Wayfair: Senior Manager - Supply Chain Planning
4 Copley Place - Floor 7
Boston, MA 02116


Who We Are:

The Supply Chain Planning team collaborates cross-functionally with multiple teams across the company, ranging from Data Science, Operations Research, Product, Engineering, Operations, and Merchandising. We tackle complex, big-picture problems head-on and use data and analytics, processes, and technology to help frame business strategy and drive decision-making. Part of this strategy is to create innovative Sales and Operations planning systems that minimize risk and optimize cost within its Supply Chain Network for both Wayfair and its 5000+ suppliers and enable excellent customer delivery experiences. Improving Sales and Operations planning is a key strategic initiative at the company and is highly visible function. The Supply Chain Planning team within Wayfair uses in-depth analytics and business acumen to make smart and strategic throughput and capacity planning decisions.

What Youll Do:

The Supply Chain Planning team at Wayfair is looking for a Senior Manager to join the global throughput and capacity planning function and lead a team of managers and/or analysts to achieve the teams mandate and goals. This includes:

  • Be creative to envision the end-to-end complex business state by connecting various pieces together by communicating with different teams such as Inventory Planning, Sales, Transportation, Ocean Imports, Engineering teams, etc.
  • Provide tactical inputs to warehouse operations for labor, storage, and transportation planning and risk mitigation solutions
  • Provide long term capacity planning guidance for network growth and new facility launches
  • Structure the network throughput and capacity planning methodology and set up the key operating processes
  • Drive strong relationships across stakeholder teams to collaborate on throughput and capacity planning to optimize cost and minimize risk
  • Define innovative and data-driven MVP/pilot solutions to improve process/sub-process performance, and streamline processes to drive ongoing process improvements
  • Develop MVPs/pilot initiatives into mature and thriving programs across organizational functions such as Warehouse Operations, Sales operations, International supply chain, Supplier performance, Inventory planning and Account Management, and Engineering teams
  • Plan and manage network throughput under capacity constraints for round the year key sales events
  • Work closely with the product and engineering teams to define the product roadmap and prioritize resources effectively
  • Lead/mentor a strong team of managers and analysts

What You'll Need:

  • Advanced knowledge of SQL
  • MS in Business, Economics, Engineering, Mathematics or Analytics degree preferred but not required
  • At least 3+ years of experience in an analytical or consulting role with at least 2+ years experience in project management and client management
  • Strong written and verbal communication skills and executive presence in team meetings
  • Experience working with senior leaders a must
  • Experience collaborating successfully with cross-functional teams with a proven record of being highly sensitive and responsive to stakeholder needs and concerns
  • An ability to synthesize multiple points of view into a streamlined action plan and drive consensus among cross-functional teams
  • Experience working with large datasets and passionate about solving complex business problems
  • An affinity for data and resourcefulness in making intelligent assumptions when data is not available
  • A track record of success in managing and developing a team.
  • Strong written and verbal cross-functional communication skills
  • Advanced knowledge of SQL and working knowledge of other statistical tools
  • Ability to take on minimum travel (<15%)