VentureFizz Job Board

148 Jobs Listed
Hopkinton |

* Remote Possibility for Candidates Out-Of-State

Your primary responsibilities are to assist our client users with questions and issues pertaining to the application of the software. This includes resolving support requests, troubleshooting issues, replicating scenarios for developers to address and in-house testing of software. Occasionally train customers on components of the system.

SPECIFIC DUTIES and RESPONSIBILITIES:

  • Gather information from the client and determine the issue by evaluating and analyzing the symptoms...
Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Boston |

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems ...

Braintree |

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard for me to give you my money? Thats the problem we solve for mid-market organizations across multiple verticalsprimarily utilities, local government, insurance, and consumer finance organizations.  

Invoice Clouds SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.  

As a company that values...

Boston |

Berxi is a fast-growing start-up within Berkshire Hathaway Specialty Insurance. We set out to build a modern, customer-focused, digital platform to help professionals and small businesses buy and manage insurance smarter and faster – all which saves them time and money. 

 

You will provide exceptional service to existing Berxi customers, and prospective customers, and drive growth through voice, chat, and email. We’re looking for problem solvers who are advocates for our customers and the Berxi brand. Product Specialists contribute directly to...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Newton |

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industrys most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the worlds leading organizations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders.

Job Description:

...

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Somerville |

The Project Manager, Client Onboarding joins our Customer Onboarding Team in the North America region, responsible for delivering a quick time to value solution via prescriptive onboarding to North American-based clients on Threat Intelligence and/or Security teams. This individual  owns the client engagement outcomes during the onboarding phase, working in tight partnership with the client and post-sales team on the following:

  1. Defining onboarding objectives and an outcomes-based onboarding plan, and shaping the strategic account plan for the year.
  2. ...
Boston |

Who We Are:

Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort.

We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU.

 

Position Summary:

Nothing is more critical to Cybereason's continued momentum...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Customer Support Representative (Contract Position) to join our...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking, professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Successful customers are the foundation of our business. At Formlabs, our Customer Team is filled with highly skilled 3D printing specialists who care about real people and their work. Were building a team that offers the best sales, support, and logistics to all our users around the world.

In this role, youll be the companys first point-of-contact for customer...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

JRNI is a scheduling platform for delivering and managing personalized experiences at scale, helping companies build customer relationships, increase revenue, and grow brand loyalty.

It’s an exciting time to join us. We’re in a steady state of growth, supporting enterprise household brands globally. We have offices in the UK, Australia, and two in the US, and are always looking for talented, driven people to join us! Life at JRNI is fast-paced and hands-on. We empower everyone by giving autonomy and exposure to real-life commercial decisions every day. We love seeing people...

Boston |

About the Role

As the Director of Customer Success Operations, you are responsible for driving the effectiveness and efficiency of our CS team. You will report to the SVP, Client Success, and will own in-depth, hands-on tasks along with managing a team of 4.

We are looking for an ambitious and driven individual to grow with us. Successful candidates will possess a continuous improvement mindset and be comfortable in a dynamic company environment with changing market and organizational requirements. You must be able to juggle multiple priorities and manage...

Boston |

InsightSquared is at the epicenter of the Revenue Intelligence revolution, helping to shape how sales, marketing and customer success professionals strategize, analyze and execute across their customer journey. Not only that...

  • Were funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.
  • Weve been named a leader in G2 Crowds Sales Analytics and Business Intelligence Platform Grids repeatedly.
  • We are a four-time winner of both The Boston Business Journals Best Places to Work and The Boston Globes Top Places...
Boston |

InsightSquared is at the epicenter of the Revenue Intelligence revolution, helping to shape how sales, marketing and customer success professionals strategize, analyze, and execute across their customer journey. Not only that...

  • We are funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com
  • We have been named a leader in G2 Crowds Sales Analytics and Business Intelligence Platform Grids repeatedly
  • We are a four-time winner of both The Boston Business Journals Best Places to Work and The Boston Globes Top...
Watertown |

Customer Success Engineer Associates play a vital part of our Customer Success organization, consulting with clients to help them utilize our state-of-the art technical capabilities for their best success. We are looking for an Entry-Level Customer Success Engineer who can consult with customers on configuration options as well as prioritize, structure, and analyze customer requirements.

