Chewy: Senior Product Designer

Our Opportunity:

Are you a creative, results-oriented designer with a passion for all things digital? Here at Chewy, were looking for a Senior Product Designer in our Boston office to elevate our digital presence and create new customer-centric experiences on the website that capture the WOW factor that our shoppers know and love.

As part of our Product Design team in Boston, MA, the ideal candidate will bring a forward-thinking design aesthetic, demonstrated knowledge of industry best practices, and the drive to deliver results as part of a dynamic, cross-functional team.

What You'll Do:

  • Work closely with cross-functional teams of product managers, software developers, UX designers, and user researchers to maintain, improve, and invent the Chewy app experience across the iOS and Android Apps
  • Design user flows and articulate your design process, inspiration, and decisions to internal stakeholders
  • Advocate for the customer, collaborating with product managers and software developers to bring to life the best possible customer experience
  • Attend and actively participate in daily stand-up, grooming, planning, and sprint retrospective meetings
  • Perform design review and provide feedback to software developers during development process
  • Mentor junior App designers to help them improve their craft and experiment new ideas

What You'll Need:

  • Bachelors degree or equivalent experience
  • 6+ years of experience in an agency or tech/product setting, building digital products/experiences in an agile software development process
  • Stellar portfolio
  • Empathy for our customers and your teammates
  • To be T-shaped, with knowledge and experience across a variety of skill sets, but go very deep on one or two
  • White-boarding / sketching skills, and excellent verbal and written communication skills
  • Experience with Sketch, InVision, or other comparable design and prototyping tools
  • A sense of humor
  • Ability to teach something - show us your superpower
  • Position may require travel

Bonus:

  • iOS and Android experience
  • Knowledge of current front-end technologies from HTML, SCSS, JavaScript (Vue), to X-code, Android Studio, etc., you know whats possible and realistic on each platform
  • Dribble Account
  • E-commerce experience
  • Animation chops

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact HR@Chewy.com.

Full-time

Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.