: Senior UX Designer
3 Van de Graaff Drive
Burlington, MA 01803

Employee Testimonials

Sophos Employee Testimonial
Sophos Employee Testimonial

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Job Purpose

Sophos are looking for a thoughtful, empathetic and experienced senior UX designer to be a key member of their UX team. You’ll work closely with other UX designers and researchers, product management at all levels and development team leads to design future features and products.

Cybersecurity threats increase exponentially every day. IT security products have become as complex as the networks and devices they secure. More people with less training must protect more devices, systems, and networks in their enterprises, businesses, and homes in an increasingly complex world. Making the complex available to people is a UX issue.

Main Duties

  • Translate user, product and business requirements into simple and intuitive interfaces
  • Design product UX in close collaboration with product managers and development teams
  • Conduct research to inform design decisions. Work with our researcher to plan and execute research projects, drawing on research from various areas of the business: analytics, customer insight, internal experts, interviews and competitor analysis
  • Designing and briefing usability testing sessions and, if needed, running sessions
  • Leading collaborative design workshops
  • Information architecture
  • Mapping customer and user journeys
  • Sketching, concept creation and wireframing
  • Creating interactive prototypes
  • Assist in the creation of user stories to feed into a SCRUM-based agile development team.

Skills & Experience

Essential:

  • Passion for designing quality products with a great user experience.
  • Experience of conducting UX research to get a deep understanding of customer needs
  • Awareness of key psychological principles that inform good design
  • You’ll need to work with visual designers, developers, product owners and technical architects to define product experience and champion the user.
  • Excellent communication skills - you will need to be able to explain, present and communicate your ideas clearly to a range of different stakeholders.
  • 5+ years UX experience
  • Solid design background
  • Experience of working in another Cybersecurity role
  • Mastery of wireframe and prototyping tools

Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact [email protected].

Full-time

Employee Testimonials

Sophos Employee Testimonial
Luca Besana
Channel Account Executive, Sales Si

Great company, impressive vision, and outstanding team. These are the ingredients of the Sophos recipe. Probably the best choice I’ve ever made in my life.

Sophos Employee Testimonial
Nicholas Sacchetto
Channel Account Executive, Sales

Since Day One, I realized that Sophos is a visionary company and at the same time very pragmatic. I joined a very solid team that is way ahead of the competition. What’s more, I really enjoy selling products I like.

Sophos Employee Testimonial
Abigail Igbuhay
Technical Support Engineer

To work at Sophos means to go out of your comfort zone and constantly craving for being a better you.

Sophos Employee Testimonial
James Calalo
Technical Support Engineer
It's very challenging. You will learn how to be self-reliant and be a team player at the same time.  The management recognizes the effort you exert,.  There is work-life balance and employees are friendly.