Responsibilities:

  • Consult on, demonstrate, and implement all technical add-ons and use-cases of LeanIX (ex. Metrics, Microservices)
  • Guide developers on the...
Watertown |

LeanIX is looking for a reliable resource to deliver broad parts of customer service projects that relate to the LeanIX Professional Services offerings. The Consultant, Professional Services will take on ownership of project deliverables for our enterprise level customers. We are looking for an analytical individual who is able to approach issues in a structured way. The ideal candidate is motivated to grow and foster team spirit within the Professional Services team and overall at LeanIX.

Responsibilities:

  • Be a reliable resource for customers and...
Watertown |

We are looking for a hands-on and highly motivated team player with exceptional IT-Management skills and Cloud Management experience. You will take on full responsibility of projects for our strategic accounts, delivering discovery workshops via rollout-projects in order to establish an IT-Ecosystem using our LeanIX solutions as an enabler. Your work will be closely aligned with your colleagues from Customer Success and Sales teams within our Watertown office, as well as in Germany. You will be responsible for representing Professional Services in our Watertown office and foster routines...

Watertown |

We are looking for a Project Associate to join our OnSite Implementation team within our Customer Success division. Your job will be to support the client and internal teams on athenaNet implementation projects. But enough about us; lets talk about you.

You are consultative and can manage multiple clients and projects at once. You show your resourcefulness by finding creative ways to execute, even when theres not a predetermined path to follow. Building strong relationships and delivering customer-centric solutions come naturally to you. You are an influencer on your team and...

Watertown |

We are looking for a Service Integrity Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. Your mission will be to develop and implement solutions to improve customer value and athena operational efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the technical and industry knowledge. You are an effective team member and display initiative and flexibility in team goal...

Watertown |

We are looking for a Service Integrity Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. Your mission will be to develop and implement solutions to improve customer value and athena operational efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the technical and industry knowledge. You are an effective team member and display initiative and flexibility in team goal orientation in an...

Watertown |

We are looking for a Payer Knowledge Associate to join our Payer Knowledge Services team within our Tech Enabled Services division. Your job will be to research, communicate, and manage complex payer and industry changes that impact athenahealth and its operations or strategies. But enough about us; lets talk about you.

You like to learn about key healthcare industry players and trends at both macro and micro levels. You like to be the gatekeeper of the research and knowledge gained and disseminate amongst your stakeholders in order to help support changes across athenas services...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in...
Boston |

Opportunity for experienced, senior-level Project Manager to lead and manage large-scale global enterprise/SaaS projects!


Come help us introduce the next generation of consumer engagement solutions that allow our clients to better segment and market the breadth of their customers through multiple channels. SessionM is looking for a super smart, super dedicated Senior Project Manager to to lead our large integration projects and integrate our customers systems with the SessionM platform. This position combines a great instinct...

Boston |

About the Job

We’re looking for a motivated, analytical individual to help us ensure our customers’ exceptional product experience. Customer happiness is the driving force of our success, and it takes a lot of thought, care, patience, persistence, and knowledge.

You will interact directly with customers (through Zendesk) to hunt down solutions to their problems, to inform our product roadmap, and to assist with scaling our Support operations for substantial growth. Toward these ends, you will work closely with all of our departments, especially the...

Watertown |

Markforged is reinventing manufacturing with the most affordable 3D metal and carbon fiber printers capable of producing parts strong enough for the factory floor. Engineers, designers, and manufacturing professionals all over the world rely on Markforged metal and composite printers for tooling, fixtures, functional prototyping, and high-value end-use production and optimizing their manufacturing and supply chains. Founded in 2013 and based in Watertown, MA, Markforged has about 300 employees globally, with $137 million in both strategic and venture capital. Markforgeds...

Framingham |

The Opportunity:

Our Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman. They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in...
Newton |

Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Manager, Quality Assurance & Service Excellence to join the growing team in our Newton, MA location.

Position Overview

In this role, you will be responsible for implementing a unified QA strategy across our internal and third-party operation centers. The Manager will be responsible for driving improvements to key metrics, managing and scaling our internal QA team, and partnering with stakeholders to effect...

Waltham |

At Yottaa, we’re dynamically changing how major retailers think about the eCommerce channel. By improving site performance by over 30%, our Acceleration Platform makes the shopping experience fast, smooth, and engaging. It gives our clients the freedom to innovate with new technologies, significantly increase their conversions by almost 10% on average, and it allows them to direct their development resources to create new functionality.

