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Framingham |

FRAMINGHAM, MA OR PROVIDENCE, RI OFFICE

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle...

Boston |

Apply if you are:

  • happy working cross-functionally with teams like Engineering, Architecture, and Account
  • energized by the challenge of working on a product at the MVP stage
  • motivated by the opportunity to influence the product management approach in a growing team
  • keen to move the needle on some of the most pressing challenges in healthcare
  • a health data wonk
  • Good People

You should expect to:

  • define use cases and features for the Connectors that connect the...
Burlington |

Our Mission – Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in today’s software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.

Do you have a passion for connecting with successful customers and empowering customers as public advocates? Do you want the opportunity to build a winning advocacy...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Brighton |

Summary:

This position resides in Brighton, Massachusetts, and is part of XL’s Operations Team. 

The primary objective is sourcing & purchasing materials and services to support new and existing products.  The Procurement Specialist will be responsible for identification, evaluation, and selection of key suppliers.  He/she will work closely with cross-functional partners in Operations, Quality, Engineering, Finance, and Service to ensure that XL’s total needs are clearly defined.  The ideal candidate will have strong sourcing experience, including execution of...

Burlington |

Our Mission – Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in today’s software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.

Veracode is seeking a talented, results-oriented, energetic, and highly motivated individual to join our Program Management Team. The Security Program Manager (SPM)...

Boston |
InsightSquared is a fast growing SaaS company that helps our customers make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs.
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-time winner of both The Boston Business Journal’s “Best Places to Work” and The Boston Globe’s...
Boston |

Ellevation has a need for an experienced Product Manager to lead customer discovery with an agile team by talking to customers, distilling challenges, curating ideas, defining MVPs, and iterating throughout to deliver product-market fit. A strong Product Manager will work with the team to facilitate high quality, rapid decision-making in service of delivery against team and company OKRs.


What Success Looks Like:

  • Lead the continuous discovery process by understanding customer needs, analyzing data, soliciting input from...
Boston |

Dawn Foods is looking for a great Project Management talent to be one of the first ten hires in our new Digital Innovation Hub. We are a leading global bakery manufacturing and distribution organization with almost 100 years of history at the beginning of our digital journey. The Boston office has a mandate to develop and execute Dawn's digital strategy, including the B2B platform roadmap, the enabling technologies to bring it to market, and the monetization opportunities that the platform can deliver. You could be one of the charter members of the Digital Innovation Hub with a strong...

Boston |

If youre passionate about being helpful, supportive, focusing on customers and having fun then we have the perfect opportunity for you. You will have the opportunity to represent our company through speaking directly with our rapidly growing base of happy customers. You will be educating, problem solving, and most importantly delivering memorable and meaningful experiences while helping our small business customers realize the full potential of our platform.

You will become an expert in mission critical property management software and technical support. With a strong focus on...

Boston |

CloudHealth by VMware is looking for a creative and highly motivated visionary who will utilize data (mining, analysis and aggregation) to provide account management, technical advisory and relationship oversight for our tech-touch accounts.

About You:

  • You seek an opportunity to be on the forefront of the cloud revolution
  • You possess both a strong technical background and solid business acumen with the have experience with cloud computing products, services and solutions.
  • You have a creative streak and a passion for supporting and advising...
Boston |

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical...

Boston |

*** This role can be located in Austin, TX or Boston, MA ***

***Fluency in both Spanish and English required***

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software...

Boston |

CloudHealth Technologies by VMware is the recognized worldwide leader in the growing Cloud Service Management industry. We provide integrated reporting, recommendations, and active policy management to help companies control the problems associated with “cloud chaos.” Our comprehensive platform gives enterprise companies and MSPs the ability to visualize, optimize and govern their cloud and hybrid environments.

CloudHealth Technologies partners with many of the largest enterprise cloud consumers in the world, serving more than 3,000 customers, 55,000+ users and managing over $4...

Burlington |

Position Summary:

You are a driven achiever who loves personal and professional challenges. You thrive on solving complex problems and interacting with customers.  You understand the software industry and the challenges our customers are facing. You are calm under pressure and manage the details of multiple, time-sensitive projects with competing priorities, without breaking a sweat.

