Rapid7: Senior Business Intelligence Analyst
Rapid7
120 Causeway Street
Boston, MA 02114

Employee Testimonials

Helen Ackers Rapid7
Aniket Menon Rapid7

Video

We are looking for a highly motivated senior business intelligence analyst to drive insight for key business stakeholders
across functional areas. You will provide accurate, timely and high-impact analysis from the board room to the individual
cubicle. Working in tandem with our operations teams, this analyst will provide analytic, data, and reporting support to
help enhance business decision-making and increase operational efficiency.

The ideal rockstar candidate will be an inquisitive learner with a passion for data and analytics who can collaborate with
stakeholders across functional areas to review and optimize reporting, analytics, and data structure/data capture all while
aligning to corporate objectives. This role requires a mixture of business acumen and technical expertise, along with an
ability to build strong partnerships with business partners. You will take a leadership role in coaching and enabling your
peers. You will focus the majority of your time on analyzing our leading indicators of our Customer Success operating
groups. Success in the role will require a self-starter with a passion for collaborating with others to solve problems.

Essential Responsibilities
Contribute analytical support, data, insights and recommendations to stakeholders, with a core focus on churn & retention
analysis, customer purchasing behavior, customer acquisition and lifecycle, renewal rates and customer health
Drive consistency in reporting and analysis across the company, reinforcing process, increasing visibility, and acting as a key
point of communication between stakeholder teams
Strong focus on simplifying processes, identifying stakeholder teams core KPIs and performing diagnostic analysis
Provide clear visualizations and present analyses to management and executive-level stakeholders, using Business
Intelligence tools and predictive analytics to drive key decisions
Develop in-depth understanding of underlying data, data structures, and business uses of data
Provide recommendations to Business Intelligence leadership on best practices and the continual improvement in business
intelligence & systems landscape at Rapid7
Takes a senior role on the team providing leadership, mentorship and support to other team members
Advance BI team & corporate goals, promoting a data-oriented culture, insight generation and enablement of end-users
Ad-hoc analysis as required to aid management decision making and business planning

Requirements
Bachelors degree in Mathematics, Business, Economics, or related discipline required, MBA preferred
At least 4 years work experience in a job that required regular business analytics; high tech, software, or mgmt. consulting
company preferred
Strong experience with and understanding of Netsuite, Salesforce.com, or similar CRM/ERP systems required, experience
with Salesforce Einstein/Wave Analytics a plus
Prior experience creating reporting and analytics within BI Tools such as Tableau, Domo, Qlik, Spotfire, Einstein/Wave
Analytics or related BI Tool
Strong proficiency with SQL or Excel and Microsoft Office Suite; experience R, Python, and/or SAS a plus
Strong business acumen, possessing the ability to understand cross-functional trends, and how those trends impact corporate
KPIs; prior experience in an operational role a plus
Must be a fast learner with high attention to detail and possess a passion for data, data quality & business analytics
Must have excellent communication & interpersonal skills, utilizing data to tell a story

A strong work-ethic and customer service orientation; Ability to work independently and meet deadlines in a fast-paced environment

Full-time

Employee Testimonials

James Green
Director of Engineering, Engineering, Software Development

"My favorite memory of being a 'Moose' is our first ever company-wide hackathon in Cambridge. After a fun–filled week for the company kick-off, we still managed to deliver, through the night, on some amazing ideas."

Brett Garofalo
Manager, Mid-Market Sales

"I am not a natural–born salesperson or leader. Rapid7 gave me the mentorship opportunities and leeway to develop those skillsets. Having the support of my management allowed me to take risks and learn from mistakes instead of being tentative and afraid to put myself out there."

Helen Ackers Rapid7
Helen Ackers
Marketing Specialist

"Every time you feel a little more comfortable with your job and what is expected from you, there is always something new to learn and something to add to the repertoire! I love this, it means every week I can see myself developing in my career."

Aniket Menon Rapid7
Aniket Menon
Manager, Enterprise Deployments

"I love the infectious energy and fast–paced nature of the job. Unrelenting progress towards becoming the #1 company in Cyber Security. The sheer number of Products and Services we have launched in the last two years is a staggering achievement."

Dennis Nahas Rapid7
Dennis Nahas
Systems Administrator

"The most fulfilling moments are seeing our products name dropped in the security press, knowing we all contributed to that."

Ashley Seamans Rapid7
Ashley Seamans
Director of Business Intelligence

"There's never a dull moment and always a new challenge to tackle. I have had the opportunity to work with people across the company on product launches, acquisitions, our global sales expansion and lots of new programs, each with its own hurdles but all equally rewarding."

Chris Wallace Rapid7
Chris Wallace
People Strategy Manager

"It's pretty cool to look around the room and know that I played a part in making all of that happen, and that I hopefully helped those people move into a role that they find really rewarding and exciting. Especially in a company where they in turn can have a big impact and take their careers to the next level. The fact that they are all good people, and that we all manage to have a bit of fun in the process, helps too."

Stephanie Philips Rapid7
Stephanie Philips
Counsel and Director, Contracts, Legal

"I love the truly collaborative team effort from everyone across the board – people are always willing to join an effort or a conversation to make a difference and find a solution, and they don't feel bound by their job descriptions or departmental functions if they have expertise that will help out a fellow Moose."

Roy Hodgman Rapid7
Roy Hodgman
Data Scientist

"I feel that [our core value for] continuous learning best represents me because it's been essential to my career here. There are no shortage of tools and techniques that can be applied to the projects I work on, and despite what I think I might know about the problem at hand, more often than not there are new and novel ways to approach it."