VentureFizz Job Board

243 Jobs Listed
Watertown |

Markforged is reinventing manufacturing with the most affordable 3D metal and carbon fiber printers capable of producing parts strong enough for the factory floor. Engineers, designers, and manufacturing professionals all over the world rely on Markforged metal and composite printers for tooling, fixtures, functional prototyping, and high-value end-use production and optimizing their manufacturing and supply chains. Founded in 2013 and based in Watertown, MA, Markforged has about 300 employees globally, with $137 million in both strategic and venture capital. Markforgeds...

Framingham |

The Opportunity:

Our Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman. They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in...
Newton |

Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Manager, Quality Assurance & Service Excellence to join the growing team in our Newton, MA location.

Position Overview

In this role, you will be responsible for implementing a unified QA strategy across our internal and third-party operation centers. The Manager will be responsible for driving improvements to key metrics, managing and scaling our internal QA team, and partnering with stakeholders to effect...

Waltham |

At Yottaa, we’re dynamically changing how major retailers think about the eCommerce channel. By improving site performance by over 30%, our Acceleration Platform makes the shopping experience fast, smooth, and engaging. It gives our clients the freedom to innovate with new technologies, significantly increase their conversions by almost 10% on average, and it allows them to direct their development resources to create new functionality.

Your Role

Yottaa is seeking a strong technically skilled and customer focused Technical Account Manager. This role is...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in...
Boston |

We are looking for a passionate, driven leader to take compliance and deliverability at Klaviyo to the next level.  This is a unique role where you will be challenged to balance technology and people to drive the optimal business outcomes and customer experience.  It's a role that encompasses technical infrastructure, software systems, and a team of talented individuals. 

How Youll Make a Difference

  • Think critically about what the team offers and how it executes. Proposes and implements changes to systems and processes to help the team be successful...
Cambridge |

Director of Operations
Boston, MA
Office/Campus Address: 1 Education Street, Cambridge, MA 02141
Reports to: Campus Dean

The Opportunity

Hult seeks an accomplished and visionary Director of Operations who will guide the institutions efforts to provide the very best student experience. The position requires a talented and experienced leader of people and programs who thinks strategically, manages resources wisely, acts with the highest degree of integrity, and inspires the confidence and trust of others. The incumbent...

Walpole |

Who We Are

Thrasio was established in 2018 with a clear mission: to become the largest, most profitable seller on Amazon. Since then, our growth has been dramatic; we have over $500M in committed capital, with an impressive group of investors supporting our success. Were sustainably profitable and growing at an expeditious rate across 11 cities and 3 continents. Thrasio develops and sells over 6,000 best selling products on Amazon across a number of different categories, putting the company in the top 25 Amazon sellers. At Thrasio, were reimagining, innovating, and...

Westwood |

PURPOSE:

The Predictive Indexthe talent optimization leaderis an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is Better work, better world," and we take great pride in PIs power to supercharge workplace relationships and culture to achieve the unthinkable. Were our own best case study! Youll be working toward a mission that inspires you, and youll be surrounded by fun, smart, driven people day in and day out.

Theres a reason more than 8,000 companiesincluding Nissan, Citizens Bank, Drift,...

Watertown |

We are looking for a Project Associate to join our OnSite Implementation team within our Customer Success division. Your job will be to support the client and internal teams on athenaNet implementation projects. But enough about us; lets talk about you.

You are consultative and can manage multiple clients and projects at once. You show your resourcefulness by finding creative ways to execute, even when theres not a predetermined path to follow. Building strong relationships and delivering customer-centric solutions come naturally to you. You are an influencer on your team and...

Cambridge |

Social Media Designer

EF Gap Year | Contractor/Part-Time | Associate Level | Creative

Remote

EF Education First is looking for a passionate, skilled, and talented Social Media Designer to help grow the EF Gap Year brand across social channels.