HealthEdge is an agile and innovative 21st century software company focused on providing next-generation, business-transforming technology products to the healthcare payor market. We...

|

For this position, experience implementing healthcare-related software for payers or providers is required.

Position Summary:
 
The Senior Project Manager (Virtual role) ensures the successful client-based delivery of the HealthRules software product and its configuration, interfaces, upgrades, and enhancements.  In doing so this individual will facilitate an outstanding client-based relationship and project management capability that will ensure a track record of on-time, on-budget, projects that align with project plans and company objectives.

Please note this...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking an Escalation Engineer for our Lexington, MA office.

...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

We're looking for an experienced Project Manager, Menu Strategy to support the...

Cambridge |

Product Manager, Programs

edX seeks a Product Manager with a strong business and customer mindset to deliver great products for edX learners.

In this role, you will develop and execute a product roadmap to support and grow both our established programs we well as new product lines. Among others, these include our innovative MicroMasters programs and our disruptively priced online masters degrees. As a Product Manager, you will examine market conditions, the competitive and technology landscape, and customer input to evaluate and prioritize product...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Customer Support Representative (Contract Position) for our...

Boston |

Our Opportunity:

Are you passionate about using data to build best-in-class digital customer experiences? Does your curiosity compel you to understand why and how things work? Do you find great happiness in uncovering groundbreaking new insights? If yes, this role is for you.

The Chewy Ecommerce Analytics team is looking for an experienced Manager, Ecommerce Analytics. In this role, youll lead a team of talented analysts aligned with product teams, helping the Ecommerce org improve conversion rate and customer experience, measure our impact...

Boston |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Love data? We do too.

Were growing rapidly and are looking for a Data Science Product Analyst to help us...

Boston |

In 2007, two software engineers and serial entrepreneurs founded ezCater. ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if...

Cambridge |

Were seeking people who are learner-focused, outcomes-driven and share our passion for transforming how education is delivered.

At edX, a Cambridge-based non-profit organization, our mission is to offer a world-class education to everyone, everywhere, allowing them to gain the in-demand skills and knowledge that will lead to fulfilling careers and lifelong success. Today, edX provides more than 22 million people access to education from the best universities and institutions in the world, including Harvard, MIT, Oxford, and UC Berkeley. EdX provides inspirational and...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Needham |

TripAdvisor is the worlds largest information platform for travel. More than 400million travelers around the globe come to our site and apps each month to discover and book the best things to do, places to eat, and accommodations. The Core Experience team is focused on ensuring TripAdvisor is providing everything a traveler needs as they dream, plan, and ultimately take their perfect trip. This mission-critical role will be focused on driving the vision and strategy for personalization, leveraging our massive data set to deliver truly assistive user experiences on our home pages, search...

Boston |

Fuze is a high-growth, venture-backed Boston-based company with more than 650 employees and worldwide operations. Our core values drive the way we conduct business every day and define our company culture. Were growing at lightning fast speed to meet the demands of the evolving unified communications as a service (UCaaS) market. We provide a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible...

Boston |

About Panorama:

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than nine million students receive a better education because of Panorama, and we hope to...

Boston |

As a Digital Consultant (DC) you will be responsible for the overall success of a portfolio of Localytics customers, leading large, multi-workstream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. These projects will require coordinating a cross-functional team that spans Sales, Services, Support; defining project delivery roadmaps and financials; hands-on management of complex projects with multiple work streams and strong partnership with clients. To become a trusted advisor, you will need to become an expert on...

Framingham |

Solution Delivery Manager

In support of our Account Management efforts, we are looking for a unique individual to build trusted relationships with our customers, help those customers understand the value of our services, and show them how they can be successful leveraging Applause across their digital experience initiatives. This person will partner closely with our sales, marketing, community, and product teams, to manage successful customer engagements. This position in based at our HQ in Framingham, MA.

The person in...

New York |

BentoBox puts restaurants online. We are transforming the hospitality industry by helping restaurants stay at the forefront of technology. Our simple and integrated platform gives restaurants industry-specific tools to manage their website and digital operations, delivered in a SaaS model. BentoBox powers industry leaders such as The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

Were looking for a talented Product Manager to play...

