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Boston |

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at...

Boston |

Technical Program Specialist

Rapid7 is seeking a Technical Program Specialist to support the Customer Success Organizations growth. At Rapid7, we believe in simplifying the complex through shared visibility, analytics, and automation that unite customer teams around challenges and successes of cybersecurity. Our Customer Success Organization is the backbone of fulfilling that promise.

Position

As a Technical Program Specialist, youll be the Customer Success Gainsight administrator reporting to the Sr. Technical Program Manager in our Customer...

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |

The Senior Director of Security Outcomes and Program Development will provide a hands-on leadership opportunity for developing and leading Rapid7's strategies and programs for helping customers improve security outcomes. This person will partner with our Go to Market, Services and Product teams in developing and evolving our customer success strategies and security program development efforts, including working with our customers and partners to meet our growing customer needs around the world. This is a highly visible and critical role. If you are excited about the chance to be...

Boston |

Position Overview
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...

Boston |

Senior Advisory Services Consultant

Rapid7 Advisory Service Consultants are some of the most talented, well-seasoned cybersecurity leaders in the industry. Success in these roles means being part of a team who possess a passion for customer success, technology, and solving complex cybersecurity business problems with innovative solutions.

Advisory Services at Rapid7 deliver services that transform the way our customers manage their cybersecurity programs and set them up for long term success.

Our clients engage us to provide world-class...

Boston |

At Rapid7, our people are passionate about security, challenging convention to create a more secure future. As part of a talented and passionate team, Rapid7 Product Consulting helps customers build and cultivate an exceptional security program through the use of Rapid7s product suite.

Job Responsibilities:

  • Construct creative, solution-based approaches to architecture design, implementation and production roll-out of Rapid7 products

  • Perform high-quality product enablement training for new and existing...

Boston |
Company Description
Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and...
Boston |

Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response?

Rapid7's Incident Response Service team offers the opportunity to respond to active incidents, investigate historical breaches, and work with clients to simulate full-scale incidents. Our Incident Response Consultants pride themselves on their ability to think...

Boston |

Director, Product Security Consulting

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8000 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology...

Boston |

Position Overview

  • The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...
New York |

**Company Background**

SaaS is taking over the business world, empowering teams to drive productivity using apps they love. In fact, Cisco estimates that 75% of workloads will be SaaS-only by 2021. This rise of SaaS has distributed IT management across the entire organization, creating an overall lack of visibility. While extensive toolsets exist to manage the traditional IT stack (things like networking, infrastructure, and hardware), no equivalent existed for the IT business operations (SaaS) stack.

That’s why we created Blissfully: to be a real-time source of truth,...

New York |

**Company Background**

SaaS is taking over the business world, empowering teams to drive productivity using apps they love. In fact, Cisco estimates that 75% of workloads will be SaaS-only by 2021. This rise of SaaS has distributed IT management across the entire organization, creating an overall lack of visibility. While extensive toolsets exist to manage the traditional IT stack (things like networking, infrastructure, and hardware), no equivalent existed for the IT business operations (SaaS) stack.

That’s why we created Blissfully: to be a real-time source of truth,...

Boston |

Senior Product Designer

Rocket Insights (part of Dept) is looking for designers who want to build great products with great teams. Our philosophy is to hire smart, client-facing employees who can both build products right (design elegant user experiences) and also build the right product (understand and execute on our clients business goals).

About Us

Rocket Insights is a fast-growing, tight-knit group of experienced designers and engineers who love building products with like-minded...

Boston |

Overview

As a Veson Nautical Software Support Analyst you will provide technical support for the world’s leading developer of commercial maritime shipping software. You will have a deep understanding of our customer’s workflow and processes and will work independently and in collaboration as necessary to research and troubleshoot issues and implement appropriate solutions.

 

Veson Nautical is the leading provider of the software solutions that propel maritime shipping. For over 15 years, Veson Nautical has continuously raised the standards for innovation within the...

