PatientPing is an innovative care collaboration platform that reduces the cost of healthcare and improves patient outcomes by seamlessly connecting providers to coordinate patient care. The platform enables providers and payers to collaborate on shared patients in real-time to reach their shared goals of improving quality of care for patients and efficiency of our healthcare system. Our investors include tech and healthcare investors (A16Z, Google Ventures, Transformation Capital, and F-Prime) and we are in our most exciting growth stage yet.

Job Description:

Our technology-powered care coordination platform supports clinicians in identifying patients that require care coordination interventions in real time. Now we are enhancing that platform with a services layer, and need an experienced Senior Product Manager to work with internal business and clinical stakeholders to launch this new business initiative and find product-market fit in an entirely new domain.

What Success Looks Like:

In 3 Months

You understand the existing processes & tools for facilitating core use cases of the PatientPing product suite, in particular our core care coordination product Pings

You are providing daily guidance to a cross functional team of business operations and clinical leaders to plan and clearly understand short-term deliverables, while coordinating with the broader product organization to contribute to the medium- to long-term roadmap.

You are triaging, prioritizing, and making tradeoffs, balancing competing needs & interests for a soon to be launched offering

In 6 Months

Developing a product strategy for an entirely new business line, utilizing PatientPings existing resources, expertise, and prior customer relationships. Execute on this strategy to find product market fit and build a repeatable revenue stream.

Becoming the companys product domain expert for technology enabled services, by meeting regularly with clients and building empathy for their operational workflows.

Serving as a thought leader for the New Business Services GM and clinical lead, as well as PatientPings product team. Helping incorporate our new business initiatives product strategy into our broader product vision, and ensure alignment across the software and services platform.

In 12 Months

You are managing a long-term product roadmap that connects to PatientPing KPIs and success metrics, our overall product strategy, as well as key customer problem themes for 2022 and beyond.

What You Need:

At least 5 years of overall experience in product management, with a clear record of successful delivery and impact in collaboration with a healthcare services team.

Product management experience in an enterprise setting, particularly on a healthcare technology enabled services product. Experience working directly with client stakeholders and clinical teams is required.

Very strong critical thinking and analysis skills. Ability to break down an ambiguous problem, use data-informed brainstorming, identify goals and clear metrics, and design services or technology solution hypotheses

Desire to partner with design and experience working within a design first process, running experiments, and iterating on ideas to benefit end users.

Experience with care coordination platforms is a plus

What You Get:

Join one of the fastest growing health-tech companies in the country

Have the autonomy to build something with a brilliant and enthusiastically supportive team

Become an expert on how technology can substantially improve the care experience for both patients and providers, at a networks business that touches the majority of healthcare delivery, and work closely with the countrys most innovative health systems

Learn best practices from world-class investors and advisors

Receive competitive cash and equity compensation with health, dental, and other benefits

PatientPing is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.