New York |

Who are we?


Place Exchange is the only real programmatic platform for OOH supply, connecting OOH publishers to programmatic demand via direct DSP integrations. The average American spends 70% of their time outside of the home, and thanks to the rapid proliferation of digital displays in cities and venues around the world, Digital OOH is one of the fastest-growing segments of the advertising ecosystem. Place Exchange launched in 2019 in the US, and is rapidly expanding internationally. Our vision is to make the entire OOH channel truly programmatic, combining...

New York |

Ordergroove is looking for a talented and passionate product leader to take ownership of and drive the capabilities of our Relationship Commerce platform. Our mission is to strengthen retailer <> consumer relationships by providing engaging and frictionless commerce experiences that drive consumer delight and thereby increased loyalty and revenue for retailers. This position will have an integral role in achieving that mission by defining the consumer and retailer problems and opportunities that need to be tackled.

As a Director of Product you will drive ease and...

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Burlington |

Are you a Product Marketer that has a passion for deeply understanding customers - what they need, what makes them tick, and how they buy? Can you create research-driven product positioning and differentiation that cuts through the clutter of a crowded marketplace? Can you artfully craft packaging and pricing strategies that maximize financial returns? Can you lead cross-functional teams spanning Product, Marketing, Sales, Customer Operations, Analytics, and other functions to create offers that deliver on your promise?

Then this is the role for you.

We are looking for a...

Burlington |

Are you a Product Marketer that has a passion for deeply understanding customers and what they need? Can you create research-driven product positioning and differentiation that cuts through the clutter of a crowded marketplace? Can you artfully craft packaging and pricing strategies that maximize financial returns? Can you lead cross-functional teams spanning Product, Marketing, Sales, Customer Operations, Analytics, and other functions to create offers that deliver on your promise?

Then this is the role for you.

We are looking for an experienced Product Marketing Manager...

Boston |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Love data? We do too.

Were looking for a Business Data Analyst to help us scale quickly through data-...

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Boston |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Love data? We do too.

Were growing quickly and are looking for a Business Data Analyst to help us scale...

New York |

About Us VIDEO

Pivotal Software, Inc. combines platform, tools, and methodology to help the worlds largest companies transform the way they build software and run their most strategic applications. Our technology is used by Global 2000 companies and developers to give software development and IT operations a strategic advantage. Founded in 2013, Pivotal unleashes software-developer productivity and creates an environment for innovation to scale, while fulfilling our...

New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that champions these core values we would love to hear from you.

The Role...

Somerville |

As an Evergage Customer Success Manager, you’ll be responsible for the complete post-sale success and satisfaction for a portfolio of Evergage’s Retail, B2B Demand Generation or Financial Services Customers. It’s the Customer Success Manager’s goal to make every customer successful by building a trusted advisor relationship and helping them achieve their business objectives using the Evergage platform.

The Customer Success Manager will identify and leverage company-wide resources to address any customer satisfaction, growth or...

Boston |

Job Description

 

ClearCompany is a Boston, Fort Collins and San Francisco based provider of cloud-based recruiting software used by over 2000 companies across the US. We are seeking an Implementation Manager to grow with us in our Fort Collins office.

As a rapidly growing company, ClearCompany provides an outstanding opportunity to develop entrepreneurial leadership skills in a results-based environment where every contribution has a visible impact on the bottom line. Now in our 9th consecutive year of double-digit growth, this role will suit...

Boston |

The Company

For more than a decade, ClearCompany has helped companies identify, hire and retain thousands of A Players from among millions of applicants. In short, we help our clients reach the next level of total talent management. How? With one organic, unified platform designed and built from the ground up for better hiring experiences, seamless onboarding, company-wide goal alignment and performance management, all driven by best practices.

Be sure to check out our reviews on ...

Burlington |

Description

Solution Consultants provide onsite and remote consulting services to new and existing Everbridge Corporate, State and Local Government, and Healthcare customers. This responsibility includes training, recommendations on best practice use of the system, requirements gathering, solution design, software configuration, technical support, and documentation.


This individual will have excellent analytical and communication skills providing professional services in the arena of technical product implementation, training, and...