This role is part graphic designer, part animator, and an expert in all things social media. This role will help design and build our unique brand presence, appealing to Gen Z high school and college students. Theyll work collaboratively with the...

Hopkinton |

* Remote Possibility for Candidates Out-Of-State

Your primary responsibilities are to assist our client users with questions and issues pertaining to the application of the software. This includes resolving support requests, troubleshooting issues, replicating scenarios for developers to address and in-house testing of software. Occasionally train customers on components of the system.

SPECIFIC DUTIES and RESPONSIBILITIES:

  • Gather information from the client and determine the issue by evaluating and analyzing the symptoms...
Wakefield |

Company Description

Positioned at Publicis Groupe's core, Epsilon is a leader in interaction management, empowering brands to transform ordinary customer experiences into meaningful, human experiences. Through a connected suite of products and services, Epsilon combines leading-edge identity management, industrial strength data and technology expertise with big brand acumen gained over five decades working with the industrys top brands. Our human-powered, data-led marketing delivers unmatched depth, breadth and scale to help brands turn meaningful human interactions into...

Boston |

Vice President, Leadership and Business Solutions

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge.

OVERVIEW:

The Vice President, Leadership and Business is responsible for the management and delivery of L&B product content and services through the full product lifecycle. This includes gathering and prioritizing requirements, defining the product...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Watertown |

We are looking for an Experience Design Director to thoughtfully contribute to our Clinicals product, an award-winning electronic health record and medical practice management solution. In this role, youll partner with cross-functional team leaders to create and execute strategy across the Medication Ordering problem space. You will direct design for multiple scrum teams by coordinating efforts to define vision, ensuring high-level design intent is maintained throughout the R & D process, and managing a team of talented scrum designers.

Our Clinicals product provides...

Cambridge |

The Opportunity

As a Resident Assistant, youll be responsible for contributing to the overall success of Hult House and the Hult Boston community by:

  • Assisting with student moves, hall closings, and other large-scale operational initiatives.

Maintaining a safe and positive learning community in residence through active engagement with residents and policy enforcement

Qualifications:

  • Outstanding customer service and cultural sensitivity skills, as well as the ability to maintain composure in a dynamic...
Cambridge |

SENIOR DESIGNER
EF Ultimate Break
Cambridge, MA

NOTE: Applications without online portfolios will not be considered.

You:

  • Have at least 7 years of professional experience at an agency, design firm or in-house agency.
  • Love the rapid pace of gen z/millennial design trends and are comfortable living, breathing and weaving them into brand stories.
  • Have spent most of your career in digital, with plenty of experience working on ecommerce/direct response brands.
  • ...
Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Director, Customer Support for our Lexington, MA office.

Job...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Manager of Product Design to join our team.

Job...

Framingham |

Solution Delivery Manager

In support of our Account Management efforts, we are looking for a unique individual to build trusted relationships with our customers, help those customers understand the value of our services, and show them how they can be successful leveraging Applause across their digital experience initiatives. This person will partner closely with our sales, marketing, community, and product teams, to manage successful customer engagements. This position in based at our HQ in Framingham, MA.

The person in...

Framingham |

Director Software Engineering, Consulting Services

Are you excited of taking a leading part in building a new consulting practice? Do you have leading experience in consulting, advisory or professional services? Are you an agile software quality practices evangelist with a built in quality mindset?

Applause is seeking a Consulting Services Director to help build a consulting practice and work with our strategic customers to address their product development quality challenges using Applause products and services while adopting quality engineering best...

Boston |

You are responsible for onboarding new Enterprise customers and developing successful, lasting relationships with their teams. You are, at heart, an advocate and a guide, both for your customers and internally at Filtered, sharing what works and being a productive agent of change and growth where improvement is possible. You are eager to work with the rest of the Filtered team to uncover new ways to make Filtered a part of everyday life and to improve our product. You are motivated by the idea of partnering with the world’s top brands to help them finally fix technical hiring.

...
Boston |

ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.