Your Role

Yottaa is seeking a strong technically skilled and customer focused Technical Account Manager. This role is...

Waltham |

Overview

ZoomInfo, a DiscoverOrg company, is looking for an experienced, results-oriented Customer Support Specialist who excels at communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals.

Responsibilities

  • Support the Onboarding and Account Management teams by providing customer education, training and issue resolution
  • Document best practices and other useful information to...
Boston |

We are looking for a passionate, driven leader to take compliance and deliverability at Klaviyo to the next level.  This is a unique role where you will be challenged to balance technology and people to drive the optimal business outcomes and customer experience.  It's a role that encompasses technical infrastructure, software systems, and a team of talented individuals. 

How Youll Make a Difference

  • Think critically about what the team offers and how it executes. Proposes and implements changes to systems and processes to help the team be successful...
Cambridge |

Director of Operations
Boston, MA
Office/Campus Address: 1 Education Street, Cambridge, MA 02141
Reports to: Campus Dean

The Opportunity

Hult seeks an accomplished and visionary Director of Operations who will guide the institutions efforts to provide the very best student experience. The position requires a talented and experienced leader of people and programs who thinks strategically, manages resources wisely, acts with the highest degree of integrity, and inspires the confidence and trust of others. The incumbent...

Boston |

Our award-winning Customer Success team is on the hunt for a Project Manager to join out growing team to help deliver complex onboardings for our Fortune 500 customer base.

What you'll be doing:

  • Create project plans for onboarding of new clients that take a project through the three primary stages of implementation starting with design, moving to a development phase, and through delivery to launch
  • Coordinate with internal and external stakeholders to get sign offs on project plans, scope and delivery timelines
  • Break projects into...
Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers, specifically focusing on integrating 3D printing into dental laboratories and offices

If youre looking to define the customer...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Cambridge |

The Opportunity

As a Resident Assistant, youll be responsible for contributing to the overall success of Hult House and the Hult Boston community by:

  • Assisting with student moves, hall closings, and other large-scale operational initiatives.

Maintaining a safe and positive learning community in residence through active engagement with residents and policy enforcement

Qualifications:

  • Outstanding customer service and cultural sensitivity skills, as well as the ability to maintain composure in a dynamic...
Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Director, Customer Support for our Lexington, MA office.

Job...

Framingham |

Solution Delivery Manager

In support of our Account Management efforts, we are looking for a unique individual to build trusted relationships with our customers, help those customers understand the value of our services, and show them how they can be successful leveraging Applause across their digital experience initiatives. This person will partner closely with our sales, marketing, community, and product teams, to manage successful customer engagements. This position in based at our HQ in Framingham, MA.

The person in...

Boston |

You are responsible for onboarding new Enterprise customers and developing successful, lasting relationships with their teams. You are, at heart, an advocate and a guide, both for your customers and internally at Filtered, sharing what works and being a productive agent of change and growth where improvement is possible. You are eager to work with the rest of the Filtered team to uncover new ways to make Filtered a part of everyday life and to improve our product. You are motivated by the idea of partnering with the world’s top brands to help them finally fix technical hiring.

...
Cambridge |

Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud. Headquartered in Cambridge, Mass., Devo is backed by Insight Partners, Georgian, and Bessemer Venture Partners. Learn more at ...

Boston |

ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.



As a Client Strategist, youll work directly with global clients to solve their most complicated subscription pricing, monetization, and growth challenges. This role will require you to be an expert in building trust and rapport, managing client projects and deliverables, and thinking strategically.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

Description:

Our Customer Success team is on a mission to help customers grow by delivering best-in-class services and support with the overarching goal of helping customers achieve their business goals. That means youre solving for the customer every day and enjoy coming up with the creative solutions they need to be more successful.

Responsibilities:

Customer Success Managers will ascertain customer goals and collaborate on customized strategic plans to drive business value through the LinkSquares platform. CSM's will engage customers via strategy calls and emails...

Somerville |

Were seeking a Curriculum Developer to create, adapt, edit, and maintain training content for virtual, live, and eLearning delivery. 

What youll do as a Curriculum Developer:

  • Work with Instructional Designer to plan, create, analyze, and update training materials that address multiple learning styles and modalities of instruction
  • Utilize educational frameworks to design learning paths and assessment tools for clients and Futurists
  • Design and produce supplemental learning materials, such as printable job aids and quick reference guides...
Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies.