Burlington |

Description

 

IT Alerting Field Services Engagement Manager

About the Position:

As part of the Everbridge IT Alerting Field Services team this person will be responsible for managing a client through full deployment and onboarding life cycles.  Furthermore providing project based consulting services (remote and/or onsite) to new and existing Everbridge customers. This responsibility includes support of large system wide deployments, technical requirements gathering, solution design...

Burlington |

Description

Sr. Solution Consultants provide onsite and remote consulting services to new and existing Everbridge Corporate, State and Local Government, and Healthcare customers. This responsibility includes training, recommendations on best practice use of the system, requirements gathering, solution design, software configuration, technical support, and documentation.

This individual will have excellent analytical and communication skills providing professional services in the arena of technical product implementation, training, and adoption...

Burlington |

Description

Everbridge is seeking an experienced Senior Sales Engineer to support our growing team in the US. The Senior Sales Engineers are the primary presales technical resource for the Everbridge Strategic Account Executives and work with our largest and most complex clients and prospects. The Senior Sales Engineers evangelize, demonstrate, and prove the Everbridge Critical Event Management (CEM) platform to business and technical users including C level executives.


This role is responsible for actively...

Burlington |

Description

IT Alerting Field Services Engagement Manager

About the Position:

As part of the Everbridge IT Alerting Field Services team this person will be responsible for managing a client through full deployment and onboarding life cycles.  Furthermore providing project based consulting services (remote and/or onsite) to new and existing Everbridge customers. This responsibility includes support of large system wide deployments, technical requirements gathering, solution design, software...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Globe as the #3 Best Place to Work, and by the Boston Business Journal as the 10th fastest growing private company in Massachusetts, and ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years to almost 250 employees. Our expansion has created the need for an Associate Product/ Applications Support...

Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food...

Boston |

Here at LevelUp, a Grubhub Holdings Inc. Company, we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking...

Boston |

This individual will design and deliver professional services and data science solutions to support our enterprise customers with customized solutions that utilize Luminoso’s concept analysis, classification, and multilingual text analytics software.

You will work with customers to determine an understanding of customer requirements in order to ensure a quality design that leverages the Luminoso technology to achieve amazing customer outcomes, good data science, and the successful delivery of our services.

  • Work with the Sales teams to estimate internal costs for...
Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food...

Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food...

Boston |
Here at LevelUp, a Grubhub Holdings Inc. Company, we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
 
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking...
Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the...

Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food...

Boston |

The Mission of the Director of Customer Growth will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Vice President of Customer Success and partner closely with Success Leadership, Sales Ops, and Business Intelligence to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers, improve retention, and create processes for solving for success at scale.

You Will:

  • Analyze customer behavior,...
Needham |

Team Lead, Customer Support, Americas

What youll do:

  • Lead and supervise a team that supports TripAdvisor customers.
  • Mentor and coach Customer Support specialists
  • Conduct regular 1:1s with team members providing constructive feedback and identifying areas for development and training
  • Manage staff holidays ensuring sufficient staffing levels at all times
  • Keep accurate sickness records and conduct return to work interviews
  • Escalate any staffing issues to Manager
  • Respond promptly to customer escalations...
Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build

BlueConic is an international startup thats growing fast. We love what we do, were proud of how we do it, and weve built a great team with a truly exceptional product and company. The BlueConic platform is disrupting the Martech industry, and its our job to make sure every marketer knows it.

If you love to impress customers by leading and directing multi-faceted projects, and the first words you utter over coffee each morning allude to project scope, issues resolution, or on-time/on-budget, youre going to be a...

Boston |

Full-time, Boston

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of that unique individual who has a passion for teaching and evangelizing software and equally thrives on developing ongoing learning and development opportunities that touch every point of the customer experience.

If you love happy customers as much as you love creating instructional content, youre going to be a great Product Trainer at BlueConic. We need you to come help instruct our customers in the ins-and-outs of the platform, share tips and...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of that unique individual who blends a customer service attitude with a technical problem solving. If you love happy customers as much as you love technology, youre going to be a great Customer Support Representative. We need you to come help customers use BlueConic to meet and exceed their marketing goals.

