Zipcar: Senior Systems Administrator
35 Thomson Pl,
Boston, MA 02210

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he duties and responsibilities of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned, as needed.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

  • Setup and manage mobile device policies in Intune
  • Provide escalation support to the helpdesk team, primarily for Active Directory, and Office 365 related tools
  • Manage updates, computer images, and other maintenance tasks for servers and workstation through SCCM and similar management tools
  • Automate common and repetitive IT tasks
  • Provide peer coaching, training, and document processes for the IT Services team
  • Collaborate with a distributed IT team in San Mateo, CA, Boston, MA and London, UK and partner teams in Avis Budget Group
  • Be part of 24/7 on-call rotation team

Requirements & Qualifications

To perform this job successfully, an individual should meet the following minimum requirements and qualifications:

  • Mobile Device Management through Intune
  • Jenkins or other automation tools
  • 3 to 5 years of Systems Administration experience
  • Strong proficiency with Microsoft Active Directory management in a corporate infrastructure
  • PowerShell scripting and automation
  • Office 365, Azure AD, and Exchange online management
  • Device configuration and management through SCCM or similar tool
  • Managing systems in a virtualized environment
  • Preferred: Experience with GIT and change management tools
  • Preferred: Managing Mac and/or Linux systems in an AD environment

Key Soft Skills 

  • Independent problem-solving ability, and ability to creatively solve complex problems
  • High level organizational and communication skills
  • Work calmly under pressure and maintain composure
  • Excellent customer service and people skills
  • Takes ownership of projects

Physical Demands and Working Conditions

Work is typically performed in an office environment with some physical demands, such as standing for long periods of time, bending, stretching, lifting and carrying up to 50 lbs., and normal exposure to everyday risks and discomfort requiring common safety precautions. 

Full-time