As a Client Strategist, youll work directly with global clients to solve their most complicated subscription pricing, monetization, and growth challenges. This role will require you to be an expert in building trust and rapport, managing client projects and deliverables, and thinking strategically.

...
Boston |

Reggora is seeking a Customer Success Manager to immediately join our rapidly growing team to oversee inbound support, retention and expansion of our growing national customer base of lenders. This role requires stellar relationship management, sales acumen, training skills and technical troubleshooting to drive value outcomes for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

What Youll Do

  • Ensure retention of Reggora'...
Boston |

Reggora is a fast-growth, early stage fintech company transforming the market for real estate valuation. We are quickly building our Boston-based team following our recent round of Series A funding and are looking for motivated, experienced professionals to jump in and help us scale.

Reggora is seeking several Customer Success Representatives to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform technology. This role requires...

Boston |

Reggora is seeking a Customer Implementation Manager to immediately join our rapidly growing team to project manage new software implementations and deliver the best possible customer onboarding experiences to our growing national customer base of lenders. Youll be responsible for delivering a high standard of customer experience and driving sustainable, long-term customer adoption of Reggora's real estate appraisal software products.This customer-facing role requires stellar relationship management, problem-solving, sales acumen, training skills and technical...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

Description:

Our Customer Success team is on a mission to help customers grow by delivering best-in-class services and support with the overarching goal of helping customers achieve their business goals. That means youre solving for the customer every day and enjoy coming up with the creative solutions they need to be more successful.

Responsibilities:

Customer Success Managers will ascertain customer goals and collaborate on customized strategic plans to drive business value through the LinkSquares platform. CSM's will engage customers via strategy calls and emails...

Boston |

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. Its simple, at DraftKings, we believe lifes more alive with skin in the game. For that reason, were committed to responsibly creating the worlds favorite games and betting experiences. Headquartered in Boston, MA, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.


Join a groundbreaking team.

...
Boston |

Wayfair is seeking a dynamic, entrepreneurial leader to help drive innovations to unlock value at scale for our internal Creative Agency and our Marketing and Brand partners.  This person will be instrumental in identifying and prioritizing new opportunities, and launching complex, cross-functional initiatives from inception to execution that bring us closer to our future vision for the Wayfair Creative Group.  

 

The Creative Operations team serves as the business owner of our Creative Group. This team drives the long-term strategy, scaling and day-to-day workflow for our...

Boston |

Fuze is a high-growth, venture-backed Boston-based company with more than 650 employees and worldwide operations. Our core values drive the way we conduct business every day and define our company culture.  Were growing at lightning fast speed to meet the demands of the evolving unified communications as a service (UCaaS) market.  We provide a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications,...

Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Azek, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more...

Waltham |

Constant Contact is looking for a Sr. Director of Marketing to lead their Website team!

What youll do:

  • Own Constant Contact web properties, holding responsibility for converting website traffic into paying customers, aligning site to messaging strategy, and utilizing site to meet business goals
  • Define strategies and tactics to maximize paid conversion of prospects visiting Constant Contact website, Blog, Knowledge Base, and other web assets
  • Manage cross-functional execution of conversion strategy spanning Website team (which you will...
Cambridge |

New to market, incredibly innovative, and already recognized as one of the Boston Globes Top Places to Work, Hydrow is the Live Outdoor Reality (LOR) rowing machine that delivers on-river experiences at home with workouts led by world-class athletes. Engaging twice as many muscles as cycling (86%, in fact), Hydrows interactive technology delivers challenging virtual fitness programs, including On the Mat offerings like yoga and Pilates from gorgeous locations around the world.


Hydrow connects users with an entire community of...

Watertown |

We are looking for an Integration Design Associate to join our Integration Services team. You will act as a consultant to our prospective and existing clients through engaging in collaborative discussions about the benefits of our cloud-based platform and integration capabilities. But enough about us; lets talk about you.