The team you will join is changing digital marketing every single day and weve got the data to prove it! In addition to...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of a unique individual who blends a consultants obsession with solving customer problems, with a digital marketing technologists skillset. If you love happy customers as much as you love data and development, youre going to be a great Customer Success Manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from delivering a successful and inspiring onboarding, all the way to managing ongoing, innovative success...

Boston |

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Support Manager you will be working with Profitero customers to help them with product questions and ensure...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Cambridge |

Superpedestrian is seeking a Product and Deployment Manager to guide B2B customers through global deployments of shared micromobility fleets, and to support our internal product team. The manager will support our customers and partners through integration with our proprietary Vehicle Intelligence hardware/software platform, and oversee successful fleet rollouts. In addition, this role will gather data for product iterations and improvements by creating feedback loops for internal and external stakeholders. The manager will be a front-line representative of Superpedestrian with direct...

Boston |

Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Framingham |

The Opportunity:

Our Senior Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Senior Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman® . They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and...

Framingham |

The Opportunity:

As a Strategic Client Director on the Strategic Accounts Team, you play a critical role in leading the strategy to grow our strategic accounts. This position is an opportunity for you to create lasting relationships while growing the business, which will empower you to deliver your life’s best work. 

This role will be customer facing and will liaise significantly with C level employees within our accounts and our executive team. You will support and strengthen the management of the on-going strategic relationship and further...

Cambridge |

Senior Product Manager, Programs

edX is searching for a Senior Product Manager with a strong business and customer mindset to deliver great products for edX learners. In this role, you will develop and execute a product roadmap to support and grow both our established programs we well as new product lines. Among others, these include our innovative MicroMasters programs and our disruptively priced online masters degrees. As a Senior Product Manager, you will examine market conditions, the competitive and technology landscape, and customer input to evaluate and...

Norwalk |

Datto, the worlds leading provider of IT solutions delivered through managed service providers, is looking for a Success Technical Implementation Manager for the BCDR product to join a growing team. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower...

Boston |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Love data? We do too.

Were growing rapidly and looking for a Senior Business Data Analyst to help us...

Cambridge |

Superpedestrian is seeking a multifunctional Technical Support Specialist to fulfill a hybrid role. The position requires a detail-oriented applicant who can handle assisting both internal co-workers and external customers. 75% of your time will be spent in a helpdesk capacity assisting in resolving a variety of internal IT issues. You will also assist the customer service team in responding to inquiries of a technical nature. Up to 25% of your time will be spent traveling to assist Superpedestrians global fleet deployment customers.

This is an exciting position at a rapidly...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers, including New York City, Seattle, San Francisco, Denver, Dallas, and Nashville. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how students are doing across academics,...

Boston |

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places...

Boston |

HqO is a fast-growing company that is revolutionizing the commercial real estate industry by better connecting landlords to their building tenants. We help landlords enable tenant experiences that surprise and delight through software, provide them with data to drive decisions, and ultimately increase the value of their assets. At HqO, each and every person plays an important role in shaping the future of our company and the industry itself. Join us as we empower the real estate companies to provide incredible experiences and build a stronger community for their tenants.

Were...

Boston |

HqO is a fast-growing company that is revolutionizing the commercial real estate industry by better connecting landlords to their building tenants. We help landlords enable tenant experiences that surprise and delight through software, provide them with data to drive decisions, and ultimately increase the value of their assets. At HqO, each and every person plays an important role in shaping the future of our company and the industry itself. Join us as we empower the real estate companies to provide incredible experiences and build a stronger community for their tenants.

Were...

New York |

Ordergroove is looking for a talented and passionate Senior Product Manager to drive the continued development of Ordergrooves Anticipate AI data and machine learning platform. This person will be responsible for driving Ordergrooves clients' success by leveraging data and machine learning to reduce consumers physical and mental friction and making mundane purchases delightful and easy.

Ordergroove is changing how commerce is conducted in the age of Amazon and has an exciting and ambitious product strategy and roadmap, and this person will be instrumental in evolving and...

New York |

Ordergroove is looking for a talented and passionate Senior Product Manager to take ownership of and drive the success of our newest and fastest growing product - Ordergroove Essentials - which provides our enterprise level subscription and predictive reorder experiences to mid market brands and retailers.

