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450 Jobs Listed
Boston |
In todays world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Content is king, and always will be, for brands to get distribution, retailers to sell products and consumers to click purchase. The problem in todays marketplace is that there is no easy way to transfer this rich product information from brand to retailer without hours of manual and tedious spreadsheet management and updates.
Enter Salsify. Salsify is a product experience management platform. We power the...
Portsmouth |

The Position:

Bottomline is looking for experienced UX Designers to help evolve our global design system, enhance end-user experiences and create innovative digital/hybrid interactions.

At Bottomline we create solutions that help businesses pay and get paid through engagement and innovation. On joining Bottomline, new designers can look forward to being a part of a thriving, well-respected design practice with veteran leadership, advancing the culture of design at a major public product company, and having broad impact on the business overall.

...

Portsmouth |

The Position:

Bottomlines centralized UX and Innovation team is seeking a UX Research Manager!

At Bottomline, we create solutions that help businesses pay, and get paid, through engagement and innovation. Our UX Research Manager will work with our global UX team and other business leaders to help support the ongoing discovery, delivery and transformation goals for new products and capabilities.

This role is based out of our Portsmouth, NH headquarters

You will love this job if:

  • You enjoy user research and...
Portsmouth |

Position Summary:

As Bottomlines Receptionist/ Ambassador of Delight, you will deliver energetic and dynamic customer service on a daily basis by creating a warm and welcoming experience for all of our guests and employees. This role is comprised of two amazing people that delight all individuals entering our Corporate Headquarters; and adding value to our ever growing People Success team. The ideal person will thrive in an ever-changing, fast-paced growing technology company that will offer friendliness, professionalism, reliability, and has the ability to cover...

Portsmouth |

The Position:

Bottomline is looking for experienced Lead UX Designers to help evolve our global design system, enhance end-user experiences and create innovative digital/hybrid interactions.

At Bottomline we create solutions that help businesses pay and get paid through engagement and innovation. On joining Bottomline, new designers can look forward to being a part of a thriving, well-respected design practice with veteran leadership, advancing the culture of design at a major public product company, and having broad impact on the...

Portsmouth |

The Position:

Bottomline is looking for a Director of UX to join our centralized global UX group. The Director would orchestrate the evolution of customer experiences for a major line of business; partner closely with leaders in product, engineering and operations; plan and deliver a portfolio of digital offerings and improve a family of interconnected software products and services.

On joining Bottomline, the Director of UX can look forward to joining a team in a thriving, well-respected design practice with veteran leadership, and playing a key part of...

Newton |

Account Manager (Newton, MA)

Examity, the world leader in online test integrity and the 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a dedicated Account Manager to join the growing team in our Newton, MA location.

Position Overview

Account Managers at Examity gain experience in the education technology field and become a part of one of the region’s fastest-growing software companies. The Manager will be responsible for relationship development. This role requires an...

Boston |

Position Summary

Together with topic experts throughout our firm, BCG Omnia is designing and developing the next generation of software products that support our business worldwide. It is critical that the user experience and design of our new product innovations are not only intuitive and engaging, but rapidly ideated and evaluated for market fit. Those that continue to grow will sit within a world class ecosystem of products and tools.

As an Experience Designer you will provide a range of services in this entrepreneurial environment. This...

Boston |

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigos portfolio is focused on cotton, wheat, barley, corn, soybeans, and rice. The company, founded by Flagship Pioneering, is headquartered in Boston, MA, with...

Boston |

Wayfair is revolutionizing how imagery is created. Traditionally consumers shop for their home in-person, preferring to see, touch, and feel. Wayfair breaks this mold with a new world of visual immersion that aims to not only match but eclipse the brick & mortar shopping experience. We are building a robust Creative team comprised of Art Directors, Stylists and 3D Artists that will produce high volumes of compelling interior and product images in a way thats never been done before.

The 3D Visualization team is searching for a quick-thinking visual storyteller with previous...

Boston |

Who We Are:

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing to and communication with our consumers from TV to online video to social, email, direct mail and more

Were on the lookout for a strong Design Manager for Wayfair Creative: a visionary and leader who can help grow our brand, conceptualizing and...