Are you passionate about problem-solving and eager to partner with clients to build a network? Does energizing cross-functional teams around problems and using data to identify solutions sound interesting? If so, we would love to...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic communicators to...
Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

New York |

Engagement Consultant, Compliance

About the Team:
SS&C Eze is seeking an Engagement Consultant to join the Product Engagement Group in its Boston office. The Product Engagement group acts as subject matter experts within the industry, providing insight into best practices within their area of expertise.

The Product Engagement – Compliance team consults our clients on the pre- and post-trade compliance capabilities of the Order Management System (OMS) and Execution Management System (EMS) offered by SS...

Boston |

Company Description

Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2011, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.

Job Description

We, at Flywire, are looking for a bright, self-motivated, and hardworking SolutionsSpecialist. This individual will support our Solutions, Customer Success, Relationship Management,...

Fall River |

Customer Support Engineer (SaaS Product) primary responsibilities include:

  • Responding to customer queries in a timely and accurate way, via email, phone and chat.
  • Identifying customer needs and helping customers use specific product features
  • Analyzing and reporting product or configuration defects

Job brief

We are looking for a Customer Support Engineer to assist our customers with technical problems when using our products and services.

Customer Support Engineer responsibilities include resolving customer queries,...

Boston |

A Starburst Customer Success Manager will be expected to manage all of a customer’s technical issues, from tuning JVMs for high performance to customizations to architectural planning. You’ll then take that knowledge and work with our engineers to implement the next generation of Starburst Presto. You will be in both the trenches and the boardroom - our CSM's can do it all for our customers.

 

We are the Presto company --- At Starburst, our team is a major contributor to the open source Presto project. We consist of many of the experts and committers...

Burlington |

In this position you will work with the Production Support team to provide our customers with expert level support of our big data analytics product. Working closely with our Technical Data Analysts and Software Engineers, you will be responsible for troubleshooting and resolving requests reported by Arcadias customers. You will leverage technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues.


Why do you want this job?


...
Boston |

Piaggio Fast Forward conducts observational and other research on the ways that people and things move in and around pedestrian environments, both indoor and outdoor. The resulting data are analyzed to help establish performance specifications for vehicles designed to operate in these same environments while interacting with human operators.

This position calls for a designer with the documented ability to move between physical and digital environments seamlessly. Day to day will involve the analysis of hundreds of data sets in a digital model or designing an environment to be...

Boston |

Manager, Customer Onboarding Services 

About Drift  

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About...

Waltham |

At Yottaa, we’re dynamically changing how major retailers think about the eCommerce channel. By improving site performance by over 30%, our Acceleration Platform makes the shopping experience fast, smooth, and engaging. It gives our clients the freedom to innovate with new technologies, significantly increase their conversions by almost 10% on average, and it allows them to direct their development resources to create new functionality.

Your Role

As Yottaa's Director of Customer Success you will become an expert in Yottaa's software solutions and...

Burlington |

Our team is building highly scalable systems that support millions, yes millions, of users.

Were looking for a dynamic principal level Product Designer who will help bring our DIY website builder platform (SiteBuilder.com) to the next level. You will be helping small businesses and entrepreneurs build their online presence quickly and with ease. The team is an entrepreneurial, fast-paced international team full of grit, passion, and enthusiasm. If youre looking for a start-up culture but with the resources of an international enterprise company, then this is the place for...

Burlington |

Were looking for a senior copywriter who wants to build a killer brand and fill their portfolio with standout work. A proactive thinker ready to thrive in an environment where what if ideas actually get made. Someone with strong conceptual thinking and creative writing skills who can seamlessly take on ad campaigns, video content, websites and email marketing. We are Bluehost. Part of a billion-dollar network of dot com brands called Endurance International. Our mission is to help people bring their businesses and passions to life with a powerful web presence.

What youll do...