This is a fast paced high visibility role with the rare opportunity to have a significant impact on the future of a company. Youll work closely with various teams including Product, Engineering,...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce. Ordergrooves unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Our mission is to strengthen retailer <> consumer relationships by providing engaging and frictionless commerce experiences that drive consumer delight and thereby increased loyalty and revenue for...

Boston |

Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transform how organizations sense, monitor, and make decisions. Founded out of MIT in 2005, Temp Alert is trusted by more than 2,000 organizations, including Walmart, SpaceX, Apple, CVS Health, Coca-Cola, and the US State Department to help them make sensor-driven decisions. We have a solution that our customers rely on every day to make mission critical decisions; we are looking for team-oriented change agents to help shape the future of IOT.

...
Boston |

Overview

Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transform how organizations sense, monitor, and make decisions. Founded out of MIT in 2005, TempAlert is trusted by more than 2,000 organizations, including Walmart, SpaceX, Apple, CVS Health, Coca-Cola, and the US State Department to help them make sensor-driven decisions. We have a solution that our customers rely on every day to make mission critical decisions; we are looking for team-oriented change agents to...

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Cambridge |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Somerville |

Who we are:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

At PathAI, we're applying Computer Vision, Machine Learning and AI in amazing ways to pathology, healthcare, and detecting cancer and other diseases. We're applying our work to drug development, the clinical space, and as a global health initiative. Since it's early days for us, there is a lot of work to do and a lot of great products to build, and a product-driven approach is critical to the success of everything we aspire to do.

As our VP of Product Management, you'll continue to grow our team and product strategy as we take the company to the next level. You will lead our...

Burlington |

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbess Worlds Most Innovative Company seven years in a row and #1 on the FORTUNE 100 Best Companies to Work For List. We are the fastest growing of the top 10 enterprise software companies...

Boston |

About You:

We are looking for an experienced Project Manager for our growing business who will be integral in working with both Clients and internal development teams. The Project Manager provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it. Through the management of the project the project manager also builds and maintains client relationships while...

Boston |

About You:

We are looking for an experienced Business analyst for our growing business who will be integral in working with both Clients and internal development teams. The role provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it. Through the management of the project this person also builds and maintains client relationships while looking to expand...

Boston |

ABOUT YOU

We are growing and looking for the best of the best to join our team. We are looking for an Account Manager with Professional Services experience who drives towards and thrives on 100% client retention, who clients and team members trust at being the primary account-level contact to solve problems, get results and guide the way. You understand your client’s business inside and out, and you know where they are going next. You’re a strong leader, facilitator, have great gut instincts and know what it takes to build lasting relationships.

...
Waltham |

The Opportunity

Poppulo is looking for a motivated Technical Analyst to help our blue-chip enterprise customers to integrate with and get the most out of Poppulos Internal Communications platform. Reporting to the Technical Services Manager, this is a hands on technical integrations role requiring analysis, technical, consultancy and customer management skills as well as some project management.

Poppulo's Technical Services department is a customer-facing technical and consulting team focusing on supporting customers during the provisioning and integration...

Cambridge |

ReversingLabs has positioned itself as a technology leader of analysis of unknown binary content in the hypercompetitive global economy. ReversingLabs team creates easy-to-use software products to combat the next generation of intelligent security threats in the IT industry focusing on Threat Intelligence, Hunting and Malware Analysis. Thanks to our expert teams we develop the fastest, most scalable and most comprehensive tools for automated analysis of cyber security attacks for antivirus and security companies, commercial enterprises and government organizations worldwide. We are...

Boston |

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at...

Boston |

Technical Program Specialist

Rapid7 is seeking a Technical Program Specialist to support the Customer Success Organizations growth. At Rapid7, we believe in simplifying the complex through shared visibility, analytics, and automation that unite customer teams around challenges and successes of cybersecurity. Our Customer Success Organization is the backbone of fulfilling that promise.

Position

As a Technical Program Specialist, youll be the Customer Success Gainsight administrator reporting to the Sr. Technical Program Manager in our Customer...

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

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