Waltham |

Overview

ZoomInfo is looking for a self-motivated, detail oriented member to join our Provisioning and User Management team to ensure new and existing business clients are set up to use our platform successfully. You will actively work with members of our sales and finance teams to confirm that services have been paid for and to ensure clients are set up with their desired products and correct level of access. The majority of the communication in this role is done via email, so clear and concise communication is a huge plus! Come join us on the front lines of our fast-growing...

Boston |

The Mission of the Manager of Customer Operations will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Manager of Customer Success and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

You Will:

  • Analyze customer behavior, churn, upgrades and downgrades and customer support issues to drive strategies...
Boston |

Wayfair is seeking a Head of Design to lead the development of brand definition and ensure our brand is appropriately interpreted through the teams work. The Head of Design will provide the creative vision for the design team and champion that vision across the organization. They will establish processes and practices for realizing the vision and set the bar for quality. This is a fantastic opportunity to shape the look and feel of our brand and direct a growing team of designers of all levels.

You will be an essential leader for the Wayfair Creative Teams mission to create...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to...

Boston |
ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.

You’ll be a leader of our people-powered software working directly with clients to solve their most complicated subscription pricing, packaging, and positioning problems. This role will require you to be an expert in building rapport, managing projects, and thinking critically and strategically.

What you’ll do:
 
  • Work to...
Cambridge |

We are looking for a Content Strategist/Designer to work alongside Soofa’s Customer Success Manager, developing engaging, relevant, and beautiful Soofa Sign campaigns to delight our clients. The ideal candidate is a big-picture thinker about creative projects who can design, write copy, and translate business goals into campaigns.

At Soofa, we enable city dwellers to co-create a thriving community. Join the fam!

 

Responsibilities

  • Develop creative concepts for Soofa campaigns in line with client goals and creative briefs
  • ...
Boston |

As we continue to rapidly expand our global team, we are hiring a Customer Success Manager to drive strategic thinking and deliver an industry-leading level of service to our Enterprise client base across NA.

At the core of our business is the global customer success team. Over 80 people across 10 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly...

Boston |

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at...

Boston |

Technical Program Specialist

Rapid7 is seeking a Technical Program Specialist to support the Customer Success Organizations growth. At Rapid7, we believe in simplifying the complex through shared visibility, analytics, and automation that unite customer teams around challenges and successes of cybersecurity. Our Customer Success Organization is the backbone of fulfilling that promise.

Position

As a Technical Program Specialist, youll be the Customer Success Gainsight administrator reporting to the Sr. Technical Program Manager in our Customer...

Boston |

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at ...

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |

The Senior Director of Security Outcomes and Program Development will provide a hands-on leadership opportunity for developing and leading Rapid7's strategies and programs for helping customers improve security outcomes. This person will partner with our Go to Market, Services and Product teams in developing and evolving our customer success strategies and security program development efforts, including working with our customers and partners to meet our growing customer needs around the world. This is a highly visible and critical role. If you are excited about the chance to be...

Boston |

Position Overview
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...

Boston |

Senior Advisory Services Consultant

Rapid7 Advisory Service Consultants are some of the most talented, well-seasoned cybersecurity leaders in the industry. Success in these roles means being part of a team who possess a passion for customer success, technology, and solving complex cybersecurity business problems with innovative solutions.

Advisory Services at Rapid7 deliver services that transform the way our customers manage their cybersecurity programs and set them up for long term success.

Our clients engage us to provide world-class...

Boston |

At Rapid7, our people are passionate about security, challenging convention to create a more secure future. As part of a talented and passionate team, Rapid7 Product Consulting helps customers build and cultivate an exceptional security program through the use of Rapid7s product suite.

Job Responsibilities:

  • Construct creative, solution-based approaches to architecture design, implementation and production roll-out of Rapid7 products

  • Perform high-quality product enablement training for new and existing...

Boston |

Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....

