: Senior Salesforce Administrator (Contract)

Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our works made a real impact. Were the most-visited car-shopping site in the US, and we are growing fast in our international markets. Ready to come along for the ride?

The CarGurus Revenue Operations team is looking for a Contract Senior Salesforce Analyst to support the growing sales organization and its daily sales activities. This role will be a contract position lasting approximately 12 months.

The ideal candidate must be fluent in business requirements and Salesforce capabilities to drive value and promote growth within our Sales tool ecosystem. They should be a self-starter and able to manage numerous tasks and projects concurrently.

What You'll Do:

  • Gather and document business requirements for the Sales organization to drive value and user experience improvements
  • Support management of user profiles, roles, permission sets, public groups, and queues
  • Support management of our Salesforce tech stack including assigning licenses, troubleshooting issues, and training users
  • Support User Acceptance Testing on processes and functionality developed by our enterprise application teams
  • Assist in data import/export/updates
  • Employee provisioning and de-provisioning in SFDC
  • Configure fields, validation rules, page layouts, record types, reports and dashboards
  • Create training and user documentation, and maintain ongoing documentation processes as business needs evolve or features are added
  • Provide day to day end user support and assist users with best practices to improve and increase their knowledge of Salesforce.com and CPQ
  • Troubleshoot Salesforce and CPQ issues and escalate as needed
  • Have a deep understanding of our lead to cash process in order to assist on complex deals

Who You Are: 

  • Bachelor's degree in business, finance, or related field
  • 2+ years of experience in Sales/Revenue Operations, Salesforce Administrator, or Business Analyst role
  • Demonstrated SFDC proficiency (certified a plus)
  • Demonstrated experience using workflow rules, process builder and flows, reports/dashboards, and formula fields
  • Experience with Salesforce CPQ, DocuSign, and SKUID a plus
  • Excellent Excel and other Microsoft Office tools skills
  • Excellent communication skills

CarGurus Culture:

At CarGurus, we invest in our peoples professional growth with everything from learning and development programs to tuition reimbursement. Want to work on projects that expand your skill set without sacrificing your work/life balance? You got it. We also strive to provide perks and benefits that employees actually care about like free lunch, commuter subsidies, and more. That includes equity in the companyour way of showing that we want you here for the long haul.

We work hard every day to build the worlds most trusted and transparent automotive marketplace, but trust and transparency dont just apply to our consumers. They extend to our talent, too. We aim to create a workplace where everyone feels they can bring the ultimate expression of themselves and their potentialwhere you dont just fit, you thrive. We dont discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

In addition to the US, CarGurus operates sites in Canada and the UKwith other markets on the horizon. We have offices in Cambridge, MA; Detroit, MI; Dublin, Ireland; San Francisco, CA and London, UK. Check out our careers page to learn more.

Full-time

Employee Testimonials

STEPHANIE LAJOIE-LUBIN
DIVERSITY, INCLUSION, & BELONGING PROGRAM MANAGER

"At CarGurus, it’s important that our work around Diversity, Equity, and Inclusion truly creates belonging. Our goal is to ensure that everyone feels that they belong, that they can thrive and that their background, race, gender and intersectional identities are represented at all leadership levels across the company. We’re also striving to create more equity in our practices, and policies, and to foster a culture where inclusiveness is a reflex. This work is a journey, but we’re persistent and we look forward to growing and learning together along the way."

SPENCER DIONNE
LEARNING EXPERIENCE DESIGNER

"We believe that learning happens every day and everywhere. It’s the success and foundation of our pioneering mindset, and each Guru plays a role in the fostering of our culture of learning. We challenge and support each other in staying curious, finding opportunities for growth, and learning through moments of discomfort so that we can become and show up as the best versions of ourselves."

SAM ZALES
PRESIDENT & COO

"At CarGurus we're committed to empowering the professional growth of employees from all backgrounds by supporting them with the tools and opportunities to grow their careers at our company and beyond. This is ongoing work that encompasses all staff members, to support positive change within our organization and the industry as a whole."

SAM SHEEHAN
PISTONHEADS PRODUCTION EDITOR (A CARGURUS BRAND)

"The PistonHeads team is small, which makes it easy for us to engage with new things. Our teams aren’t just good at collaborating, they’re naturally integrated, so new and experienced employees alike can quickly find themselves learning about parts of the business they haven’t worked in before. This is especially possible in editorial, where our work is intertwined with what other teams are doing."

GINA FOLEY
SDR TEAM LEAD

"CarGurus has enabled and empowered me to invest in my growth. The people and passion here have inspired me to take on new challenges and not just develop my sales skills, but also explore leadership."

AMRINDER PAL SINGH
SENIOR SOFTWARE ENGINEER

"As an engineer, one of the things that I love most about working at CarGurus is the opportunity to innovate while solving complex problems. I feel empowered with the trust my manager and team show in me. I have the creative freedom to pursue projects that might be outside of our traditional scope. At CarGurus, we believe in experimenting and learning from our failures. The receptivity to new ideas makes me feel inspired and valued, something I haven’t experienced at other tech giants I’ve worked with."