Boston |

SessionM is looking for an exceptional Pre-Sales Solution Consultant to join our North America team. The Solution Consultant is the primary trusted technical advisor and solution designer for the sales team, helping to ensure our customers are delivered the right solution and have an exceptional experience throughout the entire process.

Responsibilities

  • Technical Support - Having a mastery of the platform, the Solutions Consultant will partner with their assigned sales rep and provide technical support for all deals in their pipeline. This support...
Boston |

Reporting to the Product Design Lead, the product designer collaborates with members of the Product, Engineering, and Creative teams to imagine and build user-centric learning experiences delivered via our online learning platform. Using a solve, learn, teach model, the platform helps individuals and teams find answers to in-the-moment technology challenges, develop deep expertise in hundreds of today's business and technology topics, and become highly-engaged life-long learners.

*** Please SUBMIT your portfolio with your resume.***

The product designer has...

Boston |

Reporting to the Product Design Lead, the product designer collaborates with members of the Product, Engineering, and Creative teams to imagine and build user-centric learning experiences delivered via our online learning platform. Using a solve, learn, teach model, the platform helps individuals and teams find answers to in-the-moment technology challenges, develop deep expertise in hundreds of today's business and technology topics, and become highly-engaged life-long learners.

*** Please SUBMIT your portfolio with your resume.***

The product designer has...

Cambridge |

Traveler Support Specialist
EF College Study
Boston, MA
Start Date: December 2, 2019

Are you passionate about study abroad? Do you want to prepare and support students as they embark on the life-changing experience of studying abroad? If so, join our team!

As a Traveler Support Specialist, you will act as the primary resource for our students as they prepare to travel on a short-term EF College Study program! You will manage all aspects of the customer life cycle - from the moment they enroll, through the months preparing for departure, up...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Hopkinton |

JOB SUMMARY:

PrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs) to deliver world-class HR, benefits and payroll to small and medium-sized businesses.

This job is based in Sarasota Florida, and is part of the team that builds and integrates technology from PrismHR's CRM platform ClientSpace. ClientSpace technology extends the PrismHR Platform so it now helps HROs optimize business processes...

Hopkinton |

We have enjoyed rapid growth as an organization and to take our operational effectiveness to the next level, we are looking for a leader to build out and manage the business operations of our Professional Services (PS) department. You will play a key role in ensuring the productivity, efficiency, and effectiveness of PrismHR’s PS teams. 

Your mission is to achieve and maintain operational excellence for the PS team in support of three equally important goals: enabling our customers to be successful on our platform, driving revenue and profitability, and providing our people...

Boston |

Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.

We are very interested in individuals who have a track...

Boston |

About Klaviyo

Klaviyo is one of Bostons hottest startups. We craft software helping thousands of ecommerce companies to have engaging relationships with hundreds of millions of consumers. We love taking on tough engineering problems and look for customer success engineers who also like staying close to customers. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.


Success Engineering

...
Cambridge |
We are seeking an experienced front end engineer to join our team focused on developing cloud-based services to expand the reach and capabilities of our award-­winning audio applications. No two days are alike at iZotope and we thrive on it. We transform our passion for audio into innovations in the way we create and listen to sound. 
 
Qualified applicants should have in-­depth knowledge and demonstrable experience designing,  developing and maintaining production Web front-ends with large user bases, a passion for clean, elegant software design and a desire...
Cambridge |

The Customer Care mission: To reinforce the iZotope brand by providing a best-in-class support experience, to educate our customers through our interactions and content creation, and to advocate for improvements within the company using customer data and insights.

The role:
Under the direction of the Customer Care Team Leader our seasonal chat support agent will be the first line of contact for customers shopping at iZotope.com.

What you will be doing:
● Receiving and promptly responding to live chats about...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and...

Boston |

Who We Are:

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing to and communication with our consumers from TV to online video to social, email, direct mail and more.