Boston |

Working within the Customer Solutions organization at Rapid7, the Manager Product Consulting is a key member with a specific focus on building a team, upholding standards, deploying Rapid7 solutions in complex enterprise environments meeting both technical and business needs; leading with a passion for customer success, security technology, and innovation.

Responsible for delivering product consulting services to Rapid7s enterprise customer-base as well as developing a standard methodology and team. Services revolve around Rapid7s many products and...

Boston |

Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response?

Rapid7's Incident Response Service team offers the opportunity to respond to active incidents, investigate historical breaches, and work with clients to simulate full-scale incidents. Our Incident Response Consultants pride themselves on their ability to think...

Boston |

Director, Product Consulting (SaaS)

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8000 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology...

Boston |

Position Overview

  • The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...
Boston |

About Brandwatch

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence...

Boston |

About Brandwatch

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence...

Boston |

About Brandwatch

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence...

Boston |

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. We give you accurate, comprehensive, and current insights into your computing environments to provide you the data you need to manage, transform, and optimize with confidence.


Technical Account Managers with Device42 work with and enable our largest and most strategic customers to realize business value through our software. TAMs combine technology expertise, process discipline, and passion for customer success.

...
Boston |

Who We Are:

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world-class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers, and more. Our work fuels all forms of on-site and off-site marketing and communication with our consumers, from TV to online video to social, email, direct mail, and more.

AllModern, Wayfairs modern brand, is seeking a Copywriter to take our rapidly evolving brand to the next...

Boston |

As Bullhorns Technical Operations Supervisor (Internally known as Tier III Support Engineering Supervisor), you will be responsible for a team that serves as the highest point of escalation for our clients in resolving the most complex technical and application-related inquiries. You will function as the leader of a crossroads group between various internal teams (engineering, development, support, professional services, sales engineering), ensuring that issues are solved efficiently and to the satisfaction of our customers. You will also be responsible...

Boston |

About Brightcove:

Brightcove is revolutionizing the way organizations deliver video experiences. We are the industry leader in this space, enabling our customers to deliver professional quality video to audiences on every screen. Our customers range from some of the largest media publishers to corporate marketing departments to large non-profit organizations, spanning the globe. With over 500 employees around the world, we have worked hard to create a company where talented, passionate people can thrive in a culture that values individual empowerment, excellence,...

Boston |


Onboarding Specialists at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to exceed our customers expectations when getting them up-and-running with Klaviyo. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience and support to our West Coast/APAC territory customers.

As an Onboarding Specialist, you will be the first point of contact with new Klaviyo customers...

Framingham |

It is rare to work at a company where you can help make a difference, even help save a life, and feel a sense of pride and accomplishment in your work. Here at Rave Mobile Safety, you will have that opportunity. Our suite of products are designed to foster quick, relevant, and actionable communication during times of high stress. Keeping people safe is our business.

Rave is seeking a self-motivated Customer Support Engineer with strong technical software skills. You should be passionate about improving public safety, innovative technology, and creating great software. We continue...

Boston |

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN,...

Cambridge |
Hydrow is looking for a Customer Support Agent (Technical) to join our team!
 
Hydrow is the Live Outdoor Reality (LOR)™ rower. With workouts led by world-class athletes, including some training for the U.S. National Rowing team, Hydrow delivers a live on-river rowing experience at-home that engages two times more of the body's muscles than biking or running. Now more than ever, people's over-scheduled, stressful lives leave little time for meaningful exercise and the soul-enriching opportunity to spend time outdoors. Hydrow's...
Boston |

At some point youve probably attended or scheduled a meeting -- maybe it was in a room, on video or over the phone -- then your meeting room gets stolen, you don't have the right resources, or you can't find where you need to be. Finding space and time to communicate can be painful. The problem is easy to understand but difficult to solve. That's where Robin comes in. We build software that coordinates meeting spaces, people and things in your workplace so you can get back to doing your best work.


Based in Boston, the DNA of...

Boston |
ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.

Our SaaS products are built for both client and internal use in the form of apps (native and web-based), dashboards, and various outcome-based UIs. As our Director of UI/UX, you’ll report directly into the Chief Product Officer, build and manage a team of Product and Marketing Designers, and develop strategies for our external and internal products.

