Tamr: Senior Information Technology Administrator

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and GV, Tamr is transforminghow companies get value from their data.


We are currently looking for a Senior Information Technology representative to work as part of our fast-growing environment and lead our IT help desk. We're looking for someone who is motivated, smart, interested in the IT and DevOps fields and would like to learn more.


Responsibilities:

-Act as first line of support for IT problems

-Plan and successfully complete IT projects and goals

-Participate in troubleshooting, capacity planning and analysis, performance analysis activities

-Identify repetitive tasks and implement creative solutions to automate them

-Escalate, diagnose, and resolve system and vendor-related issues

-Support internal infrastructure and services

-Organize and inventory IT resources

-Integrate IT systems with one another

-Manage Jira Project workflows


REQUIREMENTS:

-5+ years of help desk or customer service support experience

-Previous experience in a Soc II (or similar) compliance environment

-An analytical approach and problem solving abilities

-Strong time management

-Exposure working with or around code repository systems (e.g., Git, SVN, Mercurial)


Nice to Have:

-Experience with one or more programming languages such as Ruby, Python, Perl, JavaScript, Java, and C/C++ (class projects are acceptable)

-Understanding of network routing, VPNs, DNS, TLS and certificates


Technologies that we use:

-Jumpcloud (for LDAP, Radius, SSO)

-Google Apps

-Meraki

-Threatstack

-Jira



Additional Information


This position is available in Cambridge MA. Tamr does sponsor employees requiring a visa.


Tamr provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Full-time

Why We Work Here

Rashi Verma
DataOps Engineer

What I enjoy most at Tamr is the ability to work in a supportive environment with extremely talented and friendly people on challenging problems that are fun and fulfilling to solve.

Sharon Roth
Senior Product Designer

I have never been surrounded by so many smart people who aren't afraid to laugh at themselves. That mix of passion and humility is hard to find.

Emma Wheeler
People Operations Associate

Even though I have only been at Tamr for 5 months, I see everyday how deeply and passionately each team member cares and believes in our mission. Each person here is extremely mission-driven and willing to do whatever it takes to make Tamr successful. It's an honor getting to work with such kind, dedicated, and intelligent people on a daily basis!

Larry Simmons
Chief Customer Officer

The team at Tamr is incredible, they hold me to a higher standard as much I do them. We do things that have never been done before, and that isn't something I have said many places in my career.

Sohaiyla Khalili
Product Marketing Manager

I enjoy being challenged every day while thoroughly enjoying the kind and intelligent people I work with.

Mingo Sanchez
Sales Engineer

It's often said that when you're the smartest person in the room, you're probably in the wrong room. Luckily, that's never a problem for me at Tamr! I'm surrounded by brilliant people who are always looking for ways to help me grow. Everyone here is so capable and willing to share their knowledge and experience with others.

Nik Bates-Haus
Lead Architect

For me, the most telling thing is that when I've been out of the office for a few days, whether for business travel or PTO, I miss the interaction with my coworkers and want to come back.

Lisa Skinner
Head of Growth

I love the fact that we are helping large brands solve age old problems in a new way. Everyone is super excited to be part of this journey - the energy in the office is very motivating!