The Wayfair TV/Video team is looking to add a talented Video Editor to join our growing team. This role will be responsible for editing video...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest growing private companies in Massachusetts, and named to their Best Places to Work list, Definitive has more than doubled in size in the past 2 years. Our expansion has created the need for a talented Associate Customer Success Manager to join our Client Relations Team. If...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

Framingham |

FRAMINGHAM, MA

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease...

Boston |
At Lola.com, we're on a mission to create the world’s most innovative, simple and fun (yes, FUN!) business travel apps — and the team is growing! Lola’s high-energy, collaborative and “wicked loving” culture has made it one of Boston’s hottest startups. With former executives from Kayak, HubSpot, TripAdvisor and CarGurus, there is no better place to build something from the ground up and grow your career.
 
We're looking for a customer success manager who can impact customer outcomes through collecting and analyzing data and...
Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to...

Boston |
ClimaCell is transforming a fundamental aspect of meteorology, introducing an entirely new approach for gathering weather data. Our novel technology generates high-definition weather maps, with unprecedented accuracy, resolution, and coverage. We provide advanced weather tools for those who cannot afford the uncertainties and inaccuracy of current solutions. 
 
What this job is all about
We want to empower our customers to best utilize the novel tools we provide them, but also help support them with world-...
Cambridge |

We are seeking an Operational Safety and Incident Response Manager to our Boston office. You will be part of the Tours Safety and Incident Response Team who are based in Zurich, and report to the Director of Safety and Incident Response. This team is responsible for customer risk management, focusing on proactive operational safety measures and the planning and execution of crisis management measures.

As an Operational Safety and Incident Response Manager, you are responsible for the driving and oversight of regional operational safety initiatives...

Cambridge |

Do you like to build strong teams, train staff and help them grow? Have you ever looked at a large-scale event and seen areas for improvement? Do you like working in a fluid environment? Have you ever worked at or managed a summer program, summer camp, or college orientation program?

If you answered yes to one or more of these questions, a role as Director of Summer Programs at EF High School Exchange Year may be right for you.

The Role:

  • Provide oversight and guidance for a fulltime team of two that run day-to-day operations for two summer programs serving 3,000...
Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

The Junior Graphic Designer will focus on bringing to life our internal Business to Business marketing plan. As a designer,...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

If you want to define the customer experience and dedicate your time to supporting users in...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Our Design team is looking for someone to work on the development of user interfaces across our embedded, desktop, and web products. As a member of the team, you will work across creative and engineering disciplines; develop low and high fidelity prototypes; and contribute to the development of products and user experiences that will impact millions of...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
Cambridge |

Were seeking people who are learner-focused, outcomes-driven and share our passion for transforming education.

edX is the trusted platform for education and learning, home to more than 22 million learners, the majority of top-ranked universities in the world and industry-leading companies. As a global nonprofit, edX is transforming traditional education, removing the barriers of cost, location and access. Supporting learners at every stage, whether entering the job market, changing fields, seeking a promotion or exploring new interests, edX delivers courses for curious minds on...

Somerville |

Who youll work with:

The Technical Enablement Manager is a key role for the company and will report directly into the Senior Manager, Threat Intelligence Training. You will be responsible for building and delivering offerings that ensure our internal field and go-to-market teams are equipped with the resources and knowledge to accelerate the business. You will be training everyone from leadership to newly hired employees on Recorded Futures product, solution positioning, and broader security environment.

What youll do:

As a...

Somerville |

This Role: As a Team Lead, Solutions Engineer, your primary responsibility will be assisting customers with integrating and leveraging Recorded Future Threat Intelligence data.

