, trade show participation, and general technical support.
- Experience as a Software Engineer.
- 4+ Years as a Sales Engineer/Solutions Architect.
- Solid understanding of AWS data products (S3, Aurora, Elasticsearch, Redshift, Athena).
- Understanding of Open Source Technology and knowledge/proficiency in at least one programming language.
- Understanding of log management systems, preferably the ELK stack and Elasticsearch.
- Knowledge and understanding of distributed systems architectures.
- Great presentation skills with the ability to speak in front of audiences both large and small.
- Knowledge of Information Retrieval and/or Analytics domain.
- Understanding of Linux, Java, and databases.
- Competitive pay and benefits
- Stock options
- Catered lunches, snacks and beverages
- An environment in which you can balance great work with a great life
- Passionate people building great products
- Employees with a wide variety of interests
Category: Customer Success