What...
Boston |
ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.

Our SaaS products are built for both client and internal use in the form of apps (native and web-based), dashboards, and various outcome-based UIs. As a Senior Product Designer, you’ll work on a team of two Designers, report directly into the Chief Product Officer, and have creative ownership over the ideation, execution, and improvement process across various new and current...
Andover |

Blink was the result of one of the most successful crowdfunding campaigns ever and builds the completely wireless, affordable, and battery-operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. We are now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Do you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

The Director of...

New York |

Applecart deploys proprietary technology to run marketing campaigns that leverage positive customer word-of-mouth on behalf of brands. Last year we closed a $6 million funding round, led by global sports and entertainment leader Endeavor (with Endeavor CEO Ari Emanuel joining Applecart’s board) and other prominent tech investors including Aspect Ventures, former Yelp SVP of Engineering Michael Stoppelman, and Infinite Computer Solutions founder Sanjay Govil...

Boston |

Please note: This is a Pipeline Requisition only. A member of our Talent Acquisition team will be in touch as soon as this role becomes active.

WordStream is hiring dynamic, customer-centric, and passionate marketing individuals, to join our rapidly growing Customer Success Team! We are growing our services team rapidly and are looking for ambitious individuals interested in learning or expanding their search marketing background by rolling up their sleeves and diving in. As a Customer Success Associate, you will drive the success of our clients through...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

Boston |

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing to and communication with our consumers from TV to online video to social, email, direct mail and more.

Were on the lookout for a strong Manager to lead the design for one of our major brands: a visionary who can drive high-profile creative strategy and forge trusted relationships...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

Boston |

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help craft the future of the company. Join us as we empower the restaurant community to delight guests, do...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to...

Boston |

Catch is creating the first personal, portable benefits platform built for the future of work. We serve people who don't get benefits from an employer: freelancers, contractors, gigsters, part-time and other non-traditional workers who need a safety net.


Were looking for driven and mission-forward people to help us reimagine the tax, retirement, and health insurance systems in the U.S. to be simple, modern, and integrated.


Our Engagement & Support Team makes it easy for our...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Junior Solution Engineer to join our team in Farmington, CT. This is a full time position with full benefits. Role Overview The Junior Solution Engineer role is responsible for all managing all MACD (Moves, Adds, Changes, Deletes) requests for assigned clients...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Service Desk Coordinator to join our team in Waltham, MA. This is a full time position with full benefits.

The scope of essential job responsibilities includes but is not limited to:

  • Work with end-users to understand, triage, and repair...
Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Customer Success Center Engineer to join our team in Waltham, MA. This is a full time position with full benefits. Role Overview The Customer Success Center Engineer role provides multi-faceted support to NWN managed services clients/end users in an Information...

Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Boston |

The Vision

We're looking for an experienced and innovative Customer Support leader to set a new standard for creativity and change while redefining what it means to be a best-in-class, industry-leading Customer Support organization.

We believe that Customer Support is a strategic part of the relationship Salsify has with our customers. We dont believe in being a transactional Support organization; its crucial for us to partner with our customers, understand their goals, and ensure their success.

Key Responsibilities

The...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor...

Newton |

Sales Engineer

Examity, the world leader in online test integrity and the 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a Sales Engineer to join the growing team in our Newton, MA location.

Position Overview

Reporting to the Business Development & Retention Manager, the Sales Engineer will assist the business development teams in a pre-sales role, helping to manage and close new business opportunities. In addition, this role will partner with the engineering team...

Burlington |

Description

Solution Consultants provide onsite and remote consulting services to new and existing Everbridge Corporate, State and Local Government, and Healthcare customers. This responsibility includes training, recommendations on best practice use of the system, requirements gathering, solution design, software configuration, technical support, and documentation.

This individual will have excellent analytical and communication skills providing professional services in the arena of technical product implementation, training, and adoption for...

