Everbridge: Senior Sales Engineer
25 Corporate Dr., 4th Fl
Burlington, MA 01803

Employee Testimonials




Everbridge is seeking an experienced Technical Sales Engineer to support our growing team in the US. The Everbridge Sales Engineers are the primary technical resource for the field sales force and re-seller partners. This role is responsible for actively driving and managing the technology evaluation stage of the sales process and designing customer solutions that include Professional Services. The Senior Technical Sales Engineer must be able to articulate technology and product positioning to both business and technical users while establishing and maintaining strong relationships throughout the sales cycle.

About the team:  

  • The Sales Engineering team works with the sales team as the key technical advisors and product advocates for our products and services with both prospects and customers. Sales Engineers also scope and deliver service engagements that involve customization of the Everbridge SaaS platform and system integrations. 
  • Learn more about Everbridge and see photos of our offices here.
  • Meet the Everbridge team here.

Job Duties:

  • Providing product demonstrations, facilitating technical sales workshops, and conducting pilots
  • Acting as a technical lead in support of large solution deployments
  • Scoping field customizations and delivering functional specifications for integrations to third party systems.
  • Demonstrating Everbridge REST API and answering detailed technical questions about product capability and delivery infrastructure.
  • Persuading prospects that Everbridge services will best satisfy their needs in terms of quality and delivery
  • Providing training and producing support material for the sales team
  • Responding to functional and technical elements of RFIs/RFPs

Required Qualifications:

  • 8-10 years’ experience in software sales and services in a field facing engineering capacity
  • Working knowledge of Internet hosted applications, highly available architectures, computer security, telephony, and networking
  • Strong technical background with relational data structures, XML/SOAP, middleware architectures, and REST APIs
  • Java programming experience a plus
  • Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities
  • Ability to eliminate sales obstacles through creative and adaptive approaches
  • Outstanding communication skills (written and oral) including experience responding to RFIs/RFPs
  • Highly organized and driven by success, achievement and recognition 
  • Entrepreneurial spirit, intellectual curiosity and persuasive confidence
  • High energy level and a “can do” attitude
  • Strong time management skills with proficiency with the Microsoft Office Suite, Salesforce.com and web based applications
  • Ability to travel up to 50%
  • Bachelor’s degree (Computer Science or related a plus)

Employee Testimonials

Shane Garoutte
GM + VP, Tech Ops at Everbridge

"Tech companies that save lives are rare. A couple weeks ago, we learned that messages sent through Everbridge helped save a child. On the intrinsic value scale, that’s hard to top. That’s what I was looking for, and what many people who come to Everbridge are looking for. I wanted to be able to tell my kids I’m doing something that makes a difference." Read more.

Shaili Kapoor
Software Engineer

"If someone is looking to join Everbridge, I think the most important thing to know is that you need to be a team player and to take initiative. If you want to work somewhere that’s really collaborative, without any office politics, then I think this is the perfect place. People are really approachable. There are no egos getting in the way." Read more.

Ben Potter
Implementation Specialist

"The military is an organization of comradery and brotherhood, and that comes with a lot of accountability. Similarly, at work it’s important to understand your role in the bigger picture and how your success is measured — then you have to hold yourself accountable to that." Read more.

Kerry McDonough
Implementation Specialist

"There’s this positive energy, this excitement, in every room I walk into. Everyone is enthusiastic and generous, not only with each other, but with customers. I’ve worked places where, when people talk with a customer, their main goal is to finish the call. Here, people want to talk with customers. I think it goes along with our work culture. Everyone’s excited to be at a young, rapidly growing company, so everyone really goes above and beyond. People truly care about what they’re doing." Read more.