American Well: Senior UX Designer
75 State St.,
Boston, MA 02109



Senior UI Designer

American Well, a leading telehealth platform in the US, is seeking a highly motivated and professional individual with expertise in Visual Design. At American Well, we believe digital care delivery will transform healthcare. Our mission is to connect and enable providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. We do this by partnering with our clients to deliver video visits over mobile and web. We have doctors, therapists, and specialists on staff to help people get care when and where they need it most.

Brief Overview:

The Senior UI Designer will play a critical role in the Experience & Visual Design department. Specifically, the Senior UI Designer will craft intuitive, seamless interfaces for every user of our technology consumers, healthcare providers, staff, and administrators. You will work within a cross-functional team of Engineers, QA, UX Designers, and Product Managers, and you will stand sentinel over interactivity details and best practices. You will tackle complex tasks and translate them into easy-to-use screens and features, in relentless pursuit of an excellent user experience. You will produce hi-fidelity layouts, prototypes, and other design assets to facilitate the continuous development process, while adhering to UI best practices and approaches.

If you have a passion for solving complex problems and driving healthcare innovation, wed love to hear from you.

Core Responsibilities:

Create beautiful, intuitive and friendly user interfaces for our Web, iOS and Android Apps
Refine application visual styles and layouts. Prepare the necessary graphic specifications for prototyping and production
Collaborate with product managers and developers to develop and refine application screen layouts while optimizing usability
Tailor UI strategies to address different audiences including consumers, doctors, health plan executives and hospital administrators
Stay abreast of the latest web technologies and industry standards, paying close attention to the latest thinking in interaction, usability and layout


Prior experience designing robust enterprise-level software
Expert knowledge of Adobe Creative Cloud (especially Photoshop & Illustrator)
Strong knowledge of Sketch, Zeplin and other design tools
Ability to work within a fast-paced, collaborative environment and handle multiple projects with tight deadlines
Familiarity with Web technologies (HTML5, CSS3, etc.) and usability best practices
Familiarity with Microsoft Office products, specifically Word and PowerPoint
Minimum of 3 years experience in UI/UX design
Bachelors degree in Design or related field (Masters preferred)
A strong portfolio of UI work is required

Your Team:

Should you join American Well and the Experience and Visual Design team, you can expect:

The Experience and Visual Design team is a talented mix of designers, illustrators, and user interface experts. We support the full range of American Wells visual needs and are constantly developing delightful web and mobile interfaces, compelling marketing collateral and beautiful presentations. A veritable in-house visual agency, we are committed to changing the face of healthcare.
Leveraging the latest design tools and best practices of the industry, Visual Design makes it a point to always be learning and creating the best possible products.

Working at American Well

American Well is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. Were a go-getter culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. Our corporate headquarters are located in downtown Boston at 75 State Street in the heart of the city. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:
Unlimited Personal Time Off (Vacation time)
401K match
Competitive healthcare, dental and vision insurance plans
Free gym access on-site
Prime office space with views overlooking all of Boston
Complimentary snacks and drinks