: Senior Associate Integration Program Manager
311 Arsenal Street
Watertown, MA 02472

Employee Testimonials

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We are looking for a Senior Associate to join our Integration Program Management Core Zone, within our Integration Services division. Your job will be to collaborate cross-functionally with both client facing and product development teams to implement and support interface functionality for our ambulatory clients. But enough about us, lets talk about you:

  • You are organized, detail-oriented and have strong problem-solving skills.

  • You are proactive and motivated to improve processes and deliver a quality experience for athenahealths clients.

  • You are not afraid to get technical and enjoy being exposed to various layers of technical integration components.

  • You have a desire to work in healthcare and make a difference.

  • You arent afraid of the unknown and enjoy working autonomously in a fast-paced environment.

  • You are business-oriented and always consider the value we are delivering to our clients and the athenahealth brand.

  • You are a critical thinker with the ability to consider numerous viewpoint and perspectives when thinking through various situations and issues that require a cohesive solution.

The Team:

  • The Integration Program Management (iPM) department is a capability engine located within Integration Services; we are our stakeholders trusted advocate and strategic advisor, the customer facing component of athenahealths organization responsible for delivering interoperability. We create and leverage partnerships to lead integration forward by driving innovation and clarity and providing lasting value for our customers.

  • This position within iPM is located within the Core service zone (team), the team dedicated to delivering our core integration to our customers taking advantage of athenahealths established products and integration offerings.

Job Responsibilities

  • Represent and articulate Integration Services point of view within athena and with our customers

  • Manage the delivery of integration solutions for customers taking advantage of our most widespread athenaOne integration product suite

  • Partner with key internal and external stakeholders (including customers project team, senior management and C-Suite level leaders) and ensure tangible value is created by managing the onboarding of integration solutions for our customer base

  • Collaborate with other internal stakeholders (including Technical Build Teams, Customer Success Managers, Relationship Managers, Product and Development) to ensure implementations are successful

  • Manage special projects necessary in order to manage industry or company change, and/or projects of strategic importance

  • Conduct and coordinate cross-functional events and meetings to better understand how various tasks are executed and how we as an organization may be able to create more efficient and effective processes

Typical Qualifications

  • Bachelors degree (or equivalent) required, advanced degree a plus

  • Experience and/or knowledge of clinic workflows and IT operations a plus

  • Minimum 3 years of project management experience, including management of technical projects with significant cross functional interdependencies

  • environment and the demands of the business as well as the intricacies of the clinical environment, is a plus

  • Ability to lead technology and/or healthcare operations engagements in a fast-paced, dynamic environment with competing priorities

About athenahealth

  • Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

  • Our Location: This role is based in Watertown, MA, just a few miles outside of Boston. Watertown is our Global Headquarters and our campus, the Arsenal on the Charles, is home to several restaurants, a local gym and large outdoor space. This office also has a cafeteria, coffee caf and food trucks that rotate every day.

  • Our Culture: At athenahealth, our employees (or athenistas) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for a company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.

  • Our Perks: Along with health and financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces, and dog-friendly offices - just to name a few.

Full-time

Employee Testimonials

Olivia Adams
Lead Member Of Technical Staff

“I enjoy working at athenahealth because I am making something that matters.  My passion isn’t writing code - it’s what writing code enables me to do, which is make something for other people.  And there’s no nobler cause than healthcare.”

 

Sherry Cheuk
Product Operations Manager

“athenahealth has a mission to transform healthcare, which is something I really admire.  Every company out there is trying to grow, but I think our focus on making an impact and delivering value is really powerful.  Our work is about improving people’s lives.”