What you'll do:

  • Design and Implementation of Recorded Future Threat Intelligence data in customer environments
  • Understand and drive customers cyber security use cases, workflows and overall needs to utilize Recorded Future integrations
  • Scope and implement custom solutions across a variety of client architectures, applications, and tools
  • ...
Somerville |

This Role: As a Solutions Architect, your primary responsibility will be to identify, develop, and deliver services opportunities in partnership with multiple Recorded Future teams, showing potential clients how Recorded Future can help an organizations SOC, IR, and TI teams gain context, track information in real-time and prevent cyber attacks and breaches

Responsibilities:

  • Design and Implementation of Recorded Future Threat Intelligence data in customer environments
  • Understand and drive customers cyber security use cases,...
Somerville |

Who youll work with:

Product Trainers are part of Recorded Futures Customer Success team, which is responsible for effective delivery of our training deployments of our services. The team already works with some the most ambitious organizations on the planet to solve challenging intelligence problems.

What youll do:

As a Product Trainer you will be responsible for live and virtual delivery of defining, creating, and implementing a cutting edge training program that addresses the needs of Recorded Futures growing customer, partner,...

Somerville |

Who youll work with:

The Customer Success Content Specialist will join the Intelligence Services Operations team in its mission to provide the tools, processes, best-practice collateral, and the strategic and operational support that makes our team, and ultimately clients, successful.

This opportunity is to work closely with Intelligence Services leadership and the account teams worldwide to bring your experience in marketing and writing to help craft compelling content that resonates with Recorded Future clients.

...

Somerville |

The Business Data Analyst will join the Intelligence Services Operations team in its mission to provide the tools, processes, best-practice collateral, and the strategic and operational support that makes our team, and ultimately our clients, successful.

What youll do:

As a Business Data Analyst, you will develop business insights and help launch an internal reporting infrastructure for various company stakeholders and executive leadership. Your analytical work will center around leading indicators of churn/renewal and...

Framingham |

Test Architect

Applause empowers global brands to deliver flawless digital experiences to their customers on any device, in every location.

Our Testing Services team takes a hands-on approach in order to help execute test scripts and test cases in cooperation with customer teams. Working cross-functionally with other Applause resources, the TA will drive successful execution of test strategy to ensure customers gain full value realization.

...

Boston |

Company Overview

829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. Our projects and team members have received recognition from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards and other marketing industry publications. Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations and more. We're proud to be working with Stanley Black...

Boston |

About Wellist

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Newton |

What we do

When someone has a stroke or other brain condition, regular therapy can help them recover more of their ability to speak, think, and live independently. The Learning Corp gives patients, caregivers, and clinicians powerful therapy tools that adapt to each patient’s needs. Now, we’re building up the team to reach more people and expand what we can do for them.

What you’ll do

  • Help more patients benefit from our tools by reducing friction in signup and referrals
  • Help more patients stick with therapy...
Boston |
In todays world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Content is king, and always will be, for brands to get distribution, retailers to sell products and consumers to click purchase. The problem in todays marketplace is that there is no easy way to transfer this rich product information from brand to retailer without hours of manual and tedious spreadsheet management and updates.
Enter Salsify. Salsify is a product experience management platform. We power the...
Portsmouth |

The Position:

Bottomline is looking for experienced UX Designers to help evolve our global design system, enhance end-user experiences and create innovative digital/hybrid interactions.

At Bottomline we create solutions that help businesses pay and get paid through engagement and innovation. On joining Bottomline, new designers can look forward to being a part of a thriving, well-respected design practice with veteran leadership, advancing the culture of design at a major public product company, and having broad impact on the business overall.

...

Portsmouth |

The Position:

Bottomlines centralized UX and Innovation team is seeking a UX Research Manager!

At Bottomline, we create solutions that help businesses pay, and get paid, through engagement and innovation. Our UX Research Manager will work with our global UX team and other business leaders to help support the ongoing discovery, delivery and transformation goals for new products and capabilities.

