PatientPing: Software Engineering Manager

Software Engineering Manager

Boston, MA


PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications when their patients receive care anywhere, so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers across the country. Our vision is bold to build a national care coordination network that allows providers to put patients at the center of their care.


Job Description:

We are actively hiring a hands-on software engineering manager who wants to create something meaningful that will greatly improve peoples lives. PatientPing is a world-class platform that collects, analyzes, and exposes real-time patient flows through the US health care network in thoughtful, innovative ways. This role is a unique opportunity for someone who not only wishes to architect and build superb systems, but also help evolve the Engineering department into an even more successful organization as the company scales.


What Success Looks Like:

In 3 months...

Become familiar with the details of our business domain, development process, and codebase

Directly manage 4-7 engineers

Participate in code reviews and in software development


In 6 months

Drive progress towards clear objectives and remove roadblocks facing developers

Participate in the recruiting process to attract high caliber new engineers

Develop the careers of engineers by providing feedback, mentorship and creating growth opportunities

Contribute to and improve the technical direction of our products


In 12 months

Demonstrate repeated delivery of team-sized goals within expected timeframes

Formulate meaningful improvements to process and demonstrated increased team productivity

Own the technical excellence of large areas inside of our applications

Build a team which has autonomy, ownership and acts as a multiplier to all other teams around them


What You Need:

8+ years of Software development in an agile environment (Java preferred)

3+ years managing direct reports

Able to construct complex queries in a relational database

Experience with AWS or other public cloud environment


What You Get:

Join one of the fastest growing health tech companies in the country

Have the autonomy to build something with a brilliant and enthusiastically supportive team

Learn best practices from world class investors and advisors

Become an expert on healthcare delivery system transformation

Receive cash and equity compensation with health, dental, and other benefits


PatientPing is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.

Full-time

Why We Work Here

Mandi
Office Manager

Q: How does PatientPing recognize an individual's successes?

A: At PatientPing, we encourage public praise through channels like Slack and Lattice. We also set aside time for shout-outs at our weekly all-hands meeting. At our quarterly company meetings, each department recognizes one or two employees as "Star Pingers” -- we call out the company values they embody and present them with customized pins.

Catherine
Senior People Operations Lead

Q: How have you experienced career growth?

A: I started working at PatientPing as an Office Manager/EA. Being the 6th hire at a startup means that your role knows no bounds, and I am so grateful to have had the opportunity to explore all aspects of our business from customer support to accounting. I currently support a team of over 100 employees as a Sr. People Operations Lead.

Jay
CEO

Q: How do you go about fostering creativity amongst your team?

A: Giving them freedom to fail. Creativity inherently means trying something new, which implies risk. We want people to feel free to take risks without feeling the fear of failure! That, and very powerful cold-brew coffee.

Brian
VP of Growth

Q: What does success look like on your team?

A: The people that have been successful have these attributes. 1. Grit–they never give up. 2. Adaptability–startups change at a hyper-fast pace, people that embrace change really thrive. 3. Curiosity–they’re constantly learning and improving their skills. 4. Humility–they look at how they can improve themselves and regularly talk about their mistakes.

Brenda
Lead Software Engineer

What is a day in the life of an engineer at PatientPing?

Every day can be different. You can be heads down implementing a feature, solving problems with the CI infrastructure, hashing out technical designs with fellow engineers, collaborating with product managers and UX designers on solutions for our customers, or sitting in on user research calls to learn first hand about pain points that different people in the healthcare industry face. This, sprinkled with a couple of ping pong matches if you are so inclined, makes life fun and challenging in all the best ways at PatientPing.