Burlington |

Description

Everbridge seeks a well-organized multi-tasker with proficient communication and technical skills to serve as the primary liaison to new clients, responsible for analyzing client needs and applying Everbridge software products to meet those needs. The Customer Implementation Specialist is expected to work with new customers to implement Everbridge software to accelerate their time to value, ultimately leading to contract renewals and growth revenue opportunities.

This exciting role will be a member of a new...

Burlington |

Description

The mission of Everbridge is to “Keep People Safe and Businesses Running”; with this in mind we are looking for an Engagement Manager to lead some our most complex customer accounts. You will primarily serve 3 functions: 

  1. Be the subject matter expert on the Everbridge Suite of products
  2. Work directly with some of our largest global customers in the deployment of Everbridge
  3. Lead project resources to achieve our mission for the customer.

Strategically, Engagement Managers play a strategic...

Burlington |

The Instructional Designer will generate client-facing eLearning for our web-based SaaS applications. Deliverables include videos and eLearning interactions. The Instructional Designer is enthusiastic about helping clients build confidence using our products for critical event management.  This position is based out of our Burlington, MA office.

About the Team:

  • The Instructional Designer will collaborate with other curriculum professionals on the Customer Learning team to meet client learning needs. This...
Burlington |

Description

Solution Consultants provide onsite and remote consulting services to new and existing Everbridge Corporate, State and Local Government, and Healthcare customers. This responsibility includes training, recommendations on best practice use of the system, requirements gathering, solution design, software configuration, technical support, and documentation.


This individual will have excellent analytical and communication skills providing professional services in the arena of technical product implementation, training, and...

Boston |


Were growing our hybrid marketing team to support the venture and help to delight our customers during this exciting phase of growth. If you want to deliver exceptional design work for a high growth company in the AI space...keep reading.


This position is ideal for you have at least 5 years of experience, of which 3 have been executing complex commercial design projects at an agency or within an internal design function at a strong brand.

Responsibilities:

  • To generate a...
Boston |

About Panorama Education:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor...

Waltham |

Our UX team is growing faster than ever and we need a Senior UX Designer that will think outside the box to deliver solutions that overcome customers pain points. You will be collaborating with product owners, developers, researchers and support staff to improve designs of current products that we offer in addition to creating user experiences on new ones. We will expect you to provide thoughtful and constructive critiques along the way and assist in the mentorship of more junior designers.

What youll do:

  • Work in a design driven development team that...
Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Are you excited to dive into new areas? Do you love asking questions and learning new things? ASICS Digital is looking for someone to step into a global training role on our growing digital marketing team!


This role will own the evolution of the global training program on marketing tools and technologies for ASICS marketing employees around the world. The goal of this role is to drive increased adoption and use of our new marketing tools, and our ideal candidate will take initiative to become a power user of ASICS' marketing...

Boston |

Dawn Foods is looking for a great UX Design talent to be one of the first ten hires in our new Digital Innovation Hub. We are a leading global bakery manufacturing and distribution organization with almost 100 years of history at the beginning of our digital journey. The Boston office has a mandate to drive the company’s external digital capabilities and to transform the overall business model while leveraging its rich heritage. It will be a journey. And you could be one of the charter members of the Digital Innovation Hub with a strong voice around how we work and what outcomes we...

Boston |

Localytics provides a digital engagement platform for many of the worlds top app publishers including ESPN, The New York Times, Microsoft, and The Weather Channel. Our customers rely on us to keep their mobile users happy and engaged. We provide tools to drive great app experiences including push messaging, mobile analytics, predictive analytics, and individualized in-app experiences.

The Senior Project Manager position offers a great opportunity to work with a highly talented, innovative team in order to create clean and efficient solutions and integrations for...

Boston |

About Brightcove

Brightcove is revolutionizing the way organizations deliver video experiences. We are the industry leader in this space, enabling our customers to deliver professional quality video to audiences on every screen. Our customers range from some of the largest media publishers to corporate marketing departments and large non-profit organizations, spanning the globe. With over 500 employees around the world, we have worked hard to create a company where talented, passionate people can thrive in a culture that values individual empowerment, excellence,...

