Indigo: Senior IT Manager, E-Commerce
500 Rutherford Ave, Suite 201
Boston, MA 02129

Employee Testimonials

Jesse Deardorff
Cassandra Ball
Trudi Baker

Video

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and So Paulo, Brazil. http://www.indigoag.com/

The role of Sr IT Manager, E-Commerce is to lead and manage IT platforms and activities for digital sales and payment services. In this hands-on role, you will be the go-to resource to define, design, configure and deploy Indigos e-commerce platform in support of Indigos Consumer, B2B, Quality and Carbon Credit Lines of Business globally. You will recommend best practices in leveraging eCommerce, analytics, payment platforms & services to meet day-to-day business needs as well as scaling and automating for volume and growth. You will lead cross-functional teams to implement solutions that align with business expectations. You will interface with senior management to define a technology roadmap that aligns with key business goals and objectives.

Responsibilities:

  • Align on and refine multi-year roadmap with primary business partners
  • Develop working relationships across relevant cross-functional teams
  • Deploy baseline functionality for
    • B2C direct sales
    • B2B, EDI integration
    • Fulfillment, TMS, dropship integration, and inventory management
    • Payment Services Partner integration
    • Payment processing & settlement
    • Analytics
    • Unified Data Platform integration
  • Assume ownership of all day-to-day management of e-commerce site operations, partnering with cross-functional stakeholders to enable new content implementation (content/promotions/products/payment)
    • Establish governance and change management practices for self-service changes
  • Leverage technical capabilities to streamline operations for incident management across technology stack and partners (eg. Shopify, payment service provider, technology stack, SLAs)
  • Establish regular reporting on site performance for key business partners
  • Identify and conduct required end user training sessions

Competencies:

  • Excellent written and spoken communication skills
  • Able to work in a fast-paced, iterative manner
  • Able to form good trusting relationships with business partners across various groups
  • Proven ability with vendor management
  • Skilled at strategically presenting various technical options; balances both a strategic and technical mindset
  • Ability to build, manage and foster a team-oriented environment including offshore resources

Qualifications:

  • 5+ years experience building e-commerce website(s)
    • Proven experience scaling an e-commerce website with high transaction volume
  • Experience with both B2C, B2B, dropship fulfillment models
  • Experience with payment service platforms and bank integration (merchant services, payment gateway, PayPal, etc.)
  • Experience with digital payments, wallets, hyperledger, blockchain technologies
  • Technology expertise with industry platforms (Shopify, DemandWare/Salesforce Commerce Cloud, EDI, SPS, etc.)
  • Experience working internationally (EMEA, LATAM) preferred

Indigo is committed to living our values, specifically creating a work environment where everyone feels respected, connected, and has opportunities to learn and grow. As part of living our values, we strive to create a diverse and inclusive work environment where everyone feels they can be themselves and has an equal opportunity of succeeding.

Full-time

Employee Testimonials

Jesse Deardorff
Jesse Deardorff

Our plan is focused on the growers and helping them achieve maximum profitability using a unique set of tools. On top of offering a dynamic product, developing relationships and partnerships with growers will be key to achieving our goals.

Cassandra Ball
Cassandra Ball

I love the lab culture of Indigo. It's great being surrounded by both hard-working and fun-loving people. Most of our experiments are challenging and having the support of coworkers throughout the day really makes it fun for me.

Trudi Baker
Trudi Baker

From the early days when the whole company consisted of less than 20 people, I remember EVERYONE would gather for lively brainstorming sessions, the founder of the company, bench scientists, data scientists, lab techs, an attorney - everyone participated and listened and learned from each other's experiences and opinions. Today Indigo is much larger, but this spirit of open communication and collaboration is still strong. We collaborate through our everyday work, through software like our online innovation exchange where we bounce ideas off each other, and through "hands-on" brainstorming sessions where we learn a new assay and some of the points which are most challenging and can share ideas about how to make it more efficient.