Boston |

About You:

We are looking for the next Product Support Specialist to join our mission of providing impactful and efficient support to our partners. The Product Support team works closely with educators, administrators and other district stakeholders to help them maximize the tools Ellevation offers to better serve their EL student population. We deliver thoughtful and efficient solutions to our partners by combining communication skills, such as active listening, with technological skills such as Excel, JIRA and SQL. Additionally, we work every...

Boston |

Our Opportunity:

Our User Research team is looking for a highly motivated, creative and passionate Sr. Researcher with strong product instincts to join our team in Boston. The research team at Chewy is focused on building the best product and service experiences for all pet parents and those that serve them; and therefore, our job to understand our users inside and out. We are a highly respected group of talented and strategic researchers and accessibility experts.

You will be responsible for implementing the research strategy at all stages...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers, specifically focusing on integrating 3D printing into dental laboratories and offices

If youre looking to define the customer...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

If you want to define the customer experience and dedicate your time to supporting users in...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers, specifically focusing on integrating 3D printing into dental laboratories and offices

If youre looking to define the customer...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

If you want to define the customer experience and dedicate your time to supporting users in...

Boston |

At TrueMotion, were making driving safer and insurance smarter. We offer auto insurers a mobile telematics platform that enables next-generation digital programs. Powered by machine learning, our platform can tell when a person is driving, reveals their behaviors behind the wheel, and detects crashes. Were a team of engineers, entrepreneurs, sales and customer success leaders, data scientists, and more. We take on complex problems, build innovative solutions and have fun while doing it!

Do you love working with clients to understand their business requirements, and work cross-...

Watertown |

We are looking for a Senior Designer to join our Claim & Invoice team within our flagship clinical practice revenue cycle management product, athenaCollector. In this role, youll work closely with cross-functional teams and users to define, design and test workflows that empower medical practice front desk staff to help patients plan for and pay their medical bills.

You have an eye for design, and the ability to spot small details that others might miss. You love digging into meaty, complex problems, and finding ways to drive incremental improvements that keep us moving...

Boston |

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems ...

Boston |

Come help us introduce the next generation of mobile marketing management tools that allow our clients to build and manage their own robust loyalty programs and marketing messaging systems. SessionM is looking for a super smart, super dedicated Project Manager to successfully integrate new clients into our platform. This position combines a great instinct for problem solving with a client-friendly and client-focused personality. We are looking for experienced project managers who have proven track records of being solution and delivery focused, and who can perform at a high...

Boston |

Neurala is looking for a swiss-army-knife of a UX/Product Designer to lead design of our AI Platform. We are looking for someone passionate about understanding the problems inherent to AI in addition to the various user types and their needs.

The UX/Product Design Lead will own all design related strategy and execution. To start they will play a key role in whipping our existing product into shape. This includes continuing to build out, own and plan for the implementation of a design system that can scale with this rapidly-growing company.

As part of a tight knit team...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and has over 400 employees. Our...

Lexington |

The Solutions Design Team is looking for an innovative and solution-centric engineer to be a Principal Solution Architect. Architects are responsible for analyzing our customers' operations and processes to achieve optimal system design and performance for our solutions. As a Principal Solutions Architect you will interact with customers and internal team members throughout the pre-sales process. Successful candidates will be innovative, have strong technical problem-solving abilities, excellent project management skills, and the ability to communicate effectively...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved...

Boston |
 
 About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.
 
Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second...
Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers.  

The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT...

Boston |

About the role

You are responsible for working side by side with product managers, engineers, and stakeholders to represent the voice of the customer and translate those insights into intuitive, user friendly designs. You are, at heart, an advocate and a guide, both for your customers and internally at Filtered, sharing ideas early on and being a productive agent of change and growth where improvement is possible. You are eager to work with the rest of the Filtered team to uncover new ways to make Filtered the best technical hiring platform in the market. You are motivated by...

Boston |

Global Director of Customer Support

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies make insightful, data-driven business decisions. Home to over 500 people from 30+ different nations, Brandwatch is a place that challenges, motivates and supports its diverse staff to find answers to new problems in an ever-changing social world.

