Lovepop: Senior IT Administrator

Lovepop is on a mission to create one billion magical moments and the best place in the world for hungry, creative problem-solvers. We are looking for a Senior IT Administrator to provide top notch IT support to our organization as well as take on strategic projects to simplify and scale our IT operations. This role will report to our Director of Systems Operations and will be the main point of contact and execution for all office networks and systems. Youll have the opportunity to partner with world-class design and technology teams AND also build an onsite employee centric IT program- very cool!

What you'll work on:

  • Work with the Director of SysOps to define and execute on an IT roadmap that both simplifies operations and provides new capabilities over time
  • Configure, monitor and manage key IT systems company wide
  • Ensure that all staff feels supported with a high-level of customer service and quick time-to-resolution of issues

What you'll bring to the table:

  • Experience working on, and ideally managing, an IT helpdesk
  • Technical knowledge of: Network systems & architecture, Windows and OSX operating systems, Software and hardware management and Enterprise IT technologies (LDAP, ActiveDirector, SNMP, SSO)
  • Ability to work directly with users to solve complicated technical issues
  • Ability to communicate complicated technical information to non-technical users and stakeholders
  • Experience working on, and ideally leading, strategic IT projects in a small or mid-size company
  • A customer first attitude

You'll be great if you have:

  • Previous experience working in a global IT organization
  • Experience managing G-Suite Enterprise
  • Previous experience working in a company with design technology and supply chain resources
  • Have successfully led interesting/complicated IT projects from inception to operational success over short time periods


Full-time

Employee Testimonials

Kadyrose
Customer Happiness

My favorite thing about working at Lovepop is the people. We are all dedicated and passionate about the company that it makes most of the work not feel like work. 

Dariush
Prototyping & Office Manager

Working at Lovepop is a super rewarding experience that challenges my creativity while creating impactful products.

Julia
Industrial Designer

I love the visibility I have into what the teams outside of my immediate team is working on. I know that if I ask a question about what someone else is working on I’ll get the full answer and sometimes more.