This role is based out of our Portsmouth, NH headquarters

You will love this job if:

  • You enjoy user research and...
Portsmouth |

Position Summary:

As Bottomlines Receptionist/ Ambassador of Delight, you will deliver energetic and dynamic customer service on a daily basis by creating a warm and welcoming experience for all of our guests and employees. This role is comprised of two amazing people that delight all individuals entering our Corporate Headquarters; and adding value to our ever growing People Success team. The ideal person will thrive in an ever-changing, fast-paced growing technology company that will offer friendliness, professionalism, reliability, and has the ability to cover...

Portsmouth |

The Position:

Bottomline is looking for experienced Lead UX Designers to help evolve our global design system, enhance end-user experiences and create innovative digital/hybrid interactions.

At Bottomline we create solutions that help businesses pay and get paid through engagement and innovation. On joining Bottomline, new designers can look forward to being a part of a thriving, well-respected design practice with veteran leadership, advancing the culture of design at a major public product company, and having broad impact on the...

Portsmouth |

The Position:

Bottomline is looking for a Director of UX to join our centralized global UX group. The Director would orchestrate the evolution of customer experiences for a major line of business; partner closely with leaders in product, engineering and operations; plan and deliver a portfolio of digital offerings and improve a family of interconnected software products and services.

On joining Bottomline, the Director of UX can look forward to joining a team in a thriving, well-respected design practice with veteran leadership, and playing a key part of...

Newton |

Account Manager (Newton, MA)

Examity, the world leader in online test integrity and the 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a dedicated Account Manager to join the growing team in our Newton, MA location.

Position Overview

Account Managers at Examity gain experience in the education technology field and become a part of one of the region’s fastest-growing software companies. The Manager will be responsible for relationship development. This role requires an...

Boston |

Position Summary

Together with topic experts throughout our firm, BCG Omnia is designing and developing the next generation of software products that support our business worldwide. It is critical that the user experience and design of our new product innovations are not only intuitive and engaging, but rapidly ideated and evaluated for market fit. Those that continue to grow will sit within a world class ecosystem of products and tools.

As an Experience Designer you will provide a range of services in this entrepreneurial environment. This...

Boston |

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigos portfolio is focused on cotton, wheat, barley, corn, soybeans, and rice. The company, founded by Flagship Pioneering, is headquartered in Boston, MA, with...

Boston |

Wayfair is revolutionizing how imagery is created. Traditionally consumers shop for their home in-person, preferring to see, touch, and feel. Wayfair breaks this mold with a new world of visual immersion that aims to not only match but eclipse the brick & mortar shopping experience. We are building a robust Creative team comprised of Art Directors, Stylists and 3D Artists that will produce high volumes of compelling interior and product images in a way thats never been done before.

The 3D Visualization team is searching for a quick-thinking visual storyteller with previous...

Boston |

Who We Are:

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing to and communication with our consumers from TV to online video to social, email, direct mail and more

Were on the lookout for a strong Design Manager for Wayfair Creative: a visionary and leader who can help grow our brand, conceptualizing and...

Waltham |

Overview

ZoomInfo is looking for a self-motivated, detail oriented member to join our Provisioning and User Management team to ensure new and existing business clients are set up to use our platform successfully. You will actively work with members of our sales and finance teams to confirm that services have been paid for and to ensure clients are set up with their desired products and correct level of access. The majority of the communication in this role is done via email, so clear and concise communication is a huge plus! Come join us on the front lines of our fast-growing...

Boston |

The Mission of the Manager of Customer Operations will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Manager of Customer Success and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

You Will:

  • Analyze customer behavior, churn, upgrades and downgrades and customer support issues to drive strategies...
Boston |

Wayfair is seeking a Head of Design to lead the development of brand definition and ensure our brand is appropriately interpreted through the teams work. The Head of Design will provide the creative vision for the design team and champion that vision across the organization. They will establish processes and practices for realizing the vision and set the bar for quality. This is a fantastic opportunity to shape the look and feel of our brand and direct a growing team of designers of all levels.

You will be an essential leader for the Wayfair Creative Teams mission to create...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to...

Boston |
ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.