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And were searching for passionate, talented people to join the Rightpoint team.

Our Commitment to...

Cambridge |

New to market, incredibly innovative, and already recognized as one of the Boston Globes Top Places to Work, Hydrow is the Live Outdoor Reality (LOR) rowing machine that delivers on-river experiences at home with workouts led by world-class athletes. Engaging twice as many muscles as cycling (86%, in fact), Hydrows interactive technology delivers challenging virtual fitness programs, including On the Mat offerings like yoga and Pilates from gorgeous locations around the world.


Hydrow connects users with an entire community of...

Watertown |

We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.


Responsibilities

  • Close collaboration with Sales, Marketing and Product Development
  • Regular care of customer accounts and ensuring continuous communication...
New York |

Engagement Consultant, Compliance

About the Team:
SS&C Eze is seeking an Engagement Consultant to join the Product Engagement Group in its Boston office. The Product Engagement group acts as subject matter experts within the industry, providing insight into best practices within their area of expertise.

The Product Engagement – Compliance team consults our clients on the pre- and post-trade compliance capabilities of the Order Management System (OMS) and Execution Management System (EMS) offered by SS...

Boston |

The Professional Services is a global team of product experts whose mission is to enable customers to turn social data into practical insights that inform strategic business decisions. We provide customers with a tailored and scalable data and visualisation ecosystem, as well as education programs that empower customers with the knowledge and skills to confidently use Brandwatch and utilise social intelligence to harness the power of social across the enterprise.

The Manager role is a leadership position reporting to the Director of Project Management. In this role you will...

Boston |

A Starburst Customer Success Manager will be expected to manage all of a customer’s technical issues, from tuning JVMs for high performance to customizations to architectural planning. You’ll then take that knowledge and work with our engineers to implement the next generation of Starburst Presto. You will be in both the trenches and the boardroom - our CSM's can do it all for our customers.

 

We are the Presto company --- At Starburst, our team is a major contributor to the open source Presto project. We consist of many of the experts and committers...

Boston |

Manager, Customer Onboarding Services 

About Drift  

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About...

Burlington |

Desktop Metal, based in Burlington, Massachusetts, is reinventing how engineering and manufacturing teams produce metal parts - from prototyping through to mass production. Our mission is to advance product innovation with metal 3D printing.

Founded in 2015 by leaders in advanced manufacturing, metallurgy, and robotics, the company addresses the unmet challenges of speed, cost, and quality to make metal 3D printing an essential tool for engineers and manufacturers around the world. Desktop Metal has raised a total of $438 million in financing. Among the companys investors...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Waltham |

At Yottaa, we’re dynamically changing how major retailers think about the eCommerce channel. By improving site performance by over 30%, our Acceleration Platform makes the shopping experience fast, smooth, and engaging. It gives our clients the freedom to innovate with new technologies, significantly increase their conversions by almost 10% on average, and it allows them to direct their development resources to create new functionality.

Your Role

As Yottaa's Director of Customer Success you will become an expert in Yottaa's software solutions and...

Boston |

About You:

We are looking for the next Product Support Specialist to join our mission of providing impactful and efficient support to our partners. The Product Support team works closely with educators, administrators and other district stakeholders to help them maximize the tools Ellevation offers to better serve their EL student population. We deliver thoughtful and efficient solutions to our partners by combining communication skills, such as active listening, with technological skills such as Excel, JIRA and SQL. Additionally, we work every...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic communicators to...
Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and has over 400 employees. Our...

Lexington |

The Solutions Design Team is looking for an innovative and solution-centric engineer to be a Principal Solution Architect. Architects are responsible for analyzing our customers' operations and processes to achieve optimal system design and performance for our solutions. As a Principal Solutions Architect you will interact with customers and internal team members throughout the pre-sales process. Successful candidates will be innovative, have strong technical problem-solving abilities, excellent project management skills, and the ability to communicate effectively...

