Wayfair: Senior Product Manager
4 Copley Place - Floor 7
Boston, MA 02116

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By applying to this position, your application is automatically considered for the range of PM leadership roles we have at Wayfair. If we think you might be a fit, a recruiter will reach out to learn more about your background and discuss relevant positions in more detail.

Who We Are:

Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, dcor, home improvement, housewares and more. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product teams ensure that were building technology that solves important customer problems in elegant, scalable, measurable ways.

Our Product organization includes a variety of teams solving interesting problems:

  • Storefront, our consumer-facing Product team, is tackling a wide array of fascinating, incredibly difficult problems - like helping a massive, rapidly growing global customer base efficiently find the perfect products from our catalog of >10M items (with the majority of traffic on mobile), building 2-sided marketplaces to connect consumers with interior designers and contractors, and leveraging A/R and Computer Vision to help customers visualize products in their space.
  • Ad Tech & Customer Intelligence (ATCI) builds products that let Wayfair communicate with new and existing customers effectively across advertising, email, and onsite touchpoints. This team is at the intersection of product, marketing, data science, and technology which allows us to be a leader in the Ad Technology space.
  • Our Supply Chain product team ensures the right products are in stock, in the right places, at the right time, with the right cost profile to enable valuable delivery experiences for our customers, and differentiated value for our suppliers and carriers. We power availability, speed, and cost reduction across the value chain, from forecast to home delivery and post-delivery services.
  • Our Operations Product teams (Catalog, Sales, Service, and Enterprise) drive the development of the world-class software products that power Wayfairs transformation of retail for home. These teams create new and innovative services for customers and build the backbone of Wayfairs pricing, merchandising, and enterprise operations. Whether on desktop, mobile web, app, or any of our proprietary internal platforms, we leverage data, user-centric design, machine learning, and Agile to achieve operational excellence, fueling company growth.

Across all product teams we have a modern tech stack including sophisticated capabilities around AI, data science, multivariate testing and personalization. Were a highly collaborative, supportive team that values learning, psychological safety and intentional career development.

What Youll Do:

  • Establish vision, strategy and product roadmap for a cross functional group of development teams across all platforms. You will own your roadmap, measure performance, keep your pulse on the customer, anticipate bottlenecks, make tradeoffs, and take acceptable risks to maximize the benefit for our customer and business
  • Build and lead a cross-functional team of engineers, designers, analysts, data scientists, and other internal partners to envision, build, and deliver experiences that impact tens of millions of consumers
  • Lead your teams to deliver business impact by launching and iteratively optimizing products that improve our user experience in ways that lead to scalable, measurable gains in metrics that you will largely define

What Youll Need:

  • 7+ years of product management experience in an agile development environment, ideally with exposure to a relevant product area (eCommerce or B2C; SaaS platforms; API experience)
  • 3+ years experience successfully leading and growing teams that are highly effective both in terms of business impact and team culture
  • Excellent analytical skills with demonstrated experience with hypothesis-driven learning and turning data into actionable insights
  • Superior communication skills with demonstrated ability to navigate a complex organization and generate buy-in for ideas and plans
  • Entrepreneurial mindset, with a bias for action and ability to deal with ambiguity and rapidly changing environments
  • Bachelors degree or equivalent practical experience

Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Full-time