Chewy: Site Merchandising Analyst

Our Opportunity:

Chewy is looking for a Site Merchandising Analyst to join our Merchandising Team based in Boston, MA. The Site Merchandising Analyst is responsible for the execution of merchandising tactics for Chewys Healthcare categories, to ultimately improve site funnel metrics. This position will work with Category Managers, Item Operations and UX teams to execute various elements of the site merchandising strategy.

What you'll do:

Execute category specific site merchandising optimizations, determining the attribute structure, navigation pathways and landing experiences to best drive product discoverability and presentation
Utilize web analytics and data to guide ongoing improvements and optimize site merchandising tools to drive category traffic and increase conversion

Work with the analytics team to present a performance analysis on site merchandising tools that are being utilized monthly, highlighting key takeaways and future action plans.
Work with category management to drive improvements to customer experience alongside UI/UX and content teams within category. Strategize cross functional projects / enhancements / updates that will improve category conversion and drive revenue growth.

What you'll need:

College Degree similar to Business Administration, Marketing, Business Analytics or Economics
2 + years of experience with an e-commerce platform
Strong communication skills, both written and verbal; collaborate effectively with cross functional partners
Demonstrate data driven approach to drive recommendations and action plans
Excellent attention to detail and very organized
Able to multi-task in a fast-paced environment while managing priorities
Proficient in Microsoft Excel and SQL
Experience in e-commerce back-end operations and Google Analytics
Experience in marketing research

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact


Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.