Watertown |

Customer Success Engineering is a vital part of our Customer Success organization, leading clients to utilize our state-of-the art technical capabilities for their best success. We are looking for a Senior Customer Success Engineer who can assume leadership both inside and outside the team. Inside the team, you are committed to mentor and guide junior colleagues. Outside the team, you strive to create an exceptional track record of solving technical customer issues together with the Customer Success Manager, and aim to represent LeanIXs technical leadership and to incubate new...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

The Professional Services is a global team of product experts whose mission is to enable customers to turn social data into practical insights that inform strategic business decisions. We provide customers with a tailored and scalable data and visualisation ecosystem, as well as education programs that empower customers with the knowledge and skills to confidently use Brandwatch and utilise social intelligence to harness the power of social across the enterprise.

The Onboarding Manager role is a leadership position reporting to the Director of Onboarding. In this role you will...

Boston |

About Drift

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the team

We put the customer at the center of...

Boston |

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers.  

The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT...

Waltham |

Client Integration Engineer

The Client Integration Engineer is a key member of the Customer Integrations and Implementation team and has responsibility for assisting clients through the technical implementation of one or more of ZoomInfos customer-facing solutions. Solutions include but are not limited to InboxAI, Engage, FormComplete and Enrich. This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications.

...
Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in...
Boston |

About Brightcove 

Brightcove is revolutionizing the way organizations deliver video experiences. We have an opportunity for someone to work directly with leading brands around the world to help them accomplish their marketing goals through our products and services. The Customer Success Manager will play an integral role in an organization that is building products and online services that promise to transform the way these leading global brands engage with their customers through video.

Position Overview

We are searching for an...

Boston |

About Brightcove

Brightcove is revolutionizing the way organizations deliver video experiences. We are passionate about online video, and day in and day out we help our customers focus on using video to move their business in meaningful ways, whether thats in broadcasting or publishing, marketing, or enterprise communications. We do this through continuous technical innovation, nurturing a broad video-centric ecosystem, and by being a true partner to our customers. Video moves us and it moves our customers, thousands of them in over 70 countries.

...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

Reggora is a fast-growth, early stage fintech company transforming the market for real estate valuation. We are quickly building our Boston-based team following our recent round of Series A funding and are looking for motivated, experienced professionals to jump in and help us scale.

Reggora is seeking several Customer Success Representatives to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform technology. This...

Boston |

Reggora is seeking an Solutions Engineer to join our rapidly growing Implementation team. This Engineer will be responsible for managing the integration and implementation of both partners and clients who want to build into our open API, leading all necessary internal and external communication to ensure expedited and successful project closure. This role will be involved in both pre- and post-sales activities, but functions primarily as part of the Customer Success team to implement and optimize Reggoras solutions and lead integration and data migration projects for...

Watertown |

Markforged is reinventing manufacturing so you can build anything you imagine. As the fastest-growing additive manufacturing company in the US, Markforged provides the most affordable metal and carbon fiber 3D printers on the market. Engineers, designers, and manufacturing professionals all over the world rely on Markforged products for tooling, fixtures, functional prototyping, and production parts to optimize their manufacturing operations and supply chains. Founded in 2013 and based in Watertown, MA, Markforged has about 300 employees globally and $137 million in both...

Boston |

About Drift

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the team

We put...

Waltham |

At connectRN, we believe that nurses and nursing professionals are the heart of healthcare. Using our disruptive technology, our community of caregivers design their own work schedules, tap into new career opportunities and connect with a global network of clinicians. Our facility partners rely on us for on-demand access to reliable clinicians and a platform they can trust.


We are looking for an empathetic communicator to respond to inquiries from our nurses and facilities. The Customer Success Specialist will interact with...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Cambridge |

Company Description

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding investors NEA and GV, Tamr...

Boston |

Seismic is seeking a hands-on, experienced, Customer Advocacy Manager. The ideal candidate is passionate about building relationships with customers, engaging them in programs that drive mutual success, and working with them to bring their success stories to market. This position is directly associated with influencing revenue growth, brand building, and retention efforts, through the creation of compelling advocacy relationships that contribute to our customers overall experience and success. Experience working with Sales, Marketing, Customer Success organizations to support growth is a...

Boston |

The ASICS Digital Creative Team dreams up and creates digital-first campaigns that promote ASICSs product and services, from major shoe launches to our loyalty program. As our scope of work broadens, were looking for a mid-level or senior copywriter to join our growing team and help us bring our work to the next level of creative excellence.

Reporting to the Associate Creative Director, youll write engaging copy that delivers against the ASICS brand mission for digital campaigns (typical deliverables include landing pages, ecomm...

Pages