You’ll be a leader of our people-powered software working directly with clients to solve their most complicated subscription pricing, packaging, and positioning problems. This role will require you to be an expert in building rapport, managing projects, and thinking critically and strategically.

What you’ll do:
 
  • Work to...
Cambridge |

We are looking for a Content Strategist/Designer to work alongside Soofa’s Customer Success Manager, developing engaging, relevant, and beautiful Soofa Sign campaigns to delight our clients. The ideal candidate is a big-picture thinker about creative projects who can design, write copy, and translate business goals into campaigns.

At Soofa, we enable city dwellers to co-create a thriving community. Join the fam!

 

Responsibilities

  • Develop creative concepts for Soofa campaigns in line with client goals and creative briefs
  • ...
Boston |

As we continue to rapidly expand our global team, we are hiring a Customer Success Manager to drive strategic thinking and deliver an industry-leading level of service to our Enterprise client base across NA.

At the core of our business is the global customer success team. Over 80 people across 10 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly...

Boston |

Wayfairs Broadcast team leads creative for all types of broadcast advertising on a global scale. We're currently looking for a Copy Manager well-versed in conceptual development, storyboarding, and on-set directing. Strong candidates will possess an equal appreciation of business metrics and creative excellence.

In this role, you'll work hand-in-hand with creative directors, art directors, marketing managers, and producers to create international TV campaigns that inspire and motivate audience engagement.

Ideal candidates will relish in the unexpected and be comfortable...

Cambridge |

Were seeking people who share our passion for transforming how education is delivered.

At edX, a Cambridge-based non-profit, our mission is to offer a world-class education to everyone, everywhere, allowing them to gain the in-demand skills and knowledge that will lead to fulfilling careers and lifelong success. Today, edX provides more than 18 million people access to education from the best universities and institutions in the world, including Harvard, MIT, Oxford, and UC Berkeley. EdX provides inspirational and transformative knowledge to students of all ages, social status, and...

Boston |

If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that followswhether its hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.


At Wellframe, were helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community...
Wakefield |

Qualifications & Responsibilities

Epsilon is seeking high performing candidates focused on developing strategic client relationships and driving growth. Candidates should have strong relationship management skills, a proven track record in selling professional services and software, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for strategic account planning and execution, client retention and growth, and development of executive-level client relationships for one or two large Fortune 500 clients. The candidate...

Boston |

As Bullhorns Technical Operations Supervisor (Internally known as Tier III Support Engineering Supervisor), you will be responsible for a team that serves as the highest point of escalation for our clients in resolving the most complex technical and application-related inquiries. You will function as the leader of a crossroads group between various internal teams (engineering, development, support, professional services, sales engineering), ensuring that issues are solved efficiently and to the satisfaction of our customers. You will also be responsible...

Boston |

About Brightcove:

Brightcove is revolutionizing the way organizations deliver video experiences. We are the industry leader in this space, enabling our customers to deliver professional quality video to audiences on every screen. Our customers range from some of the largest media publishers to corporate marketing departments to large non-profit organizations, spanning the globe. With over 500 employees around the world, we have worked hard to create a company where talented, passionate people can thrive in a culture that values individual empowerment, excellence,...

Boston |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Love data? We do too.

Were scaling rapidly and searching for an experienced researcher capable of...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented...

Boston |

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN,...

Boston |

Wayfairs Online Video team leads creative for all types of video advertising on a global scale. We're currently looking for multiple creatives of varying backgrounds who are well-versed in storyboarding, conceptual development, and on-set directing. You could be a video director looking to own a larger part of the creative process, or a copywriter who's been able to deliver winning work through video. Strong candidates will possess an equal appreciation of business metrics and creative excellence.

In this role, you'll work hand-in-hand with creative directors, art directors,...

Cambridge |
Hydrow is looking for a Customer Support Agent (Technical) to join our team!
 
