: Senior Business Analyst

Rapid7 is seeking a Senior Analyst to join our growing IT Product Management team! This team manages a wide range of internal products. These products are collections of business processes which run on technology (apps, systems, and platforms). At Rapid7, our Moose use these products every day as we strive to make our customers successful and advance security for all.

Analysts on the IT Product Management team wear many hats, including that of product manager, product owner, project/program manager, and business analyst. At this time, the team needs an experienced professional to partner closely with leaders from our Finance organization (Revenue Operations, Order Management, FP&A, Accounting) to advance our finance capabilities, systems, and operations.

Mission and Responsibilities:

  • Accelerate customer achievement by enabling world-class business processes and systems

  • Maintain an IT product management ownership stake for the viability and success of Rapid7s finance capabilities and for engagements, processes, strategies, and systems which relate to that ownership responsibility

  • Measure and remain accountable for the effectiveness of our finance business capabilities by considering impact for internal Moose and for customers

  • Provide product management expertise in order to continuously enhance our internal capabilities

    • Identify, understand, analyze, prioritize, and articulate strategies which will keep capabilities & systems effective, efficient, useful, available, operational

    • Drive & facilitate the right discussions with business leaders to identify and set priorities related to current and future business objectives

    • Define product strategy and vision; understand customers, users, and use cases; document needs; set priorities; and drive outcomes

  • Create just enough documentation, engage in research, consider process redesign with an eye on continuous improvement

  • Write actionable product backlog items and maintain a crisp, yet, complete product backlog for delivery teams

  • Attend and participate in agile software delivery ceremonies in many different roles and formats

  • Collaborate continuously with stakeholders & colleagues to drive transparency & accountability for progress, outcomes & learning opportunities

  • Build, leverage, and apply partnerships with other Moose (aka - stakeholders, users, SMEs) AND with agile software delivery teams (engineers, architects, admins, technical BAs, BSAs, BSMs) to strategically drive the continual improvement of Rapid7s business capabilities

  • Foster a culture of innovation by leading and supporting fusion teams

  • Provide consultative guidance to enable business led IT outcomes and promote digital dexterity

The ideal candidate will bring the following to the table:

  • 5+ years of experience with enterprise IT technology ideally with best-in-class ERP / CRM / HCM SaaS tools

  • Experience with product management thought and practices

  • Experience with complex business processes which run on modern corporate technology architectures

  • A strong ability to understand outcomes which must be achieved and a strong drive to achieve those outcomes

  • Strong communication and relationship skills coupled with IT and corporate savvy

  • The ability to work effectively with other business analysts, key stakeholders, application administrators and end users to understand business and functional requirements and translate those requirements to agile software development product backlog items

  • The ability to create actionable product backlog items and maintain a crisp product backlog for delivery teams

  • The ability to work directly with stakeholders to define objectives & prioritize initiatives within the confines of a larger product portfolio

  • Capacity to bring fresh ideas on how technology can be used to solve big problems

  • The ability to promote and embrace innovative change

  • The ability to support company wide initiatives through product management and IT led business analysis

  • The ability to support business led IT outcomes and fusion teams

  • Savvy, quick thinking, and adaptability in a dynamic, fast-moving environments


Employee Testimonials

James Green
Senior Director, Software Engineering

"My favorite memory of being a 'Moose' is our first ever company-wide hackathon in Cambridge. After a fun–filled week for the company kick-off, we still managed to deliver, through the night, on some amazing ideas."

Brett Garofalo
Manager, Mid-Market Sales

"I am not a natural–born salesperson or leader. Rapid7 gave me the mentorship opportunities and leeway to develop those skillsets. Having the support of my management allowed me to take risks and learn from mistakes instead of being tentative and afraid to put myself out there."

Aniket Menon Rapid7
Aniket Menon
Director, Product Management

"I love the infectious energy and fast–paced nature of the job. Unrelenting progress towards becoming the #1 company in Cyber Security. The sheer number of Products and Services we have launched in the last two years is a staggering achievement."

Dennis Nahas Rapid7
Dennis Nahas
Manager of Engineering, IT Devops

"The most fulfilling moments are seeing our products name dropped in the security press, knowing we all contributed to that."

Chris Wallace Rapid7
Chris Wallace
Director, People Strategy

"It's pretty cool to look around the room and know that I played a part in making all of that happen, and that I hopefully helped those people move into a role that they find really rewarding and exciting. Especially in a company where they in turn can have a big impact and take their careers to the next level. The fact that they are all good people, and that we all manage to have a bit of fun in the process, helps too."

Roy Hodgman Rapid7
Roy Hodgman
Manager, Data Scientist

"I feel that [our core value for] continuous learning best represents me because it's been essential to my career here. There are no shortage of tools and techniques that can be applied to the projects I work on, and despite what I think I might know about the problem at hand, more often than not there are new and novel ways to approach it."