Liberty Mutual Insurance: Senior Architect - Marketing, Direct & Digital
175 Berkeley Street
Boston, MA 02116


Are you looking for an opportunity where you can play a key role helping to guide and foster the transformation of one of the largest industries in the world?

Do you believe that building trust through empathy and openness is essential to success in the evolving digital landscape?

Are you able to lead discussion with engineers, managers, executives, and product owners to build consensus?

If this describes you, then we would love to tell you more about the Senior Architect role with Liberty Mutual Insurance Global Retail Market US (GRM US).

About the role:
  • Partner with business leadership to identify problems, and opportunities for technology innovation.
  • Establish a clear, consistent technology vision through collaboration, influence, and enablement.
  • Research, recommend, design and develop systems and application architecture.
  • Stay informed on and lead initiatives across the industry and the enterprise to help product owners and IT leadership effectively prioritize.
  • Tailor communication and convey complex ideas in a concise manner to a diverse set of audiences and venues.
  • Craft guidance that helps delivery teams identify quality risk factors around security and compliance.
  • Provide tools that enable development teams to rapidly build and deploy software that is consistent with the broader architectural vision.
  • Lead initiatives to identify and assess broad organizational impact of enterprise architecture and standards, including change in skills, processes and structures.
  • Accelerate delivery by forming a network of positive relationships with vendors, and other influencers within the enterprise and beyond.
  • Promote the company's technology brand through creative thinking, and constantly raising the bar of what's possible. Present at major technology conferences regularly.
  • Find opportunities to scale the organization by breaking down technology and business barriers.
  • Understand, advocate and improve upon technology strategy, frameworks, standards, and best practices across the enterprise.
  • Mentor associate engineers and executive leadership alike. Inspire and lead senior technical individual contributors.
Minimum Qualifications:
  • Expert knowledge of agile development methodologies as typically acquired through a Bachelors or Masters degree in a technical discipline; minimum of 12-15 years of engineering, programming, or architecture experience with at least 10 years of architecture experience in applications development in a complex, multi-platform distributed environment.
  • Experience crafting massively scalable, always-on, multi-region systems.
  • Experience with modern frontend JavaScript frameworks like React and Angular for consumer-facing web and mobile applications.
  • Experience building highly scalable applications using service-oriented, microservice, and/or RESTful API based architectures at an enterprise scale.
  • Experience deploying applications in cloud-based platforms such as AWS, Azure, and Google Cloud, and can elaborate on the -aaS hierarchy.
  • Experience with containerized applications using Docker, Kubernetes or other similar tooling
  • Experience in messaging platforms, protocols, and techniques such as Kafka, and event sourcing.
  • Expertise in a wide variety of database technologies, from RDBMS like Oracle or DB2 to NoSQL systems such as MongoDB, Cassandra, or Elasticsearch, and can explain their varied use cases.
  • Deep knowledge of how to secure complex systems and infrastructure against different attack vectors. You have led threat modeling exercises, and helped craft remediation plans.
  • Experience as a decision maker in build vs buy scenarios, and how to break down the pros and cons both.
  • You've created systems spanning a variety of modern architectural paradigms such as RESTful APIs and event collaboration.
  • Insurance industry experience is a plus.
Who we are:

The GRM U.S. Marketing, Direct and Digital organization is strategically aligned to help GRM U.S. become a leader in digital and direct: from marketing, to sales, to policy and claims service. The organization is comprised of Marketing, Digital, Direct Response Centers, Strategic Partnerships, and Marketing, Direct & Digital Insights.

Our mission is to create a highly-personalized experience for our customers. We believe that transparency of information and elegant design are an essential need for customers when making buying decisions. We work to build enthusiasm for one another by taking ownership of the problem domain, and embrace a culture evaluating our successes and failures with equal levels of passion.

What's in it for you:

We value your hard work, integrity and dedication to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We embrace an environment that is free from all discrimination in the workplace, in its business, or by its vendors. Liberty Mutual values diversity and the differences and similarities of our employees. We foster a diverse and inclusive work environment that leads to better ideas, stronger teams and more innovative products and services for our customers. Learn more


Employee Testimonials

Steve H.

"The biggest misconception about Tech at Liberty Mutual is that the technology shop here is outdated, boring and lacks opportunity. There is a strong push for failing fast, going agile, building microservices, using the latest technology tools and building a culture of innovation."

Matt W.

"I like working at Liberty Mutual because they treat their employees very well. Liberty understands the importance of a work-life balance. Because I have significant vacation time, and a flexible workplace schedule, I come to work happier every day. I don't feel the pressure that I may be fired if I need to take a few days off or can't make it into the office due an appointment."

Matt K.

"I immensely enjoy what I get to work on every day. Reading about machine learning and applying it in a way that has actual business value is great."

Cara B.

"We are working with top notch technologies and we get to live a little. We have the best of both worlds here."

Jeremiah T.

"The sense of community working here has been a lot different than I expected at a big company. Everyone is helpful and looking to make sure you have the resources you needed to grow in the company."