Customer Support is a core component of Customer Success at Brandwatch. As a team, we strive to assist and educate our customers when using...

Boston |

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. Its simple, at DraftKings, we believe lifes more alive with skin in the game. For that reason, were committed to responsibly creating the worlds favorite games and betting experiences. Headquartered in Boston, MA, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.


Join a groundbreaking team.

...
Cambridge |

At Wistia, we strive to find easy, delightful solutions to complicated problems. We build fun relationships with our customers, who span marketing, sales, support, video production, and HR teams in companies of all shapes and sizes. For us, success is helping customers be even more amazing at their jobs than they were before they talked to us.

As a Customer Champion on the Customer Happiness team, youll embody this work; tackling the issues our customers encounter by providing support that's timely, easy, and most of all, human. Even though theres plenty of challenging and...

Boston |
 
 About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.
 
Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second...
Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved...

Boston |

PatientPing is an innovative care collaboration platform that reduces the cost of healthcare and improves patient outcomes by seamlessly connecting providers to coordinate patient care. The platform enables providers to collaborate on shared patients through a comprehensive suite of solutions and allows provider organizations, health plans, governments, individuals and the organizations supporting them to leverage real-time patient data to reach their shared goals of improving the efficiency of our healthcare system.


Job...

Boston |

This role is for a person that is passionate about users and has a desire to help deliver positive consumer experiences through research. The perfect person to fill this role will be effective at designing and executing on research activities that enhance the end-to-end experience for our users. The User Experience Researcher is a member of the larger Product Design team who will work closely with product managers, product designers and other research organizations within the company.

What we are looking for:

  • Demonstrable experience with multiple...
Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Position Overview
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...

Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Azek, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more information, visit...

Boston |

InsightSquared is at the epicenter of the Revenue Intelligence revolution, helping to shape how sales, marketing and customer success professionals strategize, analyze, and execute across their customer journey. Not only that...

  • We are funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com
  • We have been named a leader in G2 Crowds Sales Analytics and Business Intelligence Platform Grids repeatedly
  • We are a four-time winner of both The Boston Business Journals Best Places to Work and The Boston Globes Top...
Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

If you want to define the customer experience and dedicate your time to supporting users in...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers, specifically focusing on integrating 3D printing into dental laboratories and offices

If youre looking to define the customer...

Watertown |

We are looking for a Service Integrity Senior Analyst to join our Operations team within our Technology Enabled Services division. Your job will be to review the efficacy of our operational workflows, translate payer knowledge into workflow directives, and provide quality feedback to operational teams. But enough about us; lets talk about you.

You have the inate ability to read for detail, identify sources of truth and synthesize for team-level impact. You can articulate gaps and inefficiencies in workflows & quality programs. You have a proven track record of measurable...

Boston |

Company Description

Nexthink is a global leader in Digital Employee Experience. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams meet the needs of the modern digital workplace.

Headquartered in Switzerland, Nexthink also has offices in France, UK, Germany, Spain, UAE, Australia and the US. Our growing team of Nexthinkers is proud to be making the...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in...
Boston |

About Brightcove 

Brightcove is revolutionizing the way organizations deliver video experiences. We have an opportunity for someone to work directly with leading brands around the world to help them accomplish their marketing goals through our products and services. The Customer Success Manager will play an integral role in an organization that is building products and online services that promise to transform the way these leading global brands engage with their customers through video.

Position Overview

We are searching for an...

Boston |

About Brightcove

Brightcove is revolutionizing the way organizations deliver video experiences. We are passionate about online video, and day in and day out we help our customers focus on using video to move their business in meaningful ways, whether thats in broadcasting or publishing, marketing, or enterprise communications. We do this through continuous technical innovation, nurturing a broad video-centric ecosystem, and by being a true partner to our customers. Video moves us and it moves our customers, thousands of them in over 70 countries.

...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...

Pages