Boston |

Is digital storytelling your passion? Are you as inspired by the message as you are the medium? We are looking for an experienced and innovative Director, Digital Marketing and Social Media. You will manage a team of high-performing marketing managers, lead social media and content marketing strategy and the creation of multi-channel digital marketing brand and product campaigns.


The right candidate will have a high level of energy, creativity, and attention to detail combined with a thorough understanding of digital content...

Cambridge |

Wistia Studios produces video content that makes people love the Wistia brand. Were small and mighty, but growing fast and looking for an experienced video editor to join our ranks. At Wistia, we believe that creating meaningful content brings value to our audience and is crucial for our success. Wistia Studios ensures that we have that content in development and production at all times.


As a video editor for Wistia Studios, you will bring your discerning eye and exceptional storytelling skills to our internal productions, and, of course, make sure they ship on time....

Westwood |

PURPOSE:

The Predictive Indexthe talent optimization leaderis an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is Better work, better world," and we take great pride in PIs power to supercharge workplace relationships and culture to achieve the unthinkable. Were our own best case study! Youll be working toward a mission that inspires you, and youll be surrounded by fun, smart, driven people day in and day out.

Theres a reason more than 8,000 companiesincluding Nissan, Citizens Bank, Drift,...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

Opportunity for experienced, senior-level Project Manager to lead and manage large-scale global enterprise/SaaS projects!


Come help us introduce the next generation of consumer engagement solutions that allow our clients to better segment and market the breadth of their customers through multiple channels. SessionM is looking for a super smart, super dedicated Senior Project Manager to to lead our large integration projects and integrate our customers systems with the SessionM platform. This position combines a great instinct...

Boston |
We are looking for an energetic engineer to join our Solutions Engineering team at Salsify.

Our Solutions Engineering is a highly skilled and experienced team that provides custom services to complement Salsifys out-of-the-box capabilities. Our robust approach is tailored to our most strategic customers business goals and allows them streamline the process of delivering the best product experience, everywhere their shoppers are.

This is a fast-paced role where you will utilize your strong engineering...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

The Strategic Account Management team plays a critical role in delivering successful outcomes for ezCaters highest-...

Medford |

Mautic is seeking a Customer Success Manager who is a proven leader that will help drive product adoption for our customers, share marketing best practices and train customers in implementing marketing strategies across their Mautic platform.

This individual will manage the customer experience across a specified customer base as well as meeting agreed upon engagement, expansion and retention targets. This individual will educate our customers on our innovative product and service offerings, set expectations for deliverables, retain customer testimonials, references, and case...

Boston |

Cogito is searching for a Customer Success Manager to support clients who have licensed the Cogito Dialog platform to improve the behavioral intelligence of their sales and service agents. The ideal candidate will be a self-starting problem solver who has a track record of getting things done!


On a daily basis the Customer Success Manager will work cross-departmentally to oversee a portfolio of clients and ensure each client is fully utilizing the platform and set up for long-term success.


...
Boston |

Eze Software Group (Eze Software) is seeking an Engagement Specialist to join the Compliance Product Specialist Team in its Boston office. If you like working with technology and participating in projects in a fast-paced, high energy environment, we want to hear from you!

 

This position is responsible for executing tasks and small projects, which serve as the foundational elements of the Eze Compliance implementation. The software deliverables will integrate with the client’s trading workflows through pre & intra trade compliance and be at the core of the...

Boston |

Eze Software is seeking an Associate Engagement Specialist to join the Product Specialist Team in its Boston office. If you like working with technology, taking charge of projects in a fast-paced, high energy environment, we want to hear from you!

This position is responsible for executing on tasks and small projects that are foundational elements for implementing the EzeSoft product suite. These deliverables will span the needs of our buy-side and sell-side client base. This person will work closely with Engagement Managers to ensure that their tasks and projects are delivered...

Boston |

Eze Software is seeking a Project Delivery Manager to join our BOS office. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Project Delivery Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

Job Functions:

  • Responsible for delivery of client projects from planning to execution and testing
  • Perform...

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