: Senior Data Insights Analyst
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast

Office Tour Photos

Video

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Bready* to make a change?

The Data Insights Analyst will serve as the primary analytical resource for leaders in the business, dive into our rich data to produce valuable insights, and provide context to drive business decisions. The ideal candidate is a go-getter, who is not afraid to roll up their sleeves and is excited by tough problems and is able to thoughtfully break down complex projects. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. They should have a demonstrated ability to think analytically about the business, deliver concrete results under ambiguity, have a critical eye for detail, and have high expectations and standards. 

About this roll* (Responsibilites):

  • Build tools/dashboards to automate reporting and generate insights that will allow business leaders to quickly and accurately see how our products and processes are performing
  • Report a suite of KPIs to leadership on weekly, monthly, and quarterly cadences - providing context and recommendations around opportunities and threats to the business
  • Partner with key stakeholders and business leaders to provide strategic support and recommendations across various Toast departments, including: Sales, Marketing, Customer Success, and Strategic Finance
  • Identify gaps/opportunities to improve our data warehouse, synthesize requirements to the Data Engineering team, and enable stakeholders to surface new insights
  • Answer business questions through independent investigation / data forensics. Identify operational inefficiencies, data quality issues, and behavioral trends.

Do you have the right ingredients* (Requirements)?

  • 3+ years experience in Business Intelligence, Data Analytics roles and/or Bachelor's degree in an advanced quantitative field (or equivalent experience); such as mathematics, economics/finance, computer science, or physical science
  • Experience with data visualization. Can confidently choose the best visualization style for the given context; the insights from your visualizations speak for themselves
  • SQL expert 
  • Experience with predictive analytics
  • Ability to efficiently analyze large volumes of data, quickly draw insights, and present concise/clear recommendations of results
  • Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives
  • Demonstrated problem solving with experience providing business insights and recommendations from data sets, both individually and in a group setting

Special Sauce* (Nonessential Skills/Nice to Haves)

  • Background building interactive dashboards in a tool such as Looker, Tableau, Domo, SiSense, etc
  • Experience with Python (Pandas, NumPy, etc), SAS, Stata, or R

*Bread puns encouraged but not required

Full-time

Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"