Wayfair: Senior Desktop Engineer, Desktop Engineering
4 Copley Place - Floor 7
Boston, MA 02116

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Wayfair is a dynamic, cutting-edge technology company operating in the ecommerce space. Were committed to providing our customers with a best-in-class experience for all things home. Were looking for an experienced Desktop Engineer for a growing, global End User Computing Engineering team. The team is responsible for corporate device management, including more than 18,000+ computers and mobile devices.

What you'll do:

  • Collaborate with peers to define and implement best practices for device management across a multi-time zone office footprint
  • Expand our EMM solutions to incorporate device management for remote workers
  • Consult with IT and internal customers as a trusted resource in proposing technology solutions within the lens of supported corporate endpoints
  • Act as a subject matter expert for an industry leading EMM solution as well as device management concepts and capabilities
  • Direct, review, and implement the creation of Windows OS, Chrome OS and macOS deployments that utilize modern methods for rapid and scalable delivery
  • Create complex software packages and deployment scripts in order to automate software deployment, patching and device compliance
  • Identify opportunities utilizing data and build solutions that scale with a rapidly growing environment to improve device efficiencies
  • Contribute to the strategy for expansion of Chrome OS adoption and evaluation of Linux as an alternative OS offering

Who you are:

  • You thrive on the idea of being responsible for an exponentially growing fleet of corporate devices. Ideally, you have experienced the challenges faced in managing large scale computing environments in excess of 5,000 endpoints for more than 5 years.
  • You recognize the strengths and weaknesses of each operating system and are proficient with Windows 10, macOS, Chrome OS and have probably spun up bare metal Linux machine at some point. Youve run Android and iOS and can defend your choice while recognizing the value in other peoples preference.
  • You understand Active Directory and Group Policy and are knowledgeable in Domain based endpoint architecture in a platform agnostic environment
  • You enjoy using break/fix escalation from End User Support teams as an opportunity to automate solutions using Powershell, Python or a flavor of Shell Scripting to solve problems at scale
  • You possess strong organizational skills and can juggle multiple initiatives and rapidly shifting business priorities.
  • You work well as part of a team, sharing research, knowledge and leading practices with team members. You are also comfortable adjusting your communication strategy to align with end users, clients, other engineers and executives.
  • You propose solutions that account for User Experience and reduce impact on end user workflows
  • You understand ITIL concepts even if you dont know what the acronym stands for

Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Full-time