Hydrow is the Live Outdoor Reality (LOR)™ rower. With workouts led by world-class athletes, including some training for the U.S. National Rowing team, Hydrow delivers a live on-river rowing experience at-home that engages two times more of the body's muscles than biking or running. Now more than ever, people's over-scheduled, stressful lives leave little time for meaningful exercise and the soul-enriching opportunity to spend time outdoors. Hydrow's...
Boston |

At some point youve probably attended or scheduled a meeting -- maybe it was in a room, on video or over the phone -- then your meeting room gets stolen, you don't have the right resources, or you can't find where you need to be. Finding space and time to communicate can be painful. The problem is easy to understand but difficult to solve. That's where Robin comes in. We build software that coordinates meeting spaces, people and things in your workplace so you can get back to doing your best work.


Based in Boston, the DNA of...

Boston |
ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.

Our SaaS products are built for both client and internal use in the form of apps (native and web-based), dashboards, and various outcome-based UIs. As our Director of UI/UX, you’ll report directly into the Chief Product Officer, build and manage a team of Product and Marketing Designers, and develop strategies for our external and internal products.

What...
Boston |
ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.

Our SaaS products are built for both client and internal use in the form of apps (native and web-based), dashboards, and various outcome-based UIs. As a Senior Product Designer, you’ll work on a team of two Designers, report directly into the Chief Product Officer, and have creative ownership over the ideation, execution, and improvement process across various new and current...
Andover |

Blink was the result of one of the most successful crowdfunding campaigns ever and builds the completely wireless, affordable, and battery-operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. We are now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Do you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving...

Boston |

About Indigo

Indigo improves farmer profitability, environmental sustainability, and consumer health by using natural microbiology and digital technologies. Using beneficial plant microbes and agronomic insights, Indigo works with farmers to sustainably produce high-quality harvests. We then connect farmers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in...

New York |

Applecart deploys proprietary technology to run marketing campaigns that leverage positive customer word-of-mouth on behalf of brands. Last year we closed a $6 million funding round, led by global sports and entertainment leader Endeavor (with Endeavor CEO Ari Emanuel joining Applecart’s board) and other prominent tech investors including Aspect Ventures, former Yelp SVP of Engineering Michael Stoppelman, and Infinite Computer Solutions founder Sanjay Govil...

Boston |

Please note: This is a Pipeline Requisition only. A member of our Talent Acquisition team will be in touch as soon as this role becomes active.

WordStream is hiring dynamic, customer-centric, and passionate marketing individuals, to join our rapidly growing Customer Success Team! We are growing our services team rapidly and are looking for ambitious individuals interested in learning or expanding their search marketing background by rolling up their sleeves and diving in. As a Customer Success Associate, you will drive the success of our clients through...

Boston |

Our Customer Success Team is a significant differentiator for Toast and the company is growing at a historic rate.

Our assignment in the CS StratOps Team is to up-level our team through data analysis, technical tooling and operational best practices to ensure our team is efficient, effective and continues to delight our customers as we scale.

We are looking for someone who is:

  • Data obsessed, a process minded player who will take a messy data set and find signal in the noise. Must have a drive and curiosity to dig and keep digging to find insights.
  • ...
Boston |

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing to and communication with our consumers from TV to online video to social, email, direct mail and more.

Were on the lookout for a strong Manager to lead the design for one of our major brands: a visionary who can drive high-profile creative strategy and forge trusted relationships...

Cambridge |

Traveler Support Specialist
EF Go Ahead Tours
Cambridge, MA USA

At EF Go Ahead Tours we believe youre never too old to be a student of the world. For over 25 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as many...

Cambridge |

Director of Academic Management North America

Are you ready for the next step in your academic management career? If you have experience in International Education management, this is your opportunity to step up and oversee the academic management of 14 Language centers.

EF Education First is looking for a new Director of Academic Management. Based in Boston, you will be responsible for the management of academic operations of our schools in the USA and Canada.

Your role is key into creating